Windows 10 pro a truly awful operating system

TonyDpc

Well-known member
Joined
Mar 22, 2021
Posts
62
Hi Everyone, after running Windows 7 Ultimate 32 Bit and Office 2007 Ultimate on my Samsung SSD Notebook for a number of years I have finally relented and used the free upgrade to Windows 10 Pro, although why this is called Pro is beyond me it doesn't appear to be anything other than a glorified Smartphone app bloated with an unimaginable number of Apps whether you want them or not, free for so long and never ending pop ups.
The Microsoft Edge browser isn't a patch on Firefox and Bing seems to install all manner of junk and pop up's whether you want them or not, news popping out on the screen, massages to sign into Microsoft etc and internet explorer which doesn't seem to have a sign out option now and keeps running in the background, I don't play games, so I uninstalled all the X Box junk but I am still left with a Games Bar, which although switched off cant be uninstalled,what complete mess!

Microsoft support even when you sign in never replies, certainly never sorts anything out and just tries to offload everything to some Microsoft community, unlike Apple there is no free telephone support, in fact I think if truth be know Windows 10 is such an appalling unfit for purpose creation that it it is incapable of ever running properly, so what now Windows 11, well no thank you 10 is quite appalling enough!

As I have no confidence in Microsoft Windows 10 I certainly won't be entrusting any information to the installed app 365 or Office 2016 pro in the cloud!

So I have purchased and installed a DVD official version of Office 2016 pro which I thought should serve my needs rather like the Office 2007 ultimate, unfortunately not though, it seems that Microsoft are aware of certain things not.never working as they should in Office 2016 due to conflicts with the other in cloud apps installed on Windows 10 , Office 2016 in the cloud, office 365, etc,etc but have they sorted the conflicts out, no certainly not and their online helps is a much us as a chocolate teapot , I keep running trouble shooting which produces a Zipped file which I then send off to Microsoft support and yes you guessed it nothing!

So with this in mind I wonder if any of the members on her could help me sort out the following issues with Office 2016 Pro

1. The default font in Outlook keeps reverting to Calibri 11 point, despite me changing it to 12 point , although the Apply box when changing stationery fonts is greyed out, as a are many other apply boxes as though someone else has decided my fonts and settings on my behalf?

2, The search never works in Outlook despite it showing as index complete and fault fixed on trouble shooting?

3.Archiving has never worked in Outlook 2016 pro despite it working perfectly in my previous Outlook 2007!

What is Power Shell , should this be used in preference to command prompt to sort problems , no none seems really sure?

Thank you for your time .

Kind Regards
 
I honestly have no reaction to your reaction other than, "Wow! Different strokes for different folks!" You couldn't get me to go back to Windows 7 nor Office 2010 (or 2007) for love nor money.

I am not quite certain how you are going about "editing the stationery." If you are NOT using MS-Word as your composer, then see: Change or set the default font in Outlook
If you are using MS-Word as your composer, it's done in the same manner as it always has been: editing the Normal.dotm (it may not have had that final 'm' in 2007) file. Any changes you make to Normal.dotm are used as the basis for any new blank document that MS-Word creates. Normal.dotm is located in C:\Users\{insert correct user identifier here}\AppData\Roaming\Microsoft\Templates\

Have you done a repair install on Office 2016 (or Outlook 2016, if you bought Outlook standalone)? That often solves a multitude of weird problems.

And as to PowerShell vs. Command Prompt, it's strictly a matter of personal preference. I use Command Prompt to this day far more often than PowerShell.
 
I don't understand your post at all. For sure, it seems you made up your mind long before moving to W10.

If you don't understand the difference between the Home and Pro versions (BTW, pretty much the same as with W7 Home and Pro), and instead compare it to a smart phone bloated with apps, then it is clear you have not bothered to work with W10 for any length of time.

Microsoft Edge was never meant to be, nor has it ever been marketed as a patch of Firefox. So who knows where that came from?

Microsoft Support is not Windows 10. You may have a legit complaint about MS support, but that should not be taken as a reflection against W10. And good luck getting MS support for W7.

It also seems apparent you don't understand the difference between privacy and security. And as for privacy, Windows/Microsoft sure are not trying to get your real name, real address, billing information, birthdate, bank account numbers, etc. In fact, W10 does more for protecting (and keeping private too) that information than any previous version of Windows.

Since it is clear your mind is made up, my advice to you would be, switch to Linux.
 
Thank you for the reply Bill,
I note you are an American and so you may have thought that I was referring to some sort of operational patch, this is'nt the case, I appreciate that Firefox isnt a patch for Microsft edge.
"If you say that someone or something is not a patch on another person or thing, you mean that they are not as good as that person or thing."
I was reluctant to move to windows 10 because of the reputation it has amongst many users in the UK, however having now moved over to Windoews 10 (not upgraded in my opinon) I can hardley be expected to be familar with its rather strange and quite different ways in comparison to Windows 7.
I agree it is only possible to get more familar with a new operating system by using it, and seeking advice the from the creators via Microsoft support team or from other users, I understand that some computor techies are just desperate to appear superior in some way, but others are very helpful, the latter are the ones I was hoping to contact, hence my visit to this forum.
in my experience I can only speak as I find when comparing the two browsers Firefox is faster and more user friendly than Bing, not so intrusive with msn and all the othe pop ups etc.
As far as I am concerned, it should be left upto the customer, end user to decide which applicacation to download rather than for Edge and Bing to dictate choice to the end user/purchaser
Windows 10 is a Microsoft product, which should be fit for purpose out of the box, it is'nt, so it's not unreasonable to expect some after sales customer support , which I assume should be provided via Microsoft support, otherwise what is their function?, in any case good manners would /should dictate the courtesy of at least a reply to a Microsoft customer which it seems thay are incapable of providing.
I use an independant purchased ant-virus/security program bacause as I don't trust the Microsoft claims of Windows 10 systems being so secure with peoples personal data,if they were then so many companies and individuals would'nt be helld to ransome by Russian internet cyber criminals.
Thank you for your reply.
 
Windows 10 is a Microsoft product, which should be fit for purpose out of the box, it is'nt,

You state this as though it is a fact. It isn't.

I cannot count the number of in-place upgrades and set up from out of the box jobs I've done with Windows 10. I think I can count 2 since 2015 that did not go off flawlessly.

Windows Security is routinely in the top 10, and has been since shortly after the introduction of Windows 8, in any independent antivirus/security testing labs results I've read (and I do keep up). All of the top 10 products routinely change their places testing cycle to testing cycle depending on the test samples used and the definitions, etc., that are part and parcel of the exact instance of the software being tested. This is normal.

Look at the most recent testing results from the following antivirus/security testing labs, along with the historical results from the past several years if you want to see how Windows Security/Defender has been performing. Windows Security has been solidly in the top 10, often top 5, and frequently beats out several well-known competitors that one must pay for.

AV Test

AV Comparatives

SE Labs (Reports Page)

MRG Effitas (360 Protection Testing Category) [and there are more than these 4]

Windows has been, for decades, the juiciest target for all attacks, as it's nearly ubiquitous. Whether your payoff is monetary (the professional criminals) or notches on your belt (amateur hackers) the first place you're going to target is Windows.

And the fact of the matter, and it is a fact, is that if you (the generic you) have the intention of staying in the Windows ecosystem, you will be using Windows 10 or Windows 11 if you have a lick of common sense. You never, ever use an out-of-support operating system, and particularly a Windows OS, that remains in contact with cyberspace.

I have really grown tired of the endless bleating about the horrors of Microsoft and Windows. I've been in this business since the 1980s, and while Microsoft is by no means perfect, or even close, most of what they do is entirely consistent with what the industry as a whole does. You do not hear these whines about MacOS/iOS, various Linux distros, etc., when one version goes out of support and another is required. It is just a normal part of the world of computing. And it's insane to complain about it rather than just upgrading, particularly when the upgrade happens to have zero cost.

In the arena of computing, it is now and always has been adapt or die. That and you use what the makers of the platform you intend to use are producing and upgrade as necessary.
 
Dear Britechguy,
Thank you for your most courteous and prompt reply, your efforts in trying to assist me are greatly appreciated.
I have set the default font and style in the Word program that was installed on my laptop from the DVD discs of 0ffice 2016 pro
However when I open a new email page in outlook despite having set the font and style previouly in Outlook it defaults to an 11 point Colibri rathe than the 12 point, so I click on the page and set 12 point from the drop down menu,
The apply setting box is greyed out when choosing the font in Outlook so I can only click the OK box.
I have run diaganostics and done reapairs via the online Microsoft repair portal, I have also uninstalled and reinstalled the Office /Outlook 2016 pro via the DVD of my purchased software.
According to many of the chat forums on line Microsoft are aware of these problems and put it down to conflicts between the on computor intalled Office 2016 pro and the apps for online Outlook, Office, Office 365 that they install with Windows 10 operaing system.
Quite an unsatisfactory state of affairs really!
But once again thank you for trying to help me,

Kind Regards
 
Thank you for the reply, I have used Apple Imacs G3 since the early nineties and windows operating systems , our latest Apple Imac Intel software was upgraded at no cost recently and several times previously, also the Apple telephone support is fast and free.

Having purchased Windows 7 Ultimate and Office 2007 Ultimate and recently bought Office 2016 pro I don't think its unreasonable for Microsoft to provide a free upgrade/change to their latest operatoing system if they have decided to render the prevous one obselete.

As to Window 11 I have already received a message in the updates from Microsioft that this laptop does not fulfill the mimimum operating requirements , despite it having 500 GB SSD and good set on the front, No doubt my Sony laptop 64 bit with 1 TB ssd may well fall short, so how many more computors are microsoft going to condem to landfill because they want to release another operating system full of apps that we really don't need if truth be told I wonder?

So I think I shall not bother with windows 11.

With that I am sorry to have bothered the Windows 10 forum.

Once again thank you for your reply.
 
Windows 10 is in support through 2025. The "consigned to landfill" argument is entirely without merit.

I have a number of computers that are relatively new but that don't meet the hardware requirements for Windows 11. They will continue running Windows 10, and by the time another 4 years passes all will be in excess of 10 years old. Hardware and software both have finite service lives whether they literally die a physical death or not. Getting 5 years out of anything is considered a full service life, and most of us at home (myself included) routinely exceed that, often by double. I cannot complain if I need a new computer every 10 years. It should be expected.

I have tried to be helpful, and really hope I have been where I tried, but your entire schtick is old, really old, and the vast majority of it is ill-informed and lacking in both perspective and validity.
 
Tony - there is so much misinformation, and comments that don't make sense in your posts, I really don't know where to begin.
"If you say that someone or something is not a patch on another person or thing, you mean that they are not as good as that person or thing."
I have no clue what that means. I just know I said nothing of the sort! And it would appear there is some lack of understanding for what a software patch is.

Me being American has nothing to do with anything here. Nor does the fact you are British, or at least live in the U.K. And for the record, I used to live and work in the U.K. too and still have many British friends and colleagues over there as well has many who have moved here. Not to mention there are many who regularly visit this site who live in the U.K. and other foreign lands. I also used to live in and used computers in Portugal and Germany too. They really are the same just about everywhere.

I was reluctant to move to windows 10 because of the reputation it has amongst many users in the UK, however having now moved over to Windoews 10 (not upgraded in my opinon) I can hardley be expected to be familar with its rather strange and quite different ways in comparison to Windows 7.
Sorry, but this is nonsense. W10's reputation is pretty much the same all over (won't speak for China due to the massive amounts of counterfeiting and government interference). The bad part is much of that reputation is based on falsehoods and biases. :( The truth is, Windows 10 is, by far, the best, most secure Windows version yet (I can't speak for W11 yet). Was there a learning curve? Yes. Was it hard? Nope. Frankly, I found the learning curve going from XP to Windows 7 much steeper (I skipped Vista).

As far as you not being familiar with W10, why should you be any different than any of the other 100s of millions of W7 users who moved to W10? It was the same learning curve we all had to negotiate.

The difference is, many, if not most of us migrated to W10 5 or 6 years ago. This means you have had the advantage being able to read the 1000s and 1000s of articles and posts to become very familiar with W10 - a distinct advantage we never had. You also had the advantage to weed out all the nonsense but I fear you didn't take the time to do that. :(
in my experience I can only speak as I find when comparing the two browsers Firefox is faster and more user friendly than Bing
Ummm, Bing is not a browser. It is a search engine. You can use Bing with Firefox, just like you can use Google or DuckDuckGo with Firefox.

Firefox is developed by Mozilla. It is totally separate from Microsoft, Edge or Windows.

If you did the research on ransomware, you would learn those companies were NOT infected due to a failure in Microsoft's security. By far, most were infected because those in charge of security failed to apply available patches in a timely manner. Another method commonly used was socially engineered emails that tricked users into clicking links, that then deployed malware that infected "unpatched" systems. And for that manner, many of those involved older versions of Windows - to include W7.

I understand that some computor techies are just desperate to appear superior in some way
I hope I have not come off that way - if so, my apologies. But seriously, Microsoft's official "mainstream" support for Windows 7 ended January 13, 2015 and extended support ended January 14, 2020. W7 has been superseded multiple times (if you count the major W10 upgrades too).

And now, more than 6 years after W10 came out, you come here with, as britechguy aptly called it, an "old, really old" "schtick". And as noted, much of what you claimed here is totally inaccurate.
 
The bad part is much of that reputation is based on falsehoods and biases. :( The truth is, Windows 10 is, by far, the best, most secure Windows version yet (I can't speak for W11 yet). Was there a learning curve? Yes. Was it hard? Nope. Frankly, I found the learning curve going from XP to Windows 7 much steeper (I skipped Vista).

Amen, amen, amen!! During my days (and they were many) as a moderator at BleepingComputer I was around for the introduction of Windows 10, and the amount of not just misinformation, but disinformation, that certain quarters were generating about Windows 10 was off the charts and didn't hold up to a few moments of scrutiny, yet was taken as gospel by far too many. All the inane claims of Windows 10 "spying on" you being the biggest example. Telemetry, and system health and performance telemetry in particular, had been a feature of Linux, MacOS, and many other OSes for many years prior to Windows 10 actually "getting on board" with it (and it being put into Windows 7 retroactively at the same time, too).

I had virtually zero trouble going from Windows 7 to Windows 10. It was much easier than going from Windows 7 to Windows 8.1, which happened in my household with my partner (who went to Windows 10 as quickly as possible once that became an option). Windows 8/8.1 was an OS that far more closely matched the original mischaracterization of Windows 10 in this topic.

As far as you not being familiar with W10, why should you be any different than any of the other 100s of millions of W7 users who moved to W10? It was the same learning curve we all had to negotiate.

The difference is, many, if not most of us migrated to W10 5 or 6 years ago. This means you have had the advantage being able to read the 1000s and 1000s of articles and posts to become very familiar with W10 - a distinct advantage we never had. You also had the advantage to weed out all the nonsense but I fear you didn't take the time to do that. :(

I will pick one nit here, and that's about the "advantage" you describe. To me, it's really not one - and for two reasons. There was just so much mis/disinformation written about Windows 10 in its early days that it's almost impossible to sift through all the dross to find what was really good information. In addition, there have been so many changes, some quite significant, in the Windows 10 UI, Settings in particular, since the early versions that much of the early material is completely inaccurate today. A huge amount of what I wrote would no longer be accurate due to changes made to Windows 10.

I tell anyone who is doing web searches with regard to Windows 10 that anything they find that's over a year to a year and a half old must be examined carefully to see if it is still applicable. While there's lots of stuff that is, and you can figure out if it is pretty quickly, there's scads of stuff that isn't (and that you can also figure out pretty quickly, too).

When it comes to Windows 10, I try to stick to reference material that is 2 years old, at most, in most situations. Beyond that often lies madness, even if it wasn't madness at the time it was written.

Such is life in the age of Windows As A Service (WAAS). That ship has sailed and we're never going back.
 
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Good points. And I agree it is not one or two reasons. That's why I said "1000s and 1000s of articles".

That said, I think the horse is dead.
 
Hi Bill,
Thank you for the reply, a misunderstanding when I referred to Firefox it seemed by your reply that I thought Firefox was some sort of patch, hence my explanation because I know that some sayings we have in the UK may not be used in other parts of the world, it wasn't my intention to be disrespectful to you in anyway, incidentally I am UK born.
Thank you for pointing out my mistake referring to Bing as a "browser" not a search engine, in the UK find Firefox with Google, Duck Duck , Vivaldi or Ecosia seems to work better for me.
It would have been nice if some solutions to the Outlook problems had been offered, rather than the "Nitpicking" regarding the incorrect IT terminology I used, if I were an expert than I wouldn't be asking for help, but there you go!
Having found the Windows 7 chat forum on this site so friendly and helpful I assumed that this one would be the same, I find this Windows 10 forum is more akin to a Microsoft 10 appreciation society.
Microsoft did the same as they have always done, published a half finished product, then spent how many years applying patches and fixes to try and get it to work properly until 10 has reached a stage where it is so over bloated with broken promises , patches and fixes that never worked they are going to give up and impose yet another operating system on the public, which will also render many PC 's unable to use it despite, the fact that Windows 11 may well never work as promised.
If Microsoft 10 worked so trouble free then the web forums wouldn't be full of ordinary users seeing help trying to get the product to live up to the promises in all the media publicity, admittedly the upside to this is a whole IT service industry has been created providing support and the Media is never short of the latest Microsoft product to promote and then condemn for falling short of exceptions, until the latest improved, fixed version is released!

Incidentally I got some help on this forum Outlook's Font button is disabled

If you have access to the BBC World Service an interesting program on Russian cyber gangs BBC Radio 4 - File on 4, Held to Ransom
Also
Try This One Weird Trick Russian Hackers Hate – Krebs on Security
Microsoft warns that Russian hackers used US agency to mount huge cyberattack

Thank you for taking he trouble to reply, my first impression of Windows 10 remains the same, however I have found the exchange of views on this part of the forum interesting.

Think just I'll use the Imac more now as its much more user friendly and the after sales service is so much better than Microsoft.

Once again thank you for the discussion, I think we shall have to agree to disagree on Microsoft!


Take Care!
 
I did not think you were being disrespectful to me. So no worries there.

And I am well aware of the "language barrier" in speech (and spellings) when it comes to American English and the Queen's English - not to mention the various colloquialisms. I learned that quickly when I first moved to Isleham in Cambridgeshire and my new neighbor told my wife he was going to come "knock her up" in the morning.

But again, a software "patch" is the same here in the US and in the UK. Perhaps you meant a forked version? But that is not the case either. Edge was born out of the same channels as Google Chrome. And again, Bing is not a browser.

As far as disagreeing about Microsoft - I base my opinions on the facts. And the facts do not support your opinion. With well over 1 billion Windows 10 systems out there, if Windows was as insecure as you suggest, the world would be a horrible mess.

If Microsoft 10 worked so trouble free then the web forums wouldn't be full of ordinary users seeing help
This is where you perceptions are all wrong. Nobody, including me said Windows 10 was "trouble free".

The forums may be full, but the forums, even the big ones, are tiny places. It takes little to fill them up. A Toyota mechanic or a visitor to a Toyota repair shop may get the wrong impression and think Toyotas are lousy cars because the shop is full of broken Toyotas. But the fact is, Toyotas are good cars.

And by far, most people could resolve their own Windows issues if they just took the time to look - or use Google. Not to mention, many are really hardware issues - not Windows or Microsoft's fault.

Is Windows 10 perfect? Of course not. With over 30 million lines of code, problems are inevitable. But consider this - each and every one of those 1 billion+ W10 systems out there became unique systems within just the first couple minutes after the very first boot. This as users setup their own unique user accounts, networking, hardware configurations (from 100s of different hardware makers, no less), their own security and installed applications. Then they configure/personalize Windows to their own liking. IMO, Microsoft is doing an amazing job keeping the vast majority of those systems going strong.

That said, as I noted in my first post, it seems clear your mind is made up. So for you, I recommend Linux. But don't expect that to be trouble free either.
 
I find it amusing that anyone haunting any support forum believes that what they see on them is characteristic of "the broad mass" of users or owners.

These forums exist precisely for those who are having issues, which isn't most people. If most people were having the kinds of issues that routinely turn up on these forums, Microsoft would have been out of business long ago and I would have made several life's worths of fortunes before their doors closed.

Those who are on support forums are a very carefully self-selected sample and are not characteristic of most users. It's just that simple.
 
But again, a software "patch" is the same here in the US and in the UK
Other Brit here 😛 No one ever said anything about software patches. The word “patch” has a meaning outside of software too…

The original sentence from the first post “The Microsoft Edge browser isn't a patch on Firefox” just means “Edge isn’t as good as Firefox”. The phrase “a patch on” in this context simply means “as good as”. For example “This new 2021 car isn’t a patch on last years” just implies the new model isn’t as good as the old one.

Anyway, I’ll agree with Brian’s last statement - a support forum probably isn’t representative of the average user.

But also, an OS is subjective and you should use whatever suits your needs the best, be it Mac, Windows or Linux (or something else!). Personally there’s stuff in W10 I like, stuff I hate (the half-baked settings panel and terrible search being the two most annoying), and stuff I’m indifferent about. I miss parts of W7, but I wouldn’t say that W7 was objectively better. I run Linux on my work PC as I simply find it better and faster for my job, and W10 for non-work as there’s stuff I use that can’t run on Linux. I personally really dislike using MacOS, and things you find user friendly on a Mac I probably find frustrating.

Anyway, again, what you like and dislike is personal, and no one can say if you’re right or wrong about how you feel.

@TonyDpc If you’d still like support with your Office issues, then I’d suggest starting a thread just dedicated to those issues with some more detail on the exact issues/errors you’re encountering and I’m sure someone might be able to help.

— Stephen
 
The original sentence from the first post “The Microsoft Edge browser isn't a patch on Firefox” just means “Edge isn’t as good as Firefox”. The phrase “a patch on” in this context simply means “as good as”. For example “This new 2021 car isn’t a patch on last years” just implies the new model isn’t as good as the old one.
Okay. I stand corrected. My apologies to the OP then. That expression was never one I heard when I lived in the UK. That does not mean anything, of course. I lived in only one region my entire time there. And while I traveled extensively to towns and villages throughout England and Scotland (2 or 3 times per year to everywhere there was a USAF or Navy communications facility), never stayed long enough to pick up the various colloquialisms.

That said, not sure our British friends are aware, but British TV shows are abundant and very popular here too from the classics like Doctor Who (all 13 of them) to current series like Behind Her Eyes. Still cannot recall hearing patch in that way. But again, that proves nothing.

So, TonyDpc, since by patch, you meant Edge isn't as good as Firefox, then I accept your opinion - even though I definitely don't agree with it!
Anyway, again, what you like and dislike is personal, and no one can say if you’re right or wrong about how you feel.
Agreed - as long as the opinions are based on fact, or based on totally subjective criteria.
 
Hi Digerati,
Thank you for the reply and the explanation,very decent of you, there are indeed many different saying's particular to individual regions of the UK, some unique to and only really commonly used in general and understood in the regions concerned,although many of these sayings are disappearing over time, probably the same in the USA considering its vastness!
I think what I dislike or object to about this Windows 10 is the way Microsoft seems to have taken over control of my laptop at the initial installation by making setting that really intrude on my individual privacy.
I feel my government already has access to far too much peoples information and the cloud system makes it all the more easier to know what the masses are up to at any time.
In the UK the people are already under quite enough surveillance through using their smartphone's, this has become ever moRe apparent during the pandemic.
The idea that everything is secure from prying eyes is alright until a governmental department/agency uses its powers to gain access.
Anyway you didn't need a lecture from me on the sorry state of the UK, I'm sure!

As far as W10 goes I have just realised that my backup's from Windows 7 on the external hard drive seem to have disappeared since the installation of windows 10, back ups are only available to the date of Windows 10 installation as far as I can tell.
I have only just become aware that Windows 10 on installation sets back ups to automatic every hour, unlike W7 which asks permission and gives the user the option to choose a back up schedule.
Windows 10 also states that the existing back up drive should not be used if has W7 back ups on it , but instead another drive should be used, this should be made clearer prior installation of W10.
Since W10 was installed the search and archive facilities in Outlook 2016 no longer work and why do they need to change the names of all the particular task's and operations in W10 from what they were in W7, this makes familiarisation with W10 and sorting problems out all the more difficult.
Also in W7 it was possible to hide optional (gaming etc) updates, his doesn't appear to be possible in W10?

Nice speaking with you, keep safe!

Kind Regards
 
Hi Stephen,

Thank you so much for your suggestion and kind offer of help,very decent of you!

There are so many things that seems so different and or seem to have been changed that I shall have to consider which to ask for help with.
It is annoying that despite having purchased Microsoft DVD office 2016 it seems that it is impossible to get any after sales support from Microsoft and so users are then dependant upon the good nature and knowledge of the members of forums such as this to get the help that Microsoft claims to offer it's users, but in fact doesn't, or at least not in my experience thus far.


Kind Regards
 

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