Windows 10: Can't upgrade, and holy cow this is messed up.

Joined
May 23, 2020
Posts
10
Hi! I'm new here. Tried to do my best research and follow guidelines: hope this works

So I've had a problem with Windows Update returning error 0x80073712: "Some update files are missing or have problems. We'll try to download the update again later."


SFC Scan
returns: Windows Resource Protection could not start the repair service

The final lines from CBS.log after running this SFC scan:

Code:
2020-05-23 17:56:12, Info                  CBS    NonStart: Set pending store consistency check.
2020-05-23 17:56:12, Info                  CBS    Failed to load sfp DLL from path: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\\wrpint.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2020-05-23 17:56:12, Info                  CBS    Failed to initialize WRP integrity check and repair. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2020-05-23 17:56:12, Info                  CBS    TiWorker: Client requests SFP repair object.
2020-05-23 17:56:12, Info                  CBS    Failed to load sfp DLL from path: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\\wrpint.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2020-05-23 17:56:12, Info                  CBS    Failed to initialize WRP integrity check and repair. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2020-05-23 17:56:12, Info                  CBS    Failed to get class factory for service: 1 [HRESULT = 0x8007007e]



DISM returns error 582, complains about an invalid character and gives me a terse lecture on how unicode works.


SFCFix tells me that there's no corruptions?


Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-05-23 18:01:16.503
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-05-23 18:07:24.536
----------------------EOF-----------------------



Here is my CBS.zip: CBS.zip



EDIT: Also worth noting, there is a second user on this account. At one point the system language of this user was set to Canadian French, I have reset it to English as of two weeks ago. Not sure what the keyboard setting of that account is. Does this make a difference?


Thanks for helping out!
 
Last edited:
Hi! Just ran the Windows Memory Diagnostic Tool, is that good enough?

It just finished with no problems.


Some background: I tried to play around with undervolt settings and may have run an unstable uv for an extended period of time. Got a few blue screens. I reverted everything in ThrottleStop and turned it all off. System stability is back to normal. i suspect this may have been the root cause?
 
I followed the instructions to the link and booted into USB. The test appears to be running but I can't see anything? I got to the first few screens and can work with the config menu too but once the test starts the screen goes blank.


This is a Microsoft Surface Pro "5" (2017). Should I just leave it on overnight? It seems to be getting hot so I guess it's working hard on the test?

What happens when it finishes? Do I need to press any buttons in the morning or can I just do a hard reboot?
 
Nope - I do not see the test on the screen, as soon as the test begins the screen goes blank.

Some digging tells me this is a known bug for Microsoft devices relates to console modes?
 
Uh, I can't seem to edit that last reply on my phone, sorry for the double post.

It seems like I won't be able to run memtest86 without a special build from PassMark or something. In the case I can't run it, what are my options?

Once again, Windows Memory Diagnostic did 2 passes with no errors.
 
Strange. Let's move on. We can return to this later if needed.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Here's the log.

Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-05-25 20:39:24.193
Microsoft Windows 10 Build 17763 - amd64
Using .zip script file at C:\Users\theob\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbscore.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\dpx.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drupdate.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\msdelta.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smiengine.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smipi.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tiworker.exe
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcp.dll
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wdscore.dll

Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\amd64_installed to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\amd64_installed.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbscore.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbscore.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbsmsg.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbsmsg.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cmiadapter.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cmiadapter.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cmiaisupport.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cmiaisupport.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\dpx.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\dpx.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drupdate.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drupdate.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drvstore.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drvstore.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\globalinstallorder.xml to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\globalinstallorder.xml.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\msdelta.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\msdelta.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\mspatcha.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\mspatcha.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\poqexec.exe to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\poqexec.exe.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smiengine.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smiengine.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smipi.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smipi.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tifilefetcher.exe to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tifilefetcher.exe.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tiworker.exe to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tiworker.exe.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\turbostack.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\turbostack.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\updateagent.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\updateagent.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcmtypes.xsd to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcmtypes.xsd.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcp.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcp.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wdscore.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wdscore.dll.
Successfully copied file C:\Users\theob\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wrpint.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wrpint.dll.

Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbscore.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\cbscore.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\dpx.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\dpx.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drupdate.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\drupdate.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\msdelta.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\msdelta.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smiengine.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smiengine.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smipi.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\smipi.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tiworker.exe
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\tiworker.exe
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcp.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wcp.dll
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wdscore.dll
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.1150_none_5707061f9905a0dc\wdscore.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2020-05-25 20:39:30.524
Script hash: +S7wBNE5DYP8HMSE5IBBGyZhQMExnY2bb7f7L+7fb3s=
----------------------EOF-----------------------

What shall I do next?


EDIT: I am also in touch with PassMark about working around the memtest86 problem I'm having, so I'll continue trying to get it to happen. The system itself has been very stable ever since I disabled all of the tweaking I was trying. Will keep on it!
 
"Windows Resource Protection did not find any integrity violations"

Am I clear to try running Windows Update?

CBS.log attached
 

Attachments

Sorry for the late reply, this laptop was a little mission-critical this past week. Now we're on vacation so it's a good time

Update failed with 0x80073712 again

Here is the log made immediately after a windows upgrade attempt: CBS (2).zip


EDIT: I also got in touch with PassMark and they fixed the memtest86 regression they introduced on surface computers. Memtest86 had no errors

EDIT2: DISM still fails with error 582 at the same place as before
 
Last edited:

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