[SOLVED] [Win7 x64] SP1 Install failed

bighope · Feb 21, 2019

Hi @all here, again;-)

my Problem:
On an old Laptop Acer Aspire 4820TG without sp1 the SP1 installation ever failed.

I tried SFC -> SFCfix -> Windows6.1-KB947821-v34-x64
but nothing will work.

Here Output of SFCfix Repair Try:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-21 10:31:58.845
Microsoft Windows 7 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bth.inf
CORRUPT: C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bthport.sys

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2019-02-21 10:32:55.457
----------------------EOF-----------------------

Please can you help me? Sorry for my bad english.

greetings from Germany
bighope

Sysnative Windows Update · Feb 22, 2019

Hello!

I will prepare a fix for the corrupt files and get back to you.

bighope · Feb 22, 2019

Great,
thanks a lot. Hope it will help.

Sysnative Windows Update · Feb 22, 2019

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

bighope · Feb 22, 2019

Here it is.
components.7z (7.44MB) - SendSpace.com

Sysnative Windows Update · Feb 22, 2019

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

bighope · Feb 22, 2019

Ok, here we go:

Code:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-22 20:47:41.197
Microsoft Windows 7  - amd64
Using .zip script file at C:\Users\Rosenstiel\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bth.inf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bthport.sys

Successfully copied file C:\Users\Rosenstiel\AppData\Local\niemiro\Archive\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bth.inf to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bth.inf.
Successfully copied file C:\Users\Rosenstiel\AppData\Local\niemiro\Archive\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bthport.sys to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bthport.sys.

Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bth.inf
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bth.inf
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bthport.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.1.7600.17058_none_ce5d0a0ad527589a\bthport.sys
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2019-02-22 20:47:43.459
Script hash: RoV46pNyzNNKuyMayG0ibNjYHb9ZEW6j4EyHN0IECAE=
----------------------EOF-----------------------

bighope · Feb 22, 2019

Sysnative Windows Update · Feb 22, 2019

Good. Please try running SP1 again and if it fails, attach CBS.log.

bighope · Feb 22, 2019

Hi again,
sorry for late answer.
SP1 failed again shown in following Pic.:

Here comes the new CBS File:

Sysnative Windows Update · Feb 23, 2019

Please run the following script through SFCFix and retry SP1.

bighope · Feb 23, 2019

Code:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-23 11:31:05.987
Microsoft Windows 7  - amd64
Using .zip script file at C:\Users\Rosenstiel\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msimsg.dll

Successfully copied file C:\Users\Rosenstiel\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msi.dll to C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msi.dll.
Successfully copied file C:\Users\Rosenstiel\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msimsg.dll to C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msimsg.dll.

Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msimsg.dll
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\msimsg.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2019-02-23 11:31:06.674
Script hash: 6/TzNUiLlQALUrVSouX+iaYKlFV7Je4SH6RglP2KsJU=
----------------------EOF-----------------------

now i try SP1 again. Thanks a lot for your help!

bighope · Feb 23, 2019

Hello again,
unfortunately no success

Should i run sfc again to get a new cbs log file?
Here is a picture:

bighope · Feb 23, 2019

Hi,
i have run the SystemUpdate Readynes Tool Windows6.1-KB947821-v34-x64 and unlike before
there are now errors:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-02-23 13:26

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI F Mark Missing    0x00000002    f!msi.dll    wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5\f!msi.dll: msi.dll

Summary:
Seconds executed: 293
 Found 1 errors
 Fixed 1 errors
  CSI F Mark Missing Total count: 1
  Fixed: CSI F Mark Missing.  Total count: 1

When i downlaod SP1 and try to install it ==> file not found error (0x80070002)
When I run through update Windows Update ==> an Unknown Error (8024200D)

hope new infos may help

Greetings
bighope

Sysnative Windows Update · Feb 23, 2019

The CheckSUR.log is really helpful. Thank you,

Now that you have run it, please attempt SP1 through offline installer and if it fails, attach CBS.log.

bighope · Feb 23, 2019

Unfortunately again without success, attached the desired log file.

Sysnative Windows Update · Feb 23, 2019

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, run SURT, provide CheckSUR and if all errors have been fixed just like in the previous log, you may go ahead with SP1 installation.

bighope · Feb 23, 2019

Code:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-23 19:20:09.679
Microsoft Windows 7  - amd64
Using .zip script file at C:\Users\Rosenstiel\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msimsg.dll

Successfully copied file C:\Users\Rosenstiel\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msi.dll to C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msi.dll.
Successfully copied file C:\Users\Rosenstiel\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msimsg.dll to C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msimsg.dll.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msimsg.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\msimsg.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2019-02-23 19:20:10.334
Script hash: Jp2NeGw4cmIBuuEJOvP1efpwVjEQoVvjGGu2LpxW16c=
----------------------EOF-----------------------

now i make the surt tool.

bighope · Feb 23, 2019

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-02-23 19:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI F Mark Missing    0x00000002    f!msi.dll    amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da\f!msi.dll: msi.dll

Summary:
Seconds executed: 296
 Found 1 errors
 Fixed 1 errors
  CSI F Mark Missing Total count: 1
  Fixed: CSI F Mark Missing.  Total count: 1

Same as bevore i think. Should i still do the update offline again or wait for another action?

Sysnative Windows Update · Feb 23, 2019

This is good. Please attempt SP1 via the offline installer.

[SOLVED] [Win7 x64] SP1 Install failed

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