[SOLVED] windows 7 automatic updates stopped working probable cause "pintlgb.imd"

K

kurupt1

Member
Joined
Aug 4, 2015
Posts
8
Hello,

My windows automatic updates stopped working and "check for updates" hangs forever. Tried a few google fixes, like a sfc scan and came up with a corrupt "pintlgb.imd". Seems to be a problem on asus computers. Already deleted asus webstorage from my programs and tried the windows system update readiness tool. Still getting corrupt "pintlgb.imd", as u can see below after running SFCFix.

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-04 14:50:04.555
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-04 14:55:17.022
----------------------EOF-----------------------

I'm not tech savy so i am not sure if this would help fix windows updates, but its worth a shot. Also, it looks like you guys have a lot of experience fixing this issue above.

*cbs logs otw*
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

I tried uploading cbs log files using the large file uploader, but I am unsure if I uploaded them correctly.
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Hi kurupt1 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
View attachment SFCFix.zip
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Here is the SFCFix.txt:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-06 17:05:59.059
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Owner\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD


Successfully copied file C:\Users\Owner\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD.


Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-08-06 17:06:00.136
Script hash: 8vCpsd8wNsCUz1bfGq/1vLxBzp8+ItBtuNQPr4Tur18=
----------------------EOF-----------------------
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Good! Let's run SFC to see if it accepts the replacement.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Alright your CBS.log is clean. Let's run SURT to make sure there's nothing else.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Here is the CheckSUR.log:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-08-06 23:45


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 1169
No errors detected
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Alright. Can you try to install your Windows Update again? If it fails, let me know what error code you are encountering, and also upload the following files for me.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Also, my Windows Update is working again. Last night installed 42 important updates that i was missing. Everything seem to check, download, install fine through Windows Update. I was able to reserve my copy of Windows 10 finally.
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

So your Windows Updates are working again, which means that your issue has been solved? :)
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

Aura said:
So your Windows Updates are working again, which means that your issue has been solved? :)
Click to expand...

YES!!! This site seems to be one of the only ones that seems to fix this problem. Thank You @Aura
 
Re: windows 7 automatic updates stopped working probable cause "pintlgb.imd"

No problem kurupt, you're welcome :) And indeed, Sysnative is the only specialized forum in Windows Updates and BSOD issues from what I know!
 
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