Win10 SFC detects problems it can not fix and SFCfix just crashes at reading CBS log

axtrem · Sep 6, 2019

I am having issues with Win10 : I cannot update, admin promotion won't work (I can open an admin cmd or powershell through task manager), search in file explorer doesn't work...
I have tried SFC /scannow many times but it always has "Windows Resource Protection found corrupt files but was unable to fix some of them..."
I tried DISM also, and at boottime too.
So I tried SFCfix.exe (downloaded it two times to ensure it was not corrupt) : it crashes on reading the CBS log.
Please see attached log.
Thank you in advance for your assitance !

Sysnative Windows Update · Sep 6, 2019

Hello and welcome!

Due to the number of corruptions, I have reason to believe that your hard drive might be having issues, please do the following first:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

Download the portable version of GSmartControl and save it on your Desktop;
Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
Please note: If the SMART Status reads: Unsupported, stop and let me know.

axtrem · Sep 6, 2019

Hi,

Thank you for your quick reply.
I lanched gsmartcontrol, and it says 'unsupported' for the SMART status.

Ax

Sysnative Windows Update · Sep 6, 2019

What hardware is installed in the system?

axtrem · Sep 7, 2019

It's an old Dell optiplex 380 (Core 2 Duo E7500)

System is on a Kingston SSD (A400 ) I added about a year ago, data is on another HD.

Three months ago I had an error probably at boot time (black screen with error message, maybe after a reboot following Windows update), Chkdsk ran and found errors.

I reran chkdsk /f more recently, no errors found (I didn't do a chkdsk /r though)

Sysnative Windows Update · Sep 7, 2019

I'm still highly suspicious of drive failure. Please download the following utility: SSD life - solid state drives health and endurance monitoring

axtrem · Sep 11, 2019

Hello,

Here is the screenshot taken from SSDLife

axtrem · Sep 11, 2019

These are the attributes taken from the log file :
ID Flag CV WR TH RAW
01 0032 64 64 00 000000000000
09 0032 64 64 00 00000000056D
0C 0032 64 64 00 000000000579
94 0000 FF FF 00 000000000001
95 0000 FF FF 00 000000000000
A7 0000 64 64 00 000000000000
A8 0012 64 64 00 000000000000
A9 0000 64 64 00 000000000011
AA 0000 64 64 0A 00000000000F
AC 0032 64 64 00 000000000000
AD 0000 64 64 00 000000140052
B5 0032 64 64 00 000000000000
B6 0000 FF FF 00 000000000001
BB 0032 64 64 00 000000000000
C0 0012 64 64 00 000000000092
C2 0022 49 3C 00 00280012001B
C4 0000 64 64 00 000000000001
C7 0032 64 64 00 000000000000
DA 0000 64 64 00 000000000000
E7 0013 64 64 00 000000000062
E9 0013 64 64 00 0000000013D3
F1 0012 64 64 00 000000000F19
F2 0012 64 64 00 0000000009D2
F4 0000 64 64 00 000000000014
F5 0000 64 64 00 000000000052
F6 0000 64 64 00 000000033AC2

Sysnative Windows Update · Sep 11, 2019

What does GSmartControl say about the HDD?

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Win10 SFC detects problems it can not fix and SFCfix just crashes at reading CBS log

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