[SOLVED] Windows 11 24H2 Cumulative Updates Failed to Download

[Wired_Ghost]

I've seen this on here a lot recently and have tried the fixes from Microsoft (none of which work). I have roughly 180 devices that are all doing the same thing. Hopefully, I can get some insight on what the issue is and how to fix it, so I can work on the other devices.

My device is running Win11 24H2 26100.2894. The following is what I have tried with no resolution yet.

• Windows Update fails with error 0x80004002.
• DISM fails and returns error 0x80004002 - No such interface supported.
• SFC /scannow returns error "Windows Resource Protection could not start the repair service."
• Can't run Windows Troubleshooter as Microsoft Store is not installed on the device.
• Attempted to reset Windows Store with "wsreset.exe"; no change/resolution.
• Have created a Win11 image, attempted to install updates from ISO; crashes prior to restarting the device
• Have manually downloaded KB5055523 update from Microsoft's Catalog. Receive error that the "Update is not compatible for this device."
• CBS.log is full of errors "Failed to create CBS worker"

I'm attaching the CBS logs, DISM logs and ComponentScanner.txt. Let me know what else you need from me. I already have SFCFix on the device.

 

[Windows Update Bot]

Hi @Wired_Ghost,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Please do the following first.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[Wired_Ghost]

Fixlog.txt is attached.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Wired_Ghost]

DISM is now running, as is SFC. Windows Updates is able to pull what it needs to.

Thank you for the assistance.

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...