Win7 fronzen for 15minutes just after restart, no virus, no malware need help to find

psg

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Aug 31, 2015
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Hi
i can't figure what software freeze my windows7 32bit after start.
not every time and usually when pc is switched off for longer time (2-3h) after start i have only about 15sec to click anything (example to click record to etl file) after that 15sec my system is frozen for 15minutes

during that time i can move mouse and i see screen light down after setup time (i set 5min to LCD light calm). I see clock in right lower corner is frozen too. During freeze time hdd stops blink after about 5min.

After this 15min of frozen system auto run all moves and clicks and software lunch which i made in freeze period

I remove avast, and switch OFF in manager bluetooth, finger sensor, dialup modem and hp quick lunch buttons but with those devices ON freeze was also in past.

not every restarts and powerON execute that freeze so when system was OK I made 1:1 system copy on another HDD, and when i have freeze i press long powerON button to execute OFF for pc and then i can powerON my pc from this copy or i can powerON from linux live pen/cd so physical hdd or mainboard damage i think is not possible.

Reinstall windows will help but one of my software or drivers will mess again but as i wrote not every restarts execute tat freeze so I will not be able to find which program messed up, i need to find it before.
I attached etl file what was recorded 4sek before freeze and saved after system back to work after 15min, and two files from FRST scan but I;m sure there is no virus ( i don't play games, don't install stuff)

I made CLEAN Startup but even with only microsoft system drivers "ON" i get freeze after 15sec.
there is no ram timing in bios in my HP dv9690ew laptop so my ram is not overheated.
i made RAM test using memory chceck from windows installer and ram is OK

Please i need help because i think it's driver issue or something. I think even i made clear new installation i will install driver which will freeze but not just right away but after some days so i have to find what is it.
for sfc /scannow i got only two errors and i fixed them using your tool SFCFix.exe (that two errors i had 5day ago and also i fixed them using sfcfix tool)

Code:
AutoAnalysis::
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_a1e9aa37653a7ea4\utc.app.json has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_a25f4c9e7e688992\utc.app.json.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_a1e9aa37653a7ea4\telemetry.ASM-WindowsDefault.json has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_a25f4c9e7e688992\telemetry.ASM-WindowsDefault.json.


i attached scan from FRST for those who want to be sure i don;t have malware and ETL file which i record while system was frozen.
maybe inside that etl file somebody find what which file consume 100% cpu time or something.
Thanks.

ETL file:
Code:
[URL="http://www97.zippyshare.com/d/Knnraz5h/1206936/zamrozenie_ADMIN-KOMPUTER.05-21-2015.21-55-44.zip"]Zippyshare.com - zamrozenie_ADMIN-KOMPUTER.05-21-2015.21-55-44.zip[/URL]
 

Attachments

Remove programs which use:
AQQ (Wapster or AQQ IM)
Avast
CoreTemp

Download and install Microsoft Security Essentials while testing.

I found sptd.sys running in the ETL file:
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

After taking care of all this, if the problem continues, upload another trace.
 
this will not help because during freeze i push powerON to OFF my PC and boot again in Safe Mode. There I disabled all drivers exept two Microsoft drives witch i couldn't disable (so avast, core temp and sptd was disabled too) and after I again reboot to normal mode the same 15min freeze period was still there.
i can make what you propose but this will not help, it's other thing

Is ETL file showed what took 100% cpu time?
 
ETL file didn't give exact causes - but it did give clues.
That's why I started with the AQQ and Avast - they were occupying most of the time that I was able to tell

How did you disable drivers? AFAIK, avast is capable of running in Safe Mode.
 
in safe mode I run msconfig and disabled everything exept two things which couldn't be disabled, then i made restart and again freeze after 10sec was present.
I use same tools for 4 PC, same AQQ, same avast same alkohol with sptd. PC of course are different but not much.
at end of etl file it was after system unfreeze, what was there, which tool start to work ?
 
As it's rather evident that you're not satisfied with what I have to offer - I'd suggest that you repost and see if you can get someone else to help you.
Good luck.
 
i didn't learn how to exam ETL files, could you answer which program was last before freeze and which was first after system unfreeze ?
 

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