[SOLVED] Windows 10 21H2 Update KB5017308 failing repeatedly even after SFC and RestoreHealth error 0x80073701

M

mickrussom

Active member
Joined
Oct 8, 2022
Posts
36
Every day there is an error by windows update -

2022-09 Cumulative Update Windows 10 21H2 x64 kb5017308 error 0x80073701

Full Windows Build/version info - Windows 10 21H2 19044.1586 Feature Experience Pack 120.2212.4170.0

- ran SFC, actions, no errors
- ran DISM restore health, no actions, no errors
- ran componentsscanner and no Critical Errors, no Corrupt Key Names, no Corrupt Value Names, no Corrupt Value Data Type, no Corrupt Value Data no possible repairs in Repair Log and no Warnings


C:\wu>dism /Online /Add-Package /PackagePath:C:\wu\windows10.0-kb5017308-x64_93e0592bf0f4718c5cae140fd232e2102be6f2de.cab

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19044.1586

Processing 1 of 1 - Adding package Multiple_Packages~~~~0.0.0.0
[= 3.0% ]
An error occurred - Error: 0x80073701

Error: 14081

The referenced assembly could not be found.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log



cat dism.log | grep -i error

2022-10-01 15:50:46, Info CBS Failed to find a matching version for servicing stack: D:\MountUUP\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1940_none_7dd80d767cb5c7b0\ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-10-01 15:50:46, Info CBS Failed to find servicing stack directory in online store. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-10-01 15:52:14, Warning CBS Current tick count: 100 lower than last tick count: 334. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
2022-10-01 15:52:16, Info CBS Failed to find a matching version for servicing stack: D:\MountUUP\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1940_none_7dd80d767cb5c7b0\ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-10-01 15:52:16, Info CBS Failed to find servicing stack directory in online store. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-10-01 15:52:16, Error DISM DISM Package Manager: PID=21208 TID=21388 Failed to open key. - CDISMPackageManager::RegDeleteTreeWithBackupRestore(hr:0x80070002)
2022-10-01 15:52:16, Error DISM DISM Package Manager: PID=21208 TID=21388 Failed to delete [{bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/MountUUP/Windows/system32/config/SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing] registry key. hr:0x80070002 - CDISMPackageManager::RemovePendingPackages(hr:0x80070002)
2022-10-01 15:52:17, Info CBS Failed compressing file \\?\D:\MountUUP\Windows\Servicing\Sessions\Sessions.back.xml [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-10-01 15:52:18, Warning CBS Current tick count: 100 lower than last tick count: 200. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
2022-10-01 15:55:47, Info CBS Failed to find a matching version for servicing stack: D:\MountUUP\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1940_none_7dd80d767cb5c7b0\ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-10-01 15:55:47, Info CBS Failed to find servicing stack directory in online store. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-10-01 15:56:16, Warning CBS Current tick count: 100 lower than last tick count: 368. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
2022-10-08 15:41:05, Error DISM DISM.EXE: Failed validating command line: dism /Online /Add-Package /PackagePath:
2022-10-08 15:47:27, Info DISM DISM Package Manager: PID=39784 TID=23184 Error in operation: (null) (CBS HRESULT=0x80073701) - CCbsConUIHandler::Error
2022-10-08 15:47:27, Error DISM DISM Package Manager: PID=39784 TID=22916 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80073701)
2022-10-08 15:47:27, Error DISM DISM Package Manager: PID=39784 TID=22916 Failed processing package changes - CDISMPackageManager::processChanges(hr:0x80073701)
2022-10-08 15:47:27, Error DISM DISM Package Manager: PID=39784 TID=22916 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80073701)
2022-10-08 15:47:27, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80073701
 
Windows update errors piling up...
 

Attachments

  • failed-to-install-update-kb5017308.png
    failed-to-install-update-kb5017308.png
    276.2 KB · Views: 10
Hi and welcome to Sysnative,
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 
Hi,

Thanks, now I can see the problem. Please post the COMPONENTS hive, it seems like a lot of registry keys are missing.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Rich (BB code): 
2022-10-10 13:49:20, Error                 CSI    0000023c (F) STATUS_SXS_ASSEMBLY_MISSING #2914069# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2022-10-10 13:49:20, Error                 CSI    0000023d (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #2913924# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-Lxss-Optional-merged-Deployment, version 10.0.19041.1320, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Microsoft-Windows-Lxss-Optional-merged-Package~31bf3856ad364e35~amd64~~10.0.19041.1320.60b72d709e9359349bad88b6bf451ab3', rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2022-10-10 13:49:20, Info                  CBS    Failed to pin deployment while resolving Update: Microsoft-Windows-Lxss-Optional-merged-Package~31bf3856ad364e35~amd64~~10.0.19041.1320.60b72d709e9359349bad88b6bf451ab3 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-10-10 13:49:20, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Microsoft-Windows-MediaPlayer-Payload-Package~31bf3856ad364e35~amd64~~10.0.19041.1526 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

Hi,

Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, attempt to update (that will fail) and attach a new copy of the CBS log.
 

Attachments

Maxstar said:
Afterwards, attempt to update (that will fail) and attach a new copy of the CBS log.
Click to expand...

Hi @Maxstar , here are the CBS logs and the SFCFix.txt

Error on apply update in the Windows Update control -
"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073701)"
 

Attachments

Rich (BB code): 
2022-10-12 15:16:11, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-NFS-ClientCore-D-Opt-Package~31bf3856ad364e35~amd64~~10.0.19041.1320, Update: f27227d34cfabb71d460783fe8cbedf8, PinDeployment: amd64_microsoft-windows-n..re-d-opt-deployment_31bf3856ad364e35_10.0.19041.1320_none_bcfd39c3f418f443

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, attempt to update (it will fail again) and attach a new copy of the CBS log.
 

Attachments

Maxstar said:
Afterwards, attempt to update (it will fail again) and attach a new copy of the CBS log.
Click to expand...
Hi @Maxstar

This is the displayed update/error
2022-10 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5018410)
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073701)

Note Microsoft seems to have gone from trying to push KB5017308 to KB5018410
 

Attachments

Rich (BB code): 
2022-10-13 04:24:55, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Shell-CustomShellHost-Package~31bf3856ad364e35~amd64~~10.0.19041.1387, Update: e8b7a7ae158a0c047275ace6313dc170, PinDeployment: amd64_microsoft-windows-s..hellhost-deployment_31bf3856ad364e35_10.0.19041.1387_none_bca725c0f885df55
2022-10-13 04:24:55, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-msmq-powershell-Opt-Package~31bf3856ad364e35~amd64~~10.0.19041.1415, Update: ead1ea679c2b1f0059f5ecfcb3af073b, PinDeployment: amd64_microsoft-windows-m..hell-opt-deployment_31bf3856ad364e35_10.0.19041.1415_none_464b375456b1de3b
2022-10-13 04:24:55, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Lxss-merged-Package~31bf3856ad364e35~amd64~~10.0.19041.1415, Update: 9856f0ceaaa6bac45d1cab77212e2c93, PinDeployment: amd64_microsoft-windows-lxss-merged-deployment_31bf3856ad364e35_10.0.19041.1415_none_058bf807f0891c4e

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
Afterwards, attempt to update (it will fail again) and attach a new copy of the CBS log.
 

Attachments

Maxstar said:
Afterwards, attempt to update (it will fail again) and attach a new copy of the CBS log.
Click to expand...
Hi @Maxstar
Here is the next iteration.
Same error as predicted;
B5018410
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073701)
 

Attachments

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, attempt to update (it will fail again) - attach a new copy of the CBS log to your next post.
 

Attachments

Maxstar said:
Afterwards, attempt to update (it will fail again) - attach a new copy of the CBS log to your next post.
Click to expand...

Hello @Maxstar

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073701)

Hi, just went through round 4 - here are the logs
 

Attachments

Hi,

Here is the next fix, please attempt to update afterwards - when it fails attach a new copy of the CBS log.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Last edited:
Hi,

Here is the next fix to replace multiple missing subkeys at once, please attempt to update afterwards - when it fails attach a new copy of the CBS log.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

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