Windows 10 update failure - 0x80073701, STATUS_SXS_ASSEMBLY_MISSING and ERROR_SXS_ASSEMBLY_MISSING error messages

Roger38

New member
Joined
Feb 29, 2020
Posts
3
I am receiving the 0x80073701 and ERROR_SXS_ASSEMBLY_MISSING error messages when initiating Windows 10 updates.

- I have completed these commands / steps:
sfc /scannow (states no errors upon completion)
dism /Online /cleanup-image /ScanHealth is fine (states no errors upon completion)
chkdsk c: /f (states no errors upon completion)
dism /Online /cleanup-image /RestoreHealth (completed successfully)
Reset the Windows update folder.

None of the above helped alone or together. No Windows update will be installed.

May anyone help me with this matter?

- Excerpt from the CbsPersist file regarding the Windows update execution:

2020-03-01 12:03:40, Error CSI 00000018@2020/3/1:11:03:40.544 (F) onecore\base\wcp\componentstore\csd_locking.cpp(95): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2020-03-01 12:03:40, Info CBS Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2020-03-01 12:03:40, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200301035044.log to WER report.
2020-03-01 12:03:40, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200301031923.log to WER report.
2020-03-01 12:03:40, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200229223242.log to WER report.
2020-03-01 12:03:40, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200229202713.log to WER report.
2020-03-01 12:03:40, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200228143103.cab to WER report.
2020-03-01 12:03:40, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:40, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:40, Info CBS Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:40, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:41, Error CSI 00000019 (F) STATUS_SXS_ASSEMBLY_MISSING #1587429# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2020-03-01 12:03:41, Error CSI 0000001a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #1587271# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 30ba0d657d196b18d27dd4764156939d, version 10.0.17134.191, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_869_for_KB4499167~31bf3856ad364e35~amd64~~10.0.1.5.4499167-2033_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2020-03-01 12:03:41, Info CBS Failed to pin deployment while resolving Update: Package_869_for_KB4499167~31bf3856ad364e35~amd64~~10.0.1.5.4499167-2033_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2020-03-01 12:03:41, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Package_3994_for_KB4537762~31bf3856ad364e35~amd64~~10.0.1.4 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2020-03-01 12:03:41, Info CBS CommitPackagesState: Started persisting state of packages
2020-03-01 12:03:42, Info CBS CommitPackagesState: Completed persisting state of packages
2020-03-01 12:03:42, Info CSI 0000001b@2020/3/1:11:03:42.346 CSI Transaction @0x27371ad5a90 destroyed
2020-03-01 12:03:42, Info CBS Perf: Resolve chain complete.
2020-03-01 12:03:42, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2020-03-01 12:03:42, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2020-03-01 12:03:42, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Installed, client id: WindowsUpdateAgent
2020-03-01 12:03:42, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:42, Info CBS Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2020-03-01 12:03:42, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200301035044.log to WER report.
2020-03-01 12:03:42, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200301031923.log to WER report.
2020-03-01 12:03:42, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200229223242.log to WER report.
2020-03-01 12:03:42, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200229202713.log to WER report.
2020-03-01 12:03:42, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20200228143103.cab to WER report.
2020-03-01 12:03:42, Info CBS Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:42, Info CBS Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:42, Info CBS Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-01 12:03:43, Info CBS Reboot mark cleared
2020-03-01 12:03:43, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications
2020-03-01 12:03:43, Info CBS Winlogon: Deregistering for CreateSession notifications
2020-03-01 12:03:43, Info CBS FinalCommitPackagesState: Started persisting state of packages
2020-03-01 12:03:44, Info CBS Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, status: 0x0, failure source: Resolve, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 589, first merged sequence: 589, reboot reason: FILEINUSE_RMNOTREGISTERED, RM App session: 0, RM App name: IAStorDataMgrSvc.exe, FileName in use: clr.dll, release type: Security Update, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
2020-03-01 12:03:44, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, current: Absent, original: Absent, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 589, first merged sequence: 589, pending decision: InteractiveInstallFailed, primitive execution context: Interactive
2020-03-01 12:03:44, Info CBS Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2020-03-01 12:03:44, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2020-03-01 12:03:44, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2020-03-01 12:03:45, Info CBS FinalCommitPackagesState: Completed persisting state of packages
2020-03-01 12:03:45, Info CBS Enabling LKG boot option
2020-03-01 12:03:45, Info CBS Exec: End: nested restore point - complete.
2020-03-01 12:04:14, Info CBS Exec: Will not run corruption repair because no store corruption found.
2020-03-01 12:04:14, Info CBS Exec: Processing complete. Session: 30797743_1231247611, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Identifier: KB4537762 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2020-03-01 12:04:14, Info CBS Engine: Try to wake up thread for execution: 10264
2020-03-01 12:04:14, Info CBS Engine: Thread ready for execution: 10264
2020-03-01 12:04:14, Info CBS MFL: Begin planning for missing file list generation
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-CoreCountrySpecificEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-CoreCountrySpecificEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-CoreNEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-CoreNEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-EnterpriseEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-EnterpriseGEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseGEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-EnterpriseNEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseNEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, Parent: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Installed
2020-03-01 12:04:14, Info CBS Appl: Evaluating package applicability for package Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, applicable state: Installed
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.1304.1.4, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Installed, limit: Installed
2020-03-01 12:04:14, Info CBS Appl: Old package found: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, force to remove/supersed, Target State: Superseded
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-CoreCountrySpecificEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-CoreCountrySpecificEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-CoreNEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-CoreNEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-EnterpriseEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-EnterpriseGEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseGEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-EnterpriseNEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-EnterpriseNEvalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Absent
2020-03-01 12:04:14, Info CBS Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Parent: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: EQ, Exist: present
2020-03-01 12:04:14, Info CBS Appl: detectParent (exact match): Parent: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.17134.1, parent state: Installed
2020-03-01 12:04:14, Info CBS Appl: Higher version found for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, superseded. (Version on system:Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.829.1.6)
2020-03-01 12:04:14, Info CBS Appl: Evaluating package applicability for package Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, applicable state: Superseded
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, current: Installed, pending: Default, start: Installed, applicable: Superseded, targeted: Staged, limit: Staged
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7079_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7080_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7081_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7082_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7083_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7084_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2020-03-01 12:04:14, Info CBS Plan: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.765.1.5, Update: 4499167-7085_neutral_PACKAGE, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
 
Hello there Roger!

Is this Windows 10 build 1809, and is there any particular reason it hasn't been upgraded to 1909?
To show the Windows build information, right click on the start button, then choose run. In the run box type 'winver' without the quotes and then click OK.
 
Hello zcomputerwiz!

When completing the 'winver' command, a window displaying 'Version 1803 (OS Build 17134.829)' among other information is shown.

I don't know why it hasn't been upgraded.
 
Let's try updating to 1909 using the 'Update Now' button here: Download Windows 10
If the installation fails, zip and attach C:\$Windows.~bt\Sources\Panther\SetupAct.log

To save time for the next installation attempt, you may wish to create USB installation media using the Media Creation Tool ( the 'Download Tool now' button ) on the same page. You will need an empty 8GB+ flash drive.
 
Thank you for your tip, zcomputerwiz!

I ran the updater as specified and retrieved the SetupAct.log, zipped and attached it to this post.

The log was redacted for security purposes before I zipped it.

Making USB installation media using the Media Creation Tool didn't work. It seems that the process for creating the USB installation system timed out with no apparent error code was returned.
 

Attachments

Code:
2020-03-09 00:26:43, Info                  SP     System volume drive path is [D:\]
2020-03-09 00:26:43, Info                  IBSLIB UpdateBootCode:Laying down NT Boot code. Drive = D:
2020-03-09 00:26:43, Error      [0x06420a] IBSLIB ReadOrWriteSectorsWinNt: Couldn't write [8192] bytes[gle=0x00000005]
2020-03-09 00:26:43, Error      [0x06420b] IBSLIB ReadOrWriteSectors: Failed to write sectors (start sector = 0x0, sector count = 0x10, sector size = 0x200)[gle=0x00000005]
2020-03-09 00:26:43, Error      [0x0641fc] IBSLIB LayNtBootCode: Error writing disk sectors![gle=0x00000005]
2020-03-09 00:26:43, Error                 SP     CUpdateBootSector::DoExecute: Failed to update the boot sector. Error code is [0x80070005][gle=0x00000005]
2020-03-09 00:26:44, Info                  MOUPG  Action progress: [60%]
2020-03-09 00:26:44, Info                  MOUPG  Task progress: [98%]
2020-03-09 00:26:44, Info                  MOUPG  Overall progress: [98%]
2020-03-09 00:26:44, Info                  MOUPG  Mapped Global progress: [98%]
2020-03-09 00:26:44, Error                 SP     Operation failed: Update Boot Sector. Error: 0x80070005[gle=0x000000b7]
2020-03-09 00:26:44, Info                  MOUPG  Finalize: Registering Setup Platform error: [0x80070005]
2020-03-09 00:26:44, Error                 SP     ExecuteOperations: Failed execution phase Finalize. Error: 0x80070005
2020-03-09 00:26:44, Info                  MOUPG  MoSetupPlatform: SetupPlatform::INewSystem::Finalize returned: [0x4]
2020-03-09 00:26:44, Error                 MOUPG  MoSetupPlatform: Finalize reported failure!
2020-03-09 00:26:44, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80070005]

Looks like Setup is unable to write the boot sector.
May I ask what make and model this computer is?

I'd like to verify disk health, just in case.

JcJ91sx.png
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

  • Download GSmartControl and save it on your Desktop;
  • Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
    info_failing.png
 

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