[SOLVED] Windows 11 BSOD after Windows Update.

svanweelden

svanweelden

Member
Joined
Oct 28, 2022
Posts
168
Location
The Netherlands
Last tuesday I shutdown my computer and it was installing some updates.
When I started the computer on friday it was endlessly starting up with the rotating snake.
After a few hours I decided to shutdown the computer because it hang.
Then things got worse: I got a blue screen and al of the restore options were not working. No GUI was accessible whatsoever.
Last night I booted the machine using the Windows 11 ISO and i was able to access the c-drive. I renamed the file C:\Windows\servicing\Sessions\Sessions.xml and then I was able to see the GUI.
But now I login to Windows and the process explorer.exe is crashing all the time (like every second). In the task manager I see the explorer.exe process with a different PID every second and all the Windows Loose their focus. It's very hard to do anything in this environment.
But I am now able to start Windows in the safe mode.

I did the following:

sfc /scannow

It had some repairs but it stated:
Wndows Resource protection found corrupt files but was unable to fix some of them.

After restart I started DISM:

Dism /Online /Cleanup-Image /RestoreHealth
I receive error: 0x800f081f
I tried also with the /source option pointing to the DVD bit it doesn't work.

I ran the componentscanner and the results are in the attachment

Can you please help me?
 

Attachments

I am still struggling. It looks like I am unable to start the Windows Update service.
I receive the error: Error 1067: the process terminated unexpectedly
 
Hi,

Download the
6092ba29b640f-SysnativeBSODCollectionApp_101-2.png
Sysnative BSOD Dump + System File Collection App to your desktop.
  • Right-click on SysnativeBSODCollectionApp.exe and select "Run as administrator".
  • When the tool is ready, it will open the directory: C:\Users\<username>\Documents.
  • Post the zipfile: SysnativeFileCollectionApp.zip as attachment in your next reply.
  • The textfile 'BSODPostingsInstructions' you may close.
 
svanweelden said:
After a few hours I decided to shutdown the computer because it hang.
Then things got worse: I got a blue screen and al of the restore options were not working. No GUI was accessible whatsoever.
Click to expand...
Hi,

This blue screen was not a real BSOD with bug check code, but just the blue recovery environment of Windows. And in this case the forced shutdown caused the issues, so here's the first fix to repair some files.

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Unable to apply. I start the sfcfix like this: d:\download\sfcfix.exe sfcfix.zip from elevated command prompt.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2025-03-18 09:13:38.068
Microsoft Windows 10 Build 22631 - amd64
Using .zip script file at SFCFix.zip [2]
Failed to extract zip archive. Failed to unzip in location 2 with error code 0x1.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 39 datablocks.
Finish time: 2025-03-18 09:13:49.292
Script hash: pNi1nMTA/BAt3fXNMExUwAelbWwUZRtHQrFss0WIOkU=
----------------------EOF-----------------------
 
Same error:

D:\Download>SFCFix.exe SFCFix.zip
Welcome to SFCFix by niemiro and sysnative.com.

Checking for updates . . .
No new update is available at this time.

ERROR: Zip file is corrupt or unreadable. This may be due to a bad download.
Please re-download the zip file, try again, and see if the problem persists. If it does, let your helper know as it may be that the upload is corrupt, and that is something that only your helper can fix.

Press any key to exit . . .
 
Hmm, please do the following first, this because the ZIP-file is not corrupt here.

  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, press enter afterwards.
    Code: 
    chkdsk
  • Wait for this to complete.

Download
6198cd309385f-58a60a47ed1bd-ListChkdskResult.PNG
ListChkdskResult.exe and save it on your desktop.
  • Rightclick ListChkdskResult.exe and select Run as administrator.
  • Notepad will open the file ListChkdskResult.txt on completion. (This logfile ListChkdskResult.txt is also saved on your desktop.)
  • Post the logfile ListChkdskResult.txt as attachment in your next reply.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top