soldier9945
New member
- Sep 11, 2017
- 2
Hello,
I'm reaching out to a helping hand, I have about 120 clients that won't install the KB3170455. My client uses a WSUS server and has disapproved the update since 2016 when he didn't find a solution to the problem and saw that there were many clients not installing this one update.
Now, his print server changed and the new driver for a Canon printer (with "follow-me") won't deploy, EXCEPT if KB3170455 is installed. You can manually install the update, it seems to work, you connect the printer from the print server just fine at that point, but after a reboot of the client and a scan of Windows Update, KB3170455 is marked as failed and WU asks for this update to be installed again.
I have followed many leads and tested a bunch of stuff, but none of my tests were successful.
Could someone please point me in a direction I could investigate? I am out of :lightbulb:
I checked the CheckSUR.log but I'm not sure if those corruptions can cause the problem I have...
I'm reaching out to a helping hand, I have about 120 clients that won't install the KB3170455. My client uses a WSUS server and has disapproved the update since 2016 when he didn't find a solution to the problem and saw that there were many clients not installing this one update.
Now, his print server changed and the new driver for a Canon printer (with "follow-me") won't deploy, EXCEPT if KB3170455 is installed. You can manually install the update, it seems to work, you connect the printer from the print server just fine at that point, but after a reboot of the client and a scan of Windows Update, KB3170455 is marked as failed and WU asks for this update to be installed again.
I have followed many leads and tested a bunch of stuff, but none of my tests were successful.
- I tried uninstalling every printer and print driver on my test client
- I tried disabling WU from the WSUS
- Tried installing it manually
- Tried SFC /scannow
- Tried your SFCFix.exe (results below)
- ...
- I'm tired
Could someone please point me in a direction I could investigate? I am out of :lightbulb:
Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-09-12 13:53:44.565
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 4
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-09-12 14:01:11.661
----------------------EOF-----------------------I checked the CheckSUR.log but I'm not sure if those corruptions can cause the problem I have...
Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-09-11 09:01
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Catalog Corrupt 0x80096004 winsxs\Catalogs\699f5031547c609dc1fc54f1b25172c4c1aa5e4ca7350f1f56ae348c7db81cf5.cat wave.super.superprotocol_1aaab1af848ab112_2.0.0.8_d8efad6d2cd9e7ee
(fix) CSI Catalog Corrupt CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Corrupt 0x80096004 winsxs\Catalogs\98bd7d2325d7c1e423b309b75ed2620c72b78636a78b3e5b4dce0f655cee4020.cat wave.wcr10.cryptoruntime_1aaab1af848ab112_1.0.2.12_68ec49aab7426278
(fix) CSI Catalog Corrupt CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Corrupt 0x80096004 winsxs\Catalogs\000a64cf10d76850f858deeaf46aea7438659688e66a7defe0c8e4a3b63c3d40.cat wave.wcr10.cryptoruntime_1aaab1af848ab112_1.0.2.12_b0998081cbbe8b7e
(fix) CSI Catalog Corrupt CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Corrupt 0x80096004 winsxs\Catalogs\686983517465b20f5a836aef0c88f45ff625e5160525bfa899653a467bb2bebf.cat wave.super.superprotocol_1aaab1af848ab112_2.0.0.8_209ce444415610f4
(fix) CSI Catalog Corrupt CSI File Replaced Deleted CatalogThumbprint
Summary:
Seconds executed: 2631
Found 4 errors
Fixed 4 errors
CSI Catalog Corrupt Total count: 4
Fixed: CSI Catalog Corrupt. Total count: 4