You folks do fantastic work i have been soaking up troubleshooting solutions from here for years.
I've been having reoccurring issues with 4 failed updates:
KB3057154
KB3060716
KB3061518
KB3071756
Applied:
- SFC /scannow - CBS pkg Corruption
- Sys Readiness tool (KB947821), installing the updates manually via MS download directly.
- SFCfix tool
Please note i have an Intel i7 Processor (noted many AMD64 references in pkg corruption)
Signed,
Sincerely Grateful
Can't seem to upload files to you so, please see CheckSur.log & SFCFix.log below:
===========================
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-22 09:59:29.135
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Manifest damage on component "amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18803_none_cf98162f99a0f024". See CBS logfile for more details.
My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.
SFCFix - Fix Time
WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.
Follow the instructions below to download and execute a SFCFix fix, and provide the log.
Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;
Hi Aura, Thanks so much for your swift assistance! Your SFCfix script looks like it ran clean.
Here are the contents as requested:
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-29 07:45:39.932
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_e9d4c7b1836a1612
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_e98608b26a213698
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_58c37611c5704035
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17514_none_c64bcd78edeebc0a
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-wmi-core-providerhost_31bf3856ad364e35_6.1.7601.17514_none_6e88c3faa2049408
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-usbcamd_31bf3856ad364e35_6.1.7601.17514_none_fdae66ff8eda989e
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-sxs_31bf3856ad364e35_6.1.7601.17514_none_0c72a18b6e43457b
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_45f363353bc78748
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_45a4a436227ea7ce
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.1.7601.17514_none_609ebaed9a394a1c
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b4e211957dcdb16b
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-directshow-vfw-capture_31bf3856ad364e35_6.1.7601.17514_none_34a42c333d8f8d28
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22298_none_6a823eaa22444bc6
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\msvcm90.dll to C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\msvcm90.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_e9d4c7b1836a1612\shdocvw.dll to C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_e9d4c7b1836a1612\shdocvw.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_e98608b26a213698\shdocvw.dll to C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_e98608b26a213698\shdocvw.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_58c37611c5704035\license.rtf to C:\Windows\winsxs\x86_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_58c37611c5704035\license.rtf.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\Manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.23002_none_998583b5ac6c338d.manifest to C:\Windows\winsxs\Manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.23002_none_998583b5ac6c338d.manifest.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\Manifests\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.18798_none_44aa5166c7aa730c.manifest to C:\Windows\winsxs\Manifests\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.18798_none_44aa5166c7aa730c.manifest.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17514_none_c64bcd78edeebc0a\wow64win.dll to C:\Windows\winsxs\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17514_none_c64bcd78edeebc0a\wow64win.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-wmi-core-providerhost_31bf3856ad364e35_6.1.7601.17514_none_6e88c3faa2049408\wmidcprv.dll to C:\Windows\winsxs\amd64_microsoft-windows-wmi-core-providerhost_31bf3856ad364e35_6.1.7601.17514_none_6e88c3faa2049408\wmidcprv.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-usbcamd_31bf3856ad364e35_6.1.7601.17514_none_fdae66ff8eda989e\usbcamd2.sys to C:\Windows\winsxs\amd64_microsoft-windows-usbcamd_31bf3856ad364e35_6.1.7601.17514_none_fdae66ff8eda989e\usbcamd2.sys.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-sxs_31bf3856ad364e35_6.1.7601.17514_none_0c72a18b6e43457b\sxsmigplugin.dll to C:\Windows\winsxs\amd64_microsoft-windows-sxs_31bf3856ad364e35_6.1.7601.17514_none_0c72a18b6e43457b\sxsmigplugin.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_45f363353bc78748\shdocvw.dll to C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_45f363353bc78748\shdocvw.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_45a4a436227ea7ce\shdocvw.dll to C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_45a4a436227ea7ce\shdocvw.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.1.7601.17514_none_609ebaed9a394a1c\sxsmigplugin.dll to C:\Windows\winsxs\amd64_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.1.7601.17514_none_609ebaed9a394a1c\sxsmigplugin.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b4e211957dcdb16b\license.rtf to C:\Windows\winsxs\amd64_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b4e211957dcdb16b\license.rtf.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-directshow-vfw-capture_31bf3856ad364e35_6.1.7601.17514_none_34a42c333d8f8d28\vfwwdm32.dll to C:\Windows\winsxs\amd64_microsoft-windows-directshow-vfw-capture_31bf3856ad364e35_6.1.7601.17514_none_34a42c333d8f8d28\vfwwdm32.dll.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22298_none_6a823eaa22444bc6\acspecfc.dll to C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22298_none_6a823eaa22444bc6\acspecfc.dll.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_e9d4c7b1836a1612
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_e9d4c7b1836a1612
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_e98608b26a213698
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_e98608b26a213698
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_58c37611c5704035
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_58c37611c5704035
Successfully restored ownership for C:\Windows\winsxs\Manifests
Successfully restored permissions on C:\Windows\winsxs\Manifests
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17514_none_c64bcd78edeebc0a
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17514_none_c64bcd78edeebc0a
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-wmi-core-providerhost_31bf3856ad364e35_6.1.7601.17514_none_6e88c3faa2049408
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-wmi-core-providerhost_31bf3856ad364e35_6.1.7601.17514_none_6e88c3faa2049408
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-usbcamd_31bf3856ad364e35_6.1.7601.17514_none_fdae66ff8eda989e
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-usbcamd_31bf3856ad364e35_6.1.7601.17514_none_fdae66ff8eda989e
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-sxs_31bf3856ad364e35_6.1.7601.17514_none_0c72a18b6e43457b
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-sxs_31bf3856ad364e35_6.1.7601.17514_none_0c72a18b6e43457b
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_45f363353bc78748
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.22269_none_45f363353bc78748
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_45a4a436227ea7ce
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.1.7601.18103_none_45a4a436227ea7ce
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.1.7601.17514_none_609ebaed9a394a1c
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.1.7601.17514_none_609ebaed9a394a1c
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b4e211957dcdb16b
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-l..terprisee.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b4e211957dcdb16b
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-directshow-vfw-capture_31bf3856ad364e35_6.1.7601.17514_none_34a42c333d8f8d28
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-directshow-vfw-capture_31bf3856ad364e35_6.1.7601.17514_none_34a42c333d8f8d28
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22298_none_6a823eaa22444bc6
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22298_none_6a823eaa22444bc6
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 18 datablocks.
Finish time: 2015-08-29 07:47:00.257
Script hash: 39xTu3l9krUr1D3z52blL1kk/Kmsarw0hHq8LCEkg8s=
----------------------EOF-----------------------
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
SFC returned that message because one manifest cannot be fixed. However, I don't think this one will cause a lot of issue since it comes from a known "buggy" update. Let's check with SURT once more if there's not anything else, then we'll try to install the updates again.
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
Download the right version of SURT for your system;
Your version of Windows is:
Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.
Follow the instructions below to download and execute a SFCFix fix, and provide the log.
Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-29 15:35:12.587
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_01c6b44660ce74c3
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_01c6b44660ce74c3\mfc90ita.dll to C:\Windows\winsxs\amd64_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_01c6b44660ce74c3\mfc90ita.dll.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_01c6b44660ce74c3
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_01c6b44660ce74c3
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 19 datablocks.
Finish time: 2015-08-29 15:35:13.345
Script hash: hR0dzb/pHM8WbgkjyAqyZOtLYqTjVMfPNdV7ClYY3wo=
----------------------EOF-----------------------
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
Alright :) Try to install the Windows Update again. If they fail, tell me the error code you're getting and upload the two files below for me to review.