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[SOLVED] [Win7SP1Ult x64] Cleanmgr.exe don't delete Windows Update files

N

newtond

Contributor
Joined
May 13, 2017
Posts
89
I need your support once again :-)

My desktop running Windows 7 Ultimate x64 SP1 reports 20GB+ of Windows Update Files when I run clearmgr.
I mark the check box to clean the Windows Update Files and cleanmgr runs without errors. Bu when I run it again, it still reports the 20GB+ files.
Things I've tried:
• sfc /scannow does not report any errors
• SURT reports no errors. (Log attached).

Thank you!
 

Attachments

Something to also check is whether the actual windows update storage location actually has 20GB of files in that directory. Disk cleanup sometimes provides cached sizes from previous cleanup attempts even though the files were successfully deleted. What I found works best in those rare cases is to manually delete any remnants (smaller files leftover) within the directory/directories that are reporting an incorrect value.
 
writhziden said:
Something to also check is whether the actual windows update storage location actually has 20GB of files in that directory. Disk cleanup sometimes provides cached sizes from previous cleanup attempts even though the files were successfully deleted. What I found works best in those rare cases is to manually delete any remnants (smaller files leftover) within the directory/directories that are reporting an incorrect value.
Click to expand...
Hello. The winsxs directory reads 23.6GB size.
 
C:\Windows.Old won't exist in Windows 7 unless it was upgraded from Windows Vista or an installation of Windows 7 without Service Pack 1. Windows Updates are usually stored in C:\Windows\SoftwareDistribution\Download. What is the directory size of C:\Windows\SoftwareDistribution\Download on your system, newtond?
 
Last edited:
writhziden said:
C:\Windows.Old won't exist in Windows 7 unless it was upgraded from Windows Vista or an installation of Windows 7 without Service Pack 1. Windows Updates are usually stored in C:\Windows\SoftwareDistribution\Download. What is the directory size of C:\Windows\SoftwareDistribution\Download on your system, newtond?
Click to expand...
Hello, Thank you for your reply. The size of this directory is 0KB right now.
 

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