F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 2, 2021 #101 Peter, The response is that "The update KB2789645 is not installed on this computer." Rod
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 2, 2021 #102 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2789645 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2789645 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 2, 2021 #103 Peter, Attached. Is empty. Rod Attachments SearchReg.txt 241 bytes · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 2, 2021 #104 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply. Attachments fixlist.txt 897 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 2, 2021 #105 Peter, FixLog.txt and CBS.txt attached. Attempt to install KB4516065 failed. Rod Attachments Fixlog.txt 2.1 KB · Views: 1 CBS.txt 7.1 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 3, 2021 #106 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply. Attachments fixlist.txt 649 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 3, 2021 #107 Peter, Attempt to install KB4516065 failed again. FixLog.txt and CBS.txt (zip) attached. Rod Attachments Fixlog.txt 1.5 KB · Views: 0 CBS.zip 462.6 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 3, 2021 #108 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply. Attachments fixlist.txt 721 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 3, 2021 #109 Peter, KB4516065 failed again. FixLog.txt and CBS.txt (zip) attached. Sorry that the problem has become so protracted. Somehow I must have really screwed things up. Rod Attachments Fixlog.txt 1.7 KB · Views: 0 CBS.zip 695 KB · Views: 1
Peter, KB4516065 failed again. FixLog.txt and CBS.txt (zip) attached. Sorry that the problem has become so protracted. Somehow I must have really screwed things up. Rod
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 3, 2021 #110 Sorry that the problem has become so protracted. Click to expand... No problem. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply. Attachments fixlist.txt 727 bytes · Views: 1
Sorry that the problem has become so protracted. Click to expand... No problem. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 3, 2021 #111 Peter, KB4516065 failed to install again. CBS.txt and FixLog.txt below. Rod Attachments CBS.txt 7.2 MB · Views: 1 Fixlog.txt 1.7 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 4, 2021 #112 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:3134214 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:3134214 Let me know if it says it was successful or if there are any errors.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 4, 2021 #113 Peter, wusa /uninstall /KB:3134214 was a success. Rod
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 4, 2021 #114 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB3134214 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB3134214 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 4, 2021 #115 Peter, KB3134214 SearchReg.txt attached. Rod Attachments SearchReg.txt 241 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 4, 2021 #116 Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 4, 2021 #117 Peter, Failed. CBS.txt attached. Rod Attachments CBS.txt 7.2 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 4, 2021 #118 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply. Attachments fixlist.txt 681 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.
F FOF Contributor Joined Mar 19, 2021 Posts 110 Location Arvada, CO USA Apr 4, 2021 #119 Peter, Failed again. Attached Fixlog.txt and CBS.txt (zip). Rod Attachments Fixlog.txt 1.6 KB · Views: 0 CBS.zip 467.8 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 4, 2021 #120 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply. Attachments fixlist.txt 679 bytes · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Reboot the machine. Try to install KB4516065 again. If it fails attach the file C:\Windows\Logs\CBS\cbs.txt to your next reply.