[SOLVED] Windows 11 update error code 0x800700c1

[mepheesto]

Hello,

I am looking for help with a Windows Update problem - error 0x800700c1
The PC runs Windows 11 version 23H2, OS Build 22631.4317
I have tried many things (SFC, DISM) but to no success.
I also tried to create Windows media for an in-place upgrade, but this also fails.
Issue:
When I try to run Windows update, it finds the updates, but can't install them (gives error 0x800700c1)

Step #1 SFC Scan

Doesn't run

C:\Windows\System32>sfc /scannow

Windows Resource Protection could not start the repair service.

Step #2 DISM

It says:

C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4317

[===========================84.9%=================         ]
[===========================87.3%==================        ]
[===========================89.9%====================      ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

dism.log is attached

Step #3 ComponentsScanner

ComponentsScanner.txt is attached

Step #4

CBS folder exported and attached

Thanh you very much in advance!

 

[Windows Update Bot]

Hi @mepheesto,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[mepheesto]

Thank you for all your help!

step1: I’ve attached SFCFix.txt

step2: after running the DISM command, I got the following:

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4317

[===========================84.9%=================         ]
[===========================87.3%==================        ]
[===========================89.9%====================      ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I've attached new CBS.zip and new dism.log

Thank you in advance for your further assistance.

 

[Maxstar]

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[mepheesto]

Thank you for your help.

step 1: I've run the next fix – new SFCFix.txt attached

step 2: after running the DISM command, I've got the following (it seems the same error):

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4317

[===========================84.9%=================         ]
[===========================87.3%==================        ]
[===========================89.9%====================      ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I've attached new CBS.zip and new dism.log

I am grateful for your efforts!

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[mepheesto]

It works!

The DISM command finished successfully without errors. All the Windows updates have run smoothly.
I attached SFCFix log.

Thank you very, very much for all your help

 

[Maxstar]

You're welome. Glad to hear the issue has been resolved...