Windows 2019 Error 0x80070005 to install KB5053596

[FelipeDubieux]

I´m trying to install the KB5053596 on my Windows Server 2019, and after I restart the server a process to rollback the instalation is started and the error 0x80070005 is displayed.
I´m attaching the CBS.zip and the ComponentsScanner.txt
I tried to run the scf /scan now and the Dism /Online /Cleanup-Image /RestoreHealth, the the error persist
s

 

[Windows Update Bot]

Hi @FelipeDubieux,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Which (third party) security software is installed on this server?

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[FelipeDubieux]

Hello,

I´m attaching the requested file.
We use here Kaspersky as antivirus

 

[FelipeDubieux]

I tried to remove Kadpersky and install the update and I the update process failed again

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[FelipeDubieux]

here is the requested file

 

[Maxstar]

Hi,

Please attempt to update again, if it fails attach a new copy of the CBS logs and the Setupapi.dev.log.

 

[FelipeDubieux]

The error persisted, I am attaching the logs again.

 

[Maxstar]

Hi,

Please do the following and post the result.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[FelipeDubieux]

here is the requested file

 

[Maxstar]

Hi,

This looks good, so please attempt to update again, if it fails attach a new copy of the CBS logs and the Setupapi.dev.log.

 

[FelipeDubieux]

Hi,

The error persisted.
I´m attaching the updated logs

 

[Maxstar]

Hi,

Yes, still an 'access denied' error, are you able to disable or remove Kaspersky? Because such errors are very common with third party security software.

 

[FelipeDubieux]

We removed kaspersky last week. There is any another sugestion?
Thanks

 

[Maxstar]

Okay, please provide a copy for the following folder:

C:\Windows\WinSxS\amd64_dual_usbstor.inf_31bf3856ad364e35_10.0.17763.2237_none_8e64ef457e7839af