[SOLVED] Win10 - refuses to update to 22H2

Maxstar · Mar 1, 2023

You've attached the fixlist instead of the fixlog.

dsalch · Mar 1, 2023

Maxstar said:
You've attached the fixlist instead of the fixlog.

lol, sorry!

its still running. running a loooong time

Maxstar · Mar 1, 2023

Hmm, that's not a good sign, usually it runs within a minute to collect all the data from the file system and registry.

If there is no progress, could you please provide the Side By Side hive using the following command in an elevated command prompt.

Code:

REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide" "%userprofile%\Desktop\SBS.hiv"

dsalch · Mar 1, 2023

here it is finished

dsalch · Mar 1, 2023

Noticed something interesting... the profile that it says "ran as" is one that no longer exists.

Fix result of Farbar Recovery Scan Tool (x64) Version: 27-02-2023
Ran by dsalcdsalc (01-03-2023 08:03:55) Run:3
Running from C:\Users\dsalc\Desktop
Loaded Profiles: dsalcdsalc
Boot Mode: Normal

dsalch · Mar 1, 2023

Maxstar said:
Hmm, that's not a good sign, usually it runs within a minute to collect all the data from the file system and registry.

If there is no progress, could you please provide the Side By Side hive using the following command in an elevated command prompt.

Code:

REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide" "%userprofile%\Desktop\SBS.hiv"

here is the hive

Maxstar · Mar 1, 2023

I noticed that too, there is something seriously wrong with the user accounts. Please run the following commands again.

Code:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
reg query "HKEY_USERS" >> "%userprofile%\desktop\ProfileList.txt"

dsalch · Mar 1, 2023

Maxstar · Mar 1, 2023

Let's take a closer look at the accounts, which folders do exist, I assume the first one only?

C:\Users\dsalc
C:\Users\dsalch

I Would suggest to remove the following REG entry if C:\Users\dsalch is missing.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1697430636-4132419337-2029641147-1004
ProfileImagePath REG_EXPAND_SZ C:\Users\dsalch

dsalch · Mar 1, 2023

Maxstar · Mar 1, 2023

Which account is currently active?
C:\Users\dsalc
C:\Users\dsalch

dsalch · Mar 1, 2023

Maxstar said:
Which account is currently active?
C:\Users\dsalc
C:\Users\dsalch

The one with all the user data is dsalc

Dsalch is the one I want to use eventually. But for now it is not useful.

Maxstar · Mar 2, 2023

Hi,

It seems this account has only a different profile name (dsalcdsalc), you can change that through control panel > User accounts > Change username.

Could you please check if the following file exist:C:\Windows\System32\config\userdiff if so, please provide a copy of it.

dsalch · Mar 2, 2023

found it

Maxstar · Mar 2, 2023

This file is corrupt and can't be loaded into the registry, do you have backups of this file?

dsalch · Mar 2, 2023

Perhaps, but I suspect any backups would also be corrupt if this is a source of problems. The problems with update go back over a year but no backups that far.

Maxstar · Mar 2, 2023

This file must be the root cause during the migration process, I will consult some of the Academy Instructors here to see if there is a possibility to rebuild this file with an Hex Editor?

dsalch · Mar 2, 2023

Wow. Ok. Good find!

I assume this file is built over time and specific to a particular system? (And can not then be copied).

Any chance of removing all users and recreating from scratch?

Maxstar · Mar 2, 2023

I compared different userdiff files from VM's and physical systems, and maybe there is an option to rebuild this file.

[SOLVED] Win10 - refuses to update to 22H2

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