Windows 10 Update to version 21H2 error 0x80073701

Porygon-Z

New member
Joined
Jun 8, 2023
Posts
1
Problem:



One of the machines in our environment cannot properly update to windows 10 Version 21H2. Attempting to do so produces the following error:



0x80073701 (WIN32: 14081 ERROR_SXS_ASSEMBLY_MISSING) -- 2147956481 (-2147010815)

Error message text: The referenced assembly could not be found.





Title of Update:



2023-05 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5026361)



Attempted Solutions:



Ran Windows Update Troubleshooter.

Flushed the Software Distribution folder.

Ran SFC /Scannow

Ran DISM /Online /Cleanup-Image /ScanHealth

Ran DISM /Online /Cleanup-Image /RestoreHealth

Ran dism /online /cleanup-image /startcomponentcleanup

Collected Windows Update Logs

Restarted PC and attempted retry, to no avail.







System Info:

OS Name : Microsoft Windows 10 Pro

OS Version : 10.0.19044 N/A Build 19044

OS Manufacturer : Microsoft Corporation

OS Configuration : Member Workstation

OS Build Type : Multiprocessor Free

System Boot Time : 6/8/2023, 7:46:26 AM

System Manufacturer : Dell Inc.

System Model : Precision Tower 3420

System Type : x64-based PC

System Directory : C:\WINDOWS\system32

System Locale : en-us;English (United States)

Hotfix(s) : 19 Hotfix(s) Installed.,[01]: KB5022502,[02]: KB4562830,[03]: KB5003791,[04]: KB5007401,[05]: KB5012170,[06]: KB5025221,[07]: KB5011352,[08]:

KB5011651,[09]: KB5014032,[10]: KB5014035,[11]: KB5014671,[12]: KB5015895,[13]: KB5016705,[14]: KB5018506,[15]: KB5020372,[16]: KB5022924,[17]:

KB5023794,[18]: KB5025315,[19]: KB5005699











Misc.



  • Windows Update Logs and CBS.logs are zipped due to file size
  • Please do not suggest reformatting the PC unless it is the last resort
  • First time posting here, so please inform me of any mistakes or need-to-know statements
 

Attachments

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