J Judebox Member Joined Oct 22, 2021 Posts 24 Oct 22, 2021 #1 Hi ! I have a problem since I have upgraded to Windows 10 21H1 : - Windows Update always in error when trying to update and tells me it will try later (0x80070570) - Unable to repair or install with Media Creation Tool or ISO -> "Installation has failed" popup - Same with Windows 11 (I tried ISO and Media Creation tool) - I tried it too Offline on USB Boot When running "sfc /scannow" -> "Windows Resource Protection could not start the repair service" When trying "Dism /Online /Cleanup-Image /ScanHealth" and others DSIM commands, same error : "Error 193 : "An error occurred while attempting to start the servicing process for the image located at C:\" I tried also to use Dsim with ISO of my Windows version but I got same error... I have no restoration point and I would like to avoid a clean/fresh install so if someone coudl help me, it would be great ! Thanks ! Last edited: Oct 22, 2021
Hi ! I have a problem since I have upgraded to Windows 10 21H1 : - Windows Update always in error when trying to update and tells me it will try later (0x80070570) - Unable to repair or install with Media Creation Tool or ISO -> "Installation has failed" popup - Same with Windows 11 (I tried ISO and Media Creation tool) - I tried it too Offline on USB Boot When running "sfc /scannow" -> "Windows Resource Protection could not start the repair service" When trying "Dism /Online /Cleanup-Image /ScanHealth" and others DSIM commands, same error : "Error 193 : "An error occurred while attempting to start the servicing process for the image located at C:\" I tried also to use Dsim with ISO of my Windows version but I got same error... I have no restoration point and I would like to avoid a clean/fresh install so if someone coudl help me, it would be great ! Thanks !
J Judebox Member Joined Oct 22, 2021 Posts 24 Oct 26, 2021 #3 Here are my log files ! Attachments CBS.zip 686 bytes · Views: 10 dism.zip 1.8 KB · Views: 8
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 15, 2021 #6 Hi, I will look into your problem. Please do the following. Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
Hi, I will look into your problem. Please do the following. Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
J Judebox Member Joined Oct 22, 2021 Posts 24 Nov 17, 2021 #7 Thanks !! I sent you my log files by pm ! Last edited: Nov 17, 2021
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 17, 2021 #8 Hi, Please rename FRST64.exe to English.exe and copy it to your desktop. Then run te tool again and attach the new logs.
Hi, Please rename FRST64.exe to English.exe and copy it to your desktop. Then run te tool again and attach the new logs.
J Judebox Member Joined Oct 22, 2021 Posts 24 Nov 17, 2021 #9 Maxstar said: Hi, Please rename FRST64.exe to English.exe and copy it to your desktop. Then run te tool again and attach the new logs. Click to expand... Hi ! Sent again by pm ! Thx !
Maxstar said: Hi, Please rename FRST64.exe to English.exe and copy it to your desktop. Then run te tool again and attach the new logs. Click to expand... Hi ! Sent again by pm ! Thx !
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 17, 2021 #10 Hi, Please attach the logfiles in this topic. Because my fix will need to be approved by the Sysnative instructors, so they need these files as well.
Hi, Please attach the logfiles in this topic. Because my fix will need to be approved by the Sysnative instructors, so they need these files as well.
J Judebox Member Joined Oct 22, 2021 Posts 24 Nov 18, 2021 #11 Allright, here are my logs ! Thanks for the help Attachments Addition.txt 126.1 KB · Views: 6 FRST.txt 84.6 KB · Views: 7
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 18, 2021 #12 Hi, Please copy English.exe (FRST) to your desktop. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on English.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments Fixlist.txt 21 KB · Views: 4
Hi, Please copy English.exe (FRST) to your desktop. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on English.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
J Judebox Member Joined Oct 22, 2021 Posts 24 Nov 18, 2021 #13 Hi, Here is my Fixlog ! Thanks ! Attachments Fixlog.txt 76.7 KB · Views: 6
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 19, 2021 #14 Hi, Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, press enter after each. Code: sc config trustedinstaller start= auto net start trustedinstaller sfc /scannow When the System File Checker is ready, take a screenshot of the commandprompt window and paste it into your next reply.
Hi, Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, press enter after each. Code: sc config trustedinstaller start= auto net start trustedinstaller sfc /scannow When the System File Checker is ready, take a screenshot of the commandprompt window and paste it into your next reply.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 19, 2021 #16 Hi, Step 1 - Create a new administrator account: Create a local user or administrator account in Windows Step 2 - Log in with the new account and run SFC again, as advised in post #14 and let me know the result.
Hi, Step 1 - Create a new administrator account: Create a local user or administrator account in Windows Step 2 - Log in with the new account and run SFC again, as advised in post #14 and let me know the result.
J Judebox Member Joined Oct 22, 2021 Posts 24 Nov 20, 2021 #17 Hi, I created a new local admin account I logged with it and i entered the same commands as post #14.. Unfortunately, i got exactly the same result...
Hi, I created a new local admin account I logged with it and i entered the same commands as post #14.. Unfortunately, i got exactly the same result...
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 22, 2021 #18 Hi, Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: set > "%userprofile%\Desktop\setlog.txt" When finished, a logfile called setlog.txt is saved on your desktop. Post the logfile as attachment in your next reply.
Hi, Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: set > "%userprofile%\Desktop\setlog.txt" When finished, a logfile called setlog.txt is saved on your desktop. Post the logfile as attachment in your next reply.
J Judebox Member Joined Oct 22, 2021 Posts 24 Nov 22, 2021 #19 Hi, Here is my logfile. Thanks again Attachments setlog.txt 2.4 KB · Views: 6
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,241 Location The Netherlands Nov 22, 2021 #20 Hi, Step 1 Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands one for one into it, press enter after each. Code: icacls C:\WINDOWS\winsxs >> "%userprofile%\desktop\permlook.txt" icacls C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1220_none_7e21bc567c7ed16b >> "%userprofile%\desktop\permlook.txt" When finished, a logfile called permlook.txt is saved on your desktop. Post the file (permlook.txt) as attachment in your next reply. Step 2 Download SFCFix and save it to your desktop. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Attachments SFCFix.zip 7.8 MB · Views: 7
Hi, Step 1 Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands one for one into it, press enter after each. Code: icacls C:\WINDOWS\winsxs >> "%userprofile%\desktop\permlook.txt" icacls C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1220_none_7e21bc567c7ed16b >> "%userprofile%\desktop\permlook.txt" When finished, a logfile called permlook.txt is saved on your desktop. Post the file (permlook.txt) as attachment in your next reply. Step 2 Download SFCFix and save it to your desktop. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply.