Windows 10 Update (error code 0x800700c1)

ahoyaaron

New member
Joined
Jan 5, 2025
Posts
1
Hi All,

I am looking for help with a Windows Update problem - error 0x800700c1
1.webp
Issue:
When I try to run Windows update, it doesn't work and gives error 0x800700c1

SFC: Could not start the repair service.
1736134157690.webp

DISM: Error: 0x8000ffff
DISM.log attached.
2.webp

Any and all help greatly appreciated, thank you very much in advance!
 

Attachments

Hi @ahoyaaron,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi and welcome to Sysnative,

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 

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