Windows 2012 R2 won't install updates due to KB4541509, but its not installed

mrbill14

New member
Joined
Oct 7, 2020
Posts
2
Got a Windows 2012 R2 server that is fairly up to date (at least March 2020), but since then it won't update. I get stuck in a loop...

CBS Failed to resolve package 'Package_69_for_KB4541509~31bf3856ad364e35~amd64~~6.3.1.5' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

BUT... KB4541509 is not installed.

I can install it, but that comes up with (almost) the same error. (Sometimes, it references a different Package_<number>, but always for KB4541509.

I've done/attempted to do many things at this point that I'm pulling out what hair I have left! Please help!

I've run the SFC /scannow, DISM restorehealth and SFCFix, they all come back clean. Or, at least they will until I try to do another update (either through DISM add-package or straight up Windows updates). Then, inevitably, the CBS log will get the error above (usually pointing to KB4541509).

I don't know if I need to actually get KB4541509 to successfully install (somehow?), or if I can get around it (with a superseded patch?)

I have attached some of the commands that I've run (just to give you an idea of what I'm doing).

Any help is (desperately) needed and appreciated!
 

Attachments

So.. it seems I get the DISM all happy, but still get this weird error - Error in operation: (null) (CBS HRESULT=0x800f0831) when I go to try to apply any update.

No logs attached.


Here are the commands I'm running:

C:\>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.

C:\>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

C:\>
C:\>
C:\>
C:\>Expand -F:* C:\MS\windows8.1-kb4577071-x64.msu C:\MS\Test-7071
Microsoft (R) File Expansion Utility Version 6.3.9600.17415
Copyright (c) Microsoft Corporation. All rights reserved.

Adding C:\MS\Test-7071\WSUSSCAN.cab to Extraction Queue
Adding C:\MS\Test-7071\Windows8.1-KB4577071-x64.cab to Extraction Queue
Adding C:\MS\Test-7071\Windows8.1-KB4577071-x64-pkgProperties.txt to Extraction
Queue
Adding C:\MS\Test-7071\Windows8.1-KB4577071-x64.xml to Extraction Queue

Expanding Files ....

Expanding Files Complete ...
4 files total.

C:\>Dism /online /add-package /packagepath:C:\ms\test-7071\Windows8.1-KB4577071-
x64.cab

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

Processing 1 of 1 - Adding package Package_for_KB4577071~31bf3856ad364e35~amd64~
~6.3.1.11
[===========================99.9%========================= ]
An error occurred - Package_for_KB4577071 Error: 0x800f0831

Error: 0x800f0831

DISM failed. No operation was performed.
For more information, review the log file.
 

Attachments

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