[SOLVED] [Win7SP1 x64] WU restart loop

T

triscint

Well-known member
Joined
Jan 9, 2017
Posts
73
Hello
Windows update prompts the user to restart continuously. Pending updates never install after the restart.
Help is welcome
Thank you

CBS file scan: CBS (1).zip - Google Drive


SFCScan
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-19 13:58:14.338
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.






AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.






Failed to generate a complete zip file. Upload aborted.




SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-05-19 14:07:11.062
----------------------EOF-----------------------
SFCFix scan
 
Please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
 
BrianDrab said:
Please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
Click to expand...


Here ya go! On a side note this seems to be happening alot in my enviroment, would you happen to know a probable cause to this problem?




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ f91e6174-7946-4c36-b4ce-2cb46c74d95c
SusClientIdValidation REG_BINARY 0602280102025A00330054004500530032004A003900200020002000200020002000200020002000200020002000066C3BE52B533F20002000
LastRestorePointSetTime REG_SZ 2017-05-30 21:00:32


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
ElevateNonAdmins REG_DWORD 0x0
NextSqmReportTime REG_SZ 2017-06-07 19:13:05
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x7c4
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-07-07 18:30:09
AUOptions REG_DWORD 0x2
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ActionCenterLastPossibleRestartNotification REG_SZ 2013-05-29 07:00:00
NextFeaturedUpdatesNotificationTime REG_SZ 2013-05-28 16:01:00
ActionCenterNotificationCount REG_DWORD 0x2
EnableFeaturedSoftware REG_DWORD 0x0
BalloonTime REG_SZ 2015-07-21 08:14:51
BalloonType REG_DWORD 0x8
LastRestoreId REG_SZ {B86EF083-1246-4A7F-9110-6F7E035102F5}
NextDetectionTime REG_SZ 2017-06-08 00:11:23
ScheduledInstallDate REG_SZ 2017-06-13 21:00:00


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x4
31614461-5e1e-4755-a4d1-762eda116aa1 REG_DWORD 0x1
6d33d503-dc0f-43f7-8504-13644ff8c818 REG_DWORD 0x1
aa2d202b-94e0-48cf-84ce-27d4a8f32a8f REG_DWORD 0x1
38066530-aa73-4d34-ad2e-aa4eca820261 REG_DWORD 0x1
bedfbe1e-920f-4247-9333-9bd1b777bebb REG_DWORD 0x1
75d98d69-e397-41cb-882a-76d079002e73 REG_DWORD 0x1
e2f8a084-9efe-4985-9545-e1583690e36b REG_DWORD 0x1
90459d73-6b3f-488b-adb5-13f8605acb75 REG_DWORD 0x1
1f2fd4c8-66cc-4909-965c-67ac5c75536c REG_DWORD 0x1
7efaa3ba-dee4-45ba-84b0-50c7aa10437b REG_DWORD 0x1
e224d7c2-1681-4121-b9c0-de566affd118 REG_DWORD 0x1
fd8a17d9-dad0-4f8d-95c4-0677ca0fbb08 REG_DWORD 0x1
724e5f04-c7b0-4a3c-a56f-b3fb7f5f1365 REG_DWORD 0x1
8bc2bfec-84bb-488e-ae91-f4814d409dba REG_DWORD 0x1
12892d13-90ae-4d7f-bbde-0f909df96a81 REG_DWORD 0x1
d39c4f3b-641f-4cac-95e7-5b120df01398 REG_DWORD 0x1
41f5c12d-fc55-438c-99d4-178a6a4af062 REG_DWORD 0x1
48aa5065-93fc-4cc8-b071-80cb1da35f7b REG_DWORD 0x1
d36187b5-f522-463d-b6b5-3d53fb644e02 REG_DWORD 0x1
76adb36c-3b8a-4af5-b763-037ec64bf750 REG_DWORD 0x1
175a76e9-3ebf-45fb-accd-318ec37b88f7 REG_DWORD 0x1
2881046f-ff79-4707-909f-bf90cb44ef98 REG_DWORD 0x1
39d10327-f282-42ac-b7ea-4a2ef761193b REG_DWORD 0x1
a2f0137a-386d-44e3-8488-f468a24849a7 REG_DWORD 0x1
2b12ddb4-7528-462f-b1aa-4b6c7f01d4ca REG_DWORD 0x1
33424494-0a20-4ce3-a770-9492a64b96ab REG_DWORD 0x1
6375a0cc-4640-45ef-b5c3-b27cc5417948 REG_DWORD 0x1
67d73799-0447-4e51-890a-a2a19ca1b214 REG_DWORD 0x1
2223f88c-ed7b-433a-b85c-0c5660fc328b REG_DWORD 0x1
7d77f699-e990-4a4e-addf-94bc372f33ba REG_DWORD 0x1
cb2a7920-d9a3-44c2-882e-cf01e27eca0e REG_DWORD 0x1
657a379d-329f-4197-a0cf-715a92ea58b9 REG_DWORD 0x1
ab583a85-20ff-46be-82de-cfe38a70b9d6 REG_DWORD 0x1
6e5fe89e-960b-442b-a5fd-6f1e1db0ab05 REG_DWORD 0x1
64159935-23c8-4767-aa12-ad594f7c06e1 REG_DWORD 0x1
973d4ea6-d275-4f8c-a09d-15dec8257e96 REG_DWORD 0x1
92bad633-b82c-42c6-8f61-1308ebbfd20e REG_DWORD 0x1
69d39cba-11f9-4ae8-940c-554c3097d4bf REG_DWORD 0x1
48a0b98c-ce52-4c19-b4a3-587350660963 REG_DWORD 0x1
790c0fd0-0bca-4b6f-b1eb-3093778d686b REG_DWORD 0x1
4aed2bca-3ce2-4020-a759-47010f3cd63e REG_DWORD 0x1
579646d4-456a-4c40-96d6-8cdeb593b40c REG_DWORD 0x1
6385a9e2-79c3-405b-bf16-2b08358731c1 REG_DWORD 0x1
e5a49cf3-ec34-441e-a637-6935866ede38 REG_DWORD 0x1
2e214878-f1ee-4dad-aae9-73945fb8630e REG_DWORD 0x1
aaba57f5-ebfc-49b3-8a26-74c21b8a3469 REG_DWORD 0x1
f88d0038-6679-420f-9038-13530ec09825 REG_DWORD 0x1
93f71f39-cc0b-4474-9525-53be4a2b86f0 REG_DWORD 0x1
bf91665c-4e7b-441a-8bda-87d60a5b8bbe REG_DWORD 0x1
22b15c08-6fe4-499d-81e1-6fd61ea756de REG_DWORD 0x1
371fb9bf-8986-48c6-b17f-6c53fe984a4f REG_DWORD 0x1
30e0ec2f-1e72-4ba5-9e01-fbf83e857a38 REG_DWORD 0x1
72f26c84-66b5-4d97-a728-bbb7571175a1 REG_DWORD 0x1
b3c00340-cc31-47f0-8890-915d19274a4e REG_DWORD 0x1
7b6d5185-3b69-494d-8ecd-c816be7f1439 REG_DWORD 0x1
c04f564c-235d-4f2a-8c7e-64fcbf7c3063 REG_DWORD 0x1
880e2998-a9b0-48f3-b3f0-656a345e4218 REG_DWORD 0x1
e3c83c7e-55ee-49a4-a8e6-66df82119e89 REG_DWORD 0x1
db11e250-b1f8-45a6-8584-35e73f622be8 REG_DWORD 0x1
76fcb6c2-5042-48d0-a0e5-097cbfa174ad REG_DWORD 0x1
7219a284-56c6-46b7-9306-1eb439c5dff0 REG_DWORD 0x1
270cb4c4-685a-4bf2-bd53-9c314d6ffc47 REG_DWORD 0x1
522fc714-cea3-4e22-a27e-2f20251f96e4 REG_DWORD 0x1
c19fe2f6-5b9d-4c73-92ed-5ca9a1bc4955 REG_DWORD 0x1
7a83709c-aefc-41a4-9c5c-da9e1ac2f6c8 REG_DWORD 0x1
6b19b716-ad07-45a4-b8fa-d429679271bd REG_DWORD 0x1
56204fde-6567-4668-bf56-c980221c7517 REG_DWORD 0x1
2767cc71-e6f0-4329-9ab7-829ff83f5b79 REG_DWORD 0x1
485e6873-a7fc-4bd3-8920-e5e4175ce934 REG_DWORD 0x1
4a7c98c1-098e-46ca-af01-1b80eee5f48c REG_DWORD 0x1
9bceaf63-276e-419d-8a43-d6af0537eb81 REG_DWORD 0x1
f864462a-bfee-406f-a376-09094e0f07b5 REG_DWORD 0x1
7077221e-f371-44e6-8930-bcef49c6ac2a REG_DWORD 0x1
3becfa4f-0a7a-482e-9057-0c15ddb3364b REG_DWORD 0x1
4f1b0591-4d4d-4136-aaf5-26934b85d41e REG_DWORD 0x1
5036bd76-3251-49ba-ad86-a99b00853ad4 REG_DWORD 0x1
9501d9f3-f61a-4d78-8d07-b824f1667207 REG_DWORD 0x1
51ad43df-951a-49f7-8a33-dd04782a6bf1 REG_DWORD 0x1
2011df28-dab8-44c2-9f64-f7d289b0c842 REG_DWORD 0x1
ae2f5344-c1b2-47f6-861d-a1d57394321a REG_DWORD 0x1
8efc711b-2687-4cda-ab2b-a74d69241f45 REG_DWORD 0x1
7071d98c-3ea8-47dd-871e-8bc19ea05ff4 REG_DWORD 0x1
e24eb871-ea2b-4fa1-b62a-cd10c3143197 REG_DWORD 0x1
6b3af620-6d4b-48d9-9fe5-f69a65ed3fcc REG_DWORD 0x1
d0743521-3706-4f17-a674-c681618862e9 REG_DWORD 0x1
e138ff63-7614-44e4-b6e4-37fc3df1e482 REG_DWORD 0x1
eedd0885-556f-4030-9800-7709a8f62bc6 REG_DWORD 0x1
4ee6f09d-38d9-47ef-8ba9-dd802352b8ee REG_DWORD 0x1
4885f087-977b-4a79-b1b6-e4370a25492c REG_DWORD 0x1
c5fc51cf-4111-4218-8ca4-965395c80e62 REG_DWORD 0x1
80f4b502-4586-47d3-93dc-4d1e9ac0a926 REG_DWORD 0x1
663ae5f1-e575-41a5-88f2-5961a9730ae0 REG_DWORD 0x1
44b9482e-810b-4ca6-a34b-daaf362476d4 REG_DWORD 0x1
7d309b1e-dc7d-4f97-b2cc-ffcdd8cdce61 REG_DWORD 0x1
2404bd0d-9da0-4c18-8afe-b5f3eb57849b REG_DWORD 0x1
cc8006a9-8438-45aa-a20d-cceef511098d REG_DWORD 0x1
d3ff02f5-bc13-4613-8c91-d5241a85d930 REG_DWORD 0x1
f53e5787-8890-4bc2-a38d-39683a6f7240 REG_DWORD 0x1
3af548d6-27a9-4fe8-b85a-52b9e9e37d53 REG_DWORD 0x1
3244af7a-f1c3-4b03-911b-100cd1adfb7c REG_DWORD 0x1
15da2ac1-5e5b-41ca-a693-ea7dd6f7a760 REG_DWORD 0x1
dcdb7285-422f-49fd-8b02-7c857f8fbb65 REG_DWORD 0x1
47e7cb44-0cf5-4906-98ef-86ffa3315fd8 REG_DWORD 0x1
a1d1d5c2-78be-44c0-b0eb-2706f1225447 REG_DWORD 0x1
abeac7c6-d82f-40e1-a02e-f58298f511e4 REG_DWORD 0x1
dedea6da-e039-487b-8ec6-2729551f7165 REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastSuccessTime REG_SZ 2017-06-07 06:29:32
LastError REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download
LastSuccessTime REG_SZ 2017-05-30 16:47:53
LastError REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install
LastSuccessTime REG_SZ 2017-05-30 21:00:32
LastError REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x1
OSUpgradeStateTimeStamp REG_SZ 2016-07-07 23:44:46


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x26c
SamplingValue2 REG_DWORD 0x207


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache\3da21691-e39d-4da6-8a4b-b43877bcb1b7
CurrentCacheFile REG_SZ C:\Windows\SoftwareDistribution\EventCache\{E0E12DB8-33F0-4FB3-802F-505BEBB5C291}.bin
FlushCacheFiles REG_MULTI_SZ


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2014-08-19 12:11:54
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0
 
Here ya go! On a side note this seems to be happening alot in my enviroment, would you happen to know a probable cause to this problem?
Click to expand...

Likely the Antivirus software but I can't be sure.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

BrianDrab said:
Here ya go! On a side note this seems to be happening alot in my enviroment, would you happen to know a probable cause to this problem?
Click to expand...

Likely the Antivirus software but I can't be sure.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

Here is the contents of the file you wanted.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-13 09:18:37.015
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\administrator\Desktop\SFCScript.txt [0]


RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.
Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.


Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-06-13 09:18:37.233
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------
 
Yes the prompt is gone and the pending updates are now installed. It looks like i owe you my thanks. Thank you!
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top