Hello and welcome!
FRST Registry Search
1.
Click your
Start button and type in
cmd. Press
Enter.
2. Copy paste the following into the
Command Prompt:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
3. Please download
Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
4. Run
FRST64 by
Right-Clicking on the file and choosing
Run as administrator.
5. Copy and paste
KB4499164 into the Search box and click the
Search Registry button.
6. When the scan is complete a notepad window will open with the results.
Please attach this to your next reply. It is saved on your desktop named
SearchReg.txt.