Windows 11 24H2 update failed 0x800700c1

[bondi]

Hi,

Can't update my computer to Windows 11 24H2 as I've been getting Download error - 0x800700c1. System specs are as follows:

Processor 13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Single Language
Version 23H2
Installed on ‎11/‎15/‎2023
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0

I have tried troubleshooting without success by:

1. Running the self-repair Win Update tool
2. Using the Windows Installation Assistant to perform a manual upgrade
   After installation begins, I am getting a Windows 11 installation has failed error message.
3. Executing sfc and dism commands from a bootable Windows Installation drive:
   sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows
DISM /Image:C:\ /Cleanup-Image /RestoreHealth
   

Running the following commands on a Command Prompt with admin privileges shows errors as well. Please see below table.

Command	Error
sfc /scannow	Windows Resource Protection could not start the repair service.
Dism /Online /Cleanup-Image /RestoreHealth	Deployment Image Servicing and Management tool Version: 10.0.22621.2792 Error: 193 An error occurred while attempting to start the servicing process for the image located at C:\. For more information, review the log file. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Please find attached the CBS.zip, ComponentsScanner.txt and dism.log files attached.

Appreciate your help and hope to hear back from you soon. Please do let me know if you need anything else from my side.

 

[Windows Update Bot]

Hi @bondi,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[bondi]

Hi Maxstar,

Thanks for your help. I followed your instructions and here are the SFCFix.txt files and requested logs. The DISM command failed with error 0x800f081f.