Window 7 64x, WindowsUpdate_0000057E,WindowsUpdate_dt000 cant be fixed

[wercahn]

View attachment CBS.zip
The following is the CBS result that have occurs when i did the windows update. Please anyone help me to get rid with it. Thanks.

 

[tom982]

Hello wercahn, welcome to Sysnative!

Can you download and install the System Update Readiness Tool please?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2013] from Official Microsoft Download Centre

Post the log when complete:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

 

[wercahn]

Hello wercahn, welcome to Sysnative!

Can you download and install the System Update Readiness Tool please?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2013] from Official Microsoft Download Centre

Post the log when complete:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

thanks for reply! here is the result i got...
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-13 02:33


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 573
Found 2 errors
CBS MUM Corrupt Total count: 2


Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat






=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-13 12:01


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 477
Found 2 errors
CBS MUM Corrupt Total count: 2


Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

 

[wercahn]

yup just open another post as possible as solve this problem...

 

[tom982]

Hello wercahn,

Are you still having issues with this? Microsoft has re-released a lot of updates and I'm wondering whether it will resolve your problem.

Tom

 

[wercahn]

yup...the issues still cant be solved...

 

[tom982]

Can you run this FixIt in Aggressive Mode please:

You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Reboot then try to update :)

Tom

 

[wercahn]

still cant use after using the troubleshooter...the result come out as cant detect any problems..View attachment ResultReport.html

and i have try to update again and it shows another error again..."code 57E, code 643"

 

[tom982]

Just to confirm, you ran it in Aggressive Mode?

Can you post your CBS log and Windows Update log please?

C:\Windows\Logs\CBS\CBS.log
C:\Windows\WindowsUpdate.log

Tom

 

[wercahn]

ok.View attachment CheckSUR.persist.logView attachment windowsupdate.txt
windowsupdate.log cant be uploaded so i just simply copy it to other file and try again.

 

[tom982]

I asked for the CBS log, not the CheckSUR log :)

 

[wercahn]

View attachment cbs.zip
sorry for that...here is it..

 

[tom982]

Hi wercahn,

I can't see any issues in your CBS log, and the issues in your WindowsUpdate log provide no leads. I could throw quite a few fixes at this problem but I can't see any of them working, and without the hard evidence in the logs, it will never be anything more than guesswork. I would personally do a repair install:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Tom