[Win8.1 x64] need help BSOD

Re: need help BSOD windows 8.1

Hi,

The attached DMP file is of the DPC_WATCHDOG_VIOLATION (133) bug check.

This bug check indicates that the DPC watchdog executed, either because it detected a single long-running deferred procedure call (DPC), or because the system spent a prolonged time at an interrupt request level (IRQL) of DISPATCH_LEVEL or above.

Code: 
0: kd> k
Child-SP          RetAddr           Call Site
fffff801`748e8c58 fffff801`72df4f7c nt!KeBugCheckEx
fffff801`748e8c60 fffff801`72cd781b nt! ?? ::FNODOBFM::`string'+0x13ddc
fffff801`748e8cf0 fffff801`72cd748c nt!KiUpdateRunTime+0x57
fffff801`748e8d30 fffff801`72e5631c nt!KiUpdateTime+0x63c
fffff801`748e8f10 fffff801`72c1ae5f nt!KeClockInterruptNotify+0x5c
fffff801`748e8f40 fffff801`72d19343 hal!HalpTimerClockInterrupt+0x4f
fffff801`748e8f70 fffff801`72dd212a nt!KiCallInterruptServiceRoutine+0xa3
fffff801`748e8fb0 fffff801`72dd250f nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff801`748da0c0 fffff801`72d17df0 nt!KiInterruptDispatchLBControl+0x11f
fffff801`748da250 fffff801`72d17dc2 nt!KxWaitForSpinLockAndAcquire+0x10
fffff801`748da280 fffff800`03df52a0 nt!KeAcquireSpinLockRaiseToDpc+0x32
fffff801`748da2b0 ffffe000`0482cc10[COLOR=#ff0000] SAlpham64+0x32a0[/COLOR]
fffff801`748da2b8 fffff801`72c1a627 0xffffe000`0482cc10
fffff801`748da2c0 fffff801`72c1a4ff hal!HalpApicRequestInterrupt+0x10c
fffff801`748da330 fffff801`72d2d056 hal!HalSendSoftwareInterrupt+0xc0
fffff801`748da3a0 fffff801`72d2c5d0 nt!KiDeferredReadyThread+0x2f6
fffff801`748da4e0 ffffe000`04596440 nt!KeSetEvent+0x350
fffff801`748da580 00000000`00000000 0xffffe000`04596440

SAlpham64.sys is the SteelSeries Engine HID driver. It looks as if it's holding onto a lock.

Uninstall ASAP.

Regards,

Patrick
 
Re: need help BSOD windows 8.1

thanks patric its not already going for BSOD. This is the latest driver how could i install his driver right now?
 
Re: need help BSOD windows 8.1

d3ricktt said:
thanks patric its not already going for BSOD. This is the latest driver how could i install his driver right now?
Click to expand...

He means that you should UNINSTALL this driver from your system rather than installing the newer driver.
 

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