[SOLVED] Windows 11 version 23H2 Update problems.

[paqui]

Hi,

Since some weeks ago I have been trying to udpate my laptop but always gives an error during the installation.

Could anyone help with the errors?

There are two pending updates not working:
Windows 11, version 23H2
Install error - 0x800700c1
2024-05 Actualización acumulativa de .NET Framework 3.5 y 4.8.1 para Windows 11, version 23H2 para x64 (KB5037591)
Install error - 0x800700c1

I have followed the steps in the thread with the posting instructions, with the results:
Step #1 - Run SFC Scan

Not working, always getting:

Windows Resource Protection could not start the repair service.

Have tried after chkdsk, and in Safe mode, always same error.

Step #2 - Run SURT/DISM


It gave an error:

C:\Windows\System32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.22621.2792

Image Version: 10.0.22631.3155

[===========================84.9%================= ]

[===========================87.3%================== ]

[===========================89.9%==================== ]

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.

Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\System32>

Step #3 - Run ComponentsScanner

Done, files attached

Step #4 - Export CBS Folder​

Done, files attached.

Thanks!!

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[paqui]

Hi,

Thanks for your reply!

I attach both log files compressed.

DISM has failed again.

Thanks!

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3155

[===========================84.9%================= ]
[===========================87.3%================== ]
[===========================89.9%==================== ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\System32>
C:\Windows\System32>

 

[Maxstar]

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[paqui]

Hi,

Here you have.

Thanks!

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3155

[===========================84.9%================= ]
[===========================87.3%================== ]
[===========================89.9%==================== ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\System32>

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[paqui]

Hi,

I´m back. Now the DISM command run ok.

Thanks!

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3155

[===========================84.9%================= ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\System32>

 

[Maxstar]

Hi,

Great, please attempt to update and let me know the result. If it fails attach a new copy of the CBS logs..

 

[paqui]

Hi,

It worked! Thanks very much!!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...