B Ballacks Member Joined Jan 27, 2019 Posts 7 Jan 27, 2019 #1 Greetings, just like many other windows users, I have been having trouble with this particular update for the last couple of months. I've tried everything posted in other threads and pretty much everywhere else on the internet, without any success. Here is the link to my CBS.log, any help would be much appreciated! CBS_copy.zip - Google Drive
Greetings, just like many other windows users, I have been having trouble with this particular update for the last couple of months. I've tried everything posted in other threads and pretty much everywhere else on the internet, without any success. Here is the link to my CBS.log, any help would be much appreciated! CBS_copy.zip - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 28, 2019 #2 Hello and welcome! Please run System Update Readiness Tool (SURT) and attach CheckSUR.log when the tool has finished running. Windows Update Forum Posting Instructions
Hello and welcome! Please run System Update Readiness Tool (SURT) and attach CheckSUR.log when the tool has finished running. Windows Update Forum Posting Instructions
B Ballacks Member Joined Jan 27, 2019 Posts 7 Jan 29, 2019 #3 Hello! Thank you for writing to me, here is the file: CheckSUR.log - Google Drive (and the SFCFix log for good measure) SFCFix (2019-01-29 13'32'05.083).log - Google Drive
Hello! Thank you for writing to me, here is the file: CheckSUR.log - Google Drive (and the SFCFix log for good measure) SFCFix (2019-01-29 13'32'05.083).log - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 29, 2019 #4 Thanks. This will be a multistep process. SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put Code: tags around the log to break up the text. Dropbox - SFCFix.zip Afterwards, run SURT again and attach CheckSUR.log.
Thanks. This will be a multistep process. SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put Code: tags around the log to break up the text. Dropbox - SFCFix.zip Afterwards, run SURT again and attach CheckSUR.log.
B Ballacks Member Joined Jan 27, 2019 Posts 7 Jan 29, 2019 #5 Hi again, here are the two files, apologies for uploading the SFCFix instead of pasting it, but it's quite large. SFCFix.txt - Google Drive CheckSUR.log - Google Drive Thank you again!
Hi again, here are the two files, apologies for uploading the SFCFix instead of pasting it, but it's quite large. SFCFix.txt - Google Drive CheckSUR.log - Google Drive Thank you again!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 29, 2019 #6 SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text. Dropbox - SFCFix.zip Afterwards, run SURT again and attach CheckSUR.log.
SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text. Dropbox - SFCFix.zip Afterwards, run SURT again and attach CheckSUR.log.
B Ballacks Member Joined Jan 27, 2019 Posts 7 Jan 30, 2019 #7 Here you go! CheckSUR.log - Google Drive SFCFix.txt - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 30, 2019 #8 FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB3100773 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB3100773 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
B Ballacks Member Joined Jan 27, 2019 Posts 7 Feb 1, 2019 #9 Here's the new file! By the way, the Windows Features dialog failed to populate. SearchReg.txt - Google Drive
Here's the new file! By the way, the Windows Features dialog failed to populate. SearchReg.txt - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #10 Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. 6. Try updates and if any fail, attach CBS.log. Attachments Fixlist.txt 59.1 KB · Views: 2
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. 6. Try updates and if any fail, attach CBS.log.
B Ballacks Member Joined Jan 27, 2019 Posts 7 Feb 11, 2019 #11 Hi, my apologies for the delay. The update failed again, I'm attaching the logs! Attachments CheckSUR.log 1.9 KB · Views: 1 Fixlog.txt 121.7 KB · Views: 0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 11, 2019 #12 Please attach CBS.log after the failure so I can inspect it.
B Ballacks Member Joined Jan 27, 2019 Posts 7 Feb 13, 2019 #13 My apologies, here's the CBS.log file. Attachments CBS.log 884.3 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 13, 2019 #14 Hi! The log was cut off. Please export your whole CBS folder.