Windows 2016 windows update 0x80073712

e771ca

New member
Joined
Nov 19, 2022
Posts
3
Since Sept one of our windows 2016 server starting to failing install updates with error 0x80073712

SFC /scannow is fine without issue

dism /online /cleanup-image /scanhealth - as below

C:\Windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

dism /online /cleanup-image /restorehealth - as below


C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


Mount the iso and point the source to D drive still the same error.

C:\Windows\system32>dism /online /cleanup-image /restorehealth /source:WIM:D:\sources\install.wim:2 /limitaccess


Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[===========================94.1%====================== ]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I have attached the DISM, CBS and component logs, any help is much apricate.

Thanks
 

Attachments

Hi and welcome to Sysnative,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Than you very much, this is prod so need to find a windows to apply this, will keep you update.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top