[SOLVED] Win10 22H2 failure to install both KB5031356 & KB5031445

LambLord

LambLord

Member
Joined
Apr 11, 2022
Posts
44
I'm on Windows 10 22H2, with two different updates failing to install. I had issues with KB5031356 which was released first, but paused updates for a week after seeing a lot of people struggling to install this one thinking they might patch it. Now they've added a preview update, KB5031445, which is supposed to be a resolution to the failure to install the first one (according to this page) but neither of them work.

Have done sfc scan (no integrity violations), dism cleanup (the restore operation complete successfully), Win10 update troubleshooter (says it fixed it and to try again on restart), reinstalled Microsoft Edge (after seeing that work for a few people), and manually installing both updates from Windows catalog. None of these worked, results are still as follows:

KB5031356 installs up to 100, then: "There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f081f)"

KB5031445 installs to 100, then installs from 0 to 100 yet again, then updates section shows as "all up to date" but on instructing it to check for new updates again, it confirms update failed with error code 0x800f081f saying "we couldn't install this update but you can try again."

Followed the posting instructions and files attached. Any help much appreciated.
 

Attachments

Sorry you had to wait so long. Looking over your logs now, may take me a while, will get back to you ASAP.
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download SFCFix.exe and save it to your desktop.
  • Download the attachment SFCFix.zip and also save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.

Next ...

  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

Hi,

sorry I didn't see this until today. Here you go:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-11-01 04:59:57.341
Microsoft Windows 10 Build 19045 - amd64
Using .zip script file at C:\Users\briar\Desktop\SFCFix.zip [0]



PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\Manifests

Successfully copied file C:\Users\briar\AppData\Local\niemiro\Archive\amd64_windows-defender-offline-amcore_31bf3856ad364e35_10.0.19041.1741_none_b9343748fe38ea1d.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_windows-defender-offline-amcore_31bf3856ad364e35_10.0.19041.1741_none_b9343748fe38ea1d.manifest.

Successfully restored ownership for C:\WINDOWS\WinSxS\Manifests
Successfully restored permissions on C:\WINDOWS\WinSxS\Manifests
PowerCopy:: directive completed successfully.




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_windows-defender-offline-amcore_31bf3856ad364e35_10.0.19041.1741_none_b9343748fe38ea1d.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windows-def..-deployment_31bf3856ad364e35_10.0.19041.1741_e4c8e38c124b5121.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_windows-defender-offline-amcore_31bf3856ad364e35_10.0.19041.1741_none_b9343748fe38ea1d.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windows-def..-deployment_31bf3856ad364e35_10.0.19041.1741_e4c8e38c124b5121.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e\v!10.0.19041.1741.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_windows-defender-offline-amcore_31bf3856ad364e35_10.0.19041.1741_none_b9343748fe38ea1d.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windows-def..-deployment_31bf3856ad364e35_10.0.19041.1741_e4c8e38c124b5121.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800).
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e\v!10.0.19041.1741.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3516 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2023-11-01 05:00:06.919
Script hash: RAfV4idpCqsZCC7y6fF6jQgMvxjApFy+ahaa7j2ylDc=
----------------------EOF-----------------------
Click to expand...
 

Attachments

Sorry for the slow response, I didn't get an e-mail notification that you'd replied.

Just so you know ..... if at any time I don't reply to one of your posts within 48 hours, please send me a PM because it will mean that I haven't been notified that you've replied. If ever I am not going to be able to reply to you within that time bracket for any other reason, then I will usually notify you in advance.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.

Next ...

  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

Yeah I'm not getting any notifications right now at all, have to keep manually checking this thread. I'll remember to DM you if needed, thanks.

Here you go:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-11-02 02:54:34.442
Microsoft Windows 10 Build 19045 - amd64
Using .zip script file at C:\Users\briar\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\Manifests

Successfully copied file C:\Users\briar\AppData\Local\niemiro\Archive\amd64_windows-defender-core-group-deployment_31bf3856ad364e35_10.0.19041.1741_none_e4c8e38c124b5121.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_windows-defender-core-group-deployment_31bf3856ad364e35_10.0.19041.1741_none_e4c8e38c124b5121.manifest.

Successfully restored ownership for C:\WINDOWS\WinSxS\Manifests
Successfully restored permissions on C:\WINDOWS\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2023-11-02 02:54:43.612
Script hash: BBS0ISakgVYMouEqN7ZPROKIz2IeyHf4ucIaAXAYkwI=
----------------------EOF-----------------------
Click to expand...
 

Attachments

Yes, I'm having to check manually as well, since once again I didn't receive notification of your reply.

Latest CBS.log looks good, please try updating Windows again.

If successful please let me know.

If not, please post the CBS.log created after your update attempt.
 
Nada. Unpaused updates, it started auto-downloading KB5031356 and also still showed KB5031445 available as optional again. I selected to download the second one too, it moved to that update being downloaded only, followed by the exact same results/error messages as I started with.

Out of curiosity, I've got a couple other Win10 computers I do IT for at home, I've managed to install KB5031445 successfully on two of those, but they never showed KB5031356 as an option and seemed to bypass the first one entirely, so I'm wondering if the issues might be related to trying to install both of these instead of just the later update (which was supposed to be a bundled resolution to issues with the first)? Just a thought.

CBS attached.





 

Attachments

So far, your problems appear to be due to missing/corrupt files and/or registry settings. Unfortunately Windows has a habit of only partially flagging the ones that are problematic, so as you fix one it then reveals another.

Such is the case here. The first one's we fixed caused the second to be flagged, and now we're seeing a third different set. All so far appear to be related to Windows Defender, so presumably it's a definition update that's causing problems.

Got to go out for an hour or so now, but will post a fix for the latest flagged entries when I get back.
 
Ah, right. Wasn't sure if it was relevant or not.

No prob, I'll around for a while yet today.
 
Please can you do the following for me ...

  • Click on the Search button and type Cmd
  • From the search results choose Command Prompt then Run as Administrator
  • When prompted by UAC allow the prompt.
  • When the Command Prompt Window opens, copy and paste the following command into it, then press Enter
wusa /uninstall /KB:5031445
Click to expand...
  • Let me know if it says it was successful or if there are any errors.
 
Yes, I thought it would.

OK, in that case, please do the following ...

  • Click Search and type CMD
  • Right click the CMD App from the search results and select Run as Administrator
  • With the App open ...
    • Copy/Paste the following Command into it ...
    • reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
      • This loads your COMPONENT hive.
    • You can now close the Command window.
  • Next ...
  • Download Farbar Recovery Scan Tool and save it to your Desktop
    • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST
  • Right-click on FRST64.exe and choose Run as administrator
    • Copy and paste ... KB5031445 ... into the Search box.
    • Click the Search Registry button.
    • When the scan is complete ...
      • A log will open on your Desktop ... SearchReg.txt
    • Attach the file ... SearchReg.txt ... to your next reply.
  • You may close any remaining open windows now.
 
OK, that's not what I expected to see.

So, please do the following ...

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.

Next ...

  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

There you go:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-11-03 04:02:07.858
Microsoft Windows 10 Build 19045 - amd64
Using .zip script file at C:\Users\briar\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\Manifests

Successfully copied file C:\Users\briar\AppData\Local\niemiro\Archive\Manifests\amd64_security-malware-windows-defender_31bf3856ad364e35_10.0.19041.1_none_0dadbe4df78c9f40.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_security-malware-windows-defender_31bf3856ad364e35_10.0.19041.1_none_0dadbe4df78c9f40.manifest.
Successfully copied file C:\Users\briar\AppData\Local\niemiro\Archive\Manifests\amd64_windows-defender-service-mpsvcetw_31bf3856ad364e35_10.0.19041.1_none_1b585d70ebfececf.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_windows-defender-service-mpsvcetw_31bf3856ad364e35_10.0.19041.1_none_1b585d70ebfececf.manifest.

Successfully restored ownership for C:\WINDOWS\WinSxS\Manifests
Successfully restored permissions on C:\WINDOWS\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2023-11-03 04:02:22.564
Script hash: gve0wX+cQmiYfOEOZz1J31q2D+ZVX/pmUyOotYa183o=
----------------------EOF-----------------------
Click to expand...
 

Attachments

OK, latest log looks clear, so please try updating again.

If possible don't try installing update KB5031445, let's just keep it to KB5031356 for the time being.

If successful please let me know.

If not, please post me your latest CBS.log
 
Allowed it to only try KB5031356, same error result as last time:
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f081f)
Click to expand...
CBS attached.
 

Attachments

Latest logs flagged the same items that we "fixed" in post #15, which means that it most likely wasn't just the manifest files, but their accompanying registry entries that may need attention.

So to check if this is the case, can you please post me a copy of your COMPONENTS hive ....


  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • The file will likely be too large to upload here, if so please upload to a file sharing service.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file
 
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