Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 9, 2019 #61 PeterJ said: Please do following: FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4486563 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now. Click to expand... Search result with this manual: Code: Farbar Recovery Scan Tool (x64) Version: 09.03.2019 Ran by Administrator (09-03-2019 15:50:29) Running from C:\FRST64 Boot Mode: Normal ================== Search Registry: "KB4486563" =========== ====== End of Search ======
PeterJ said: Please do following: FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4486563 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now. Click to expand... Search result with this manual: Code: Farbar Recovery Scan Tool (x64) Version: 09.03.2019 Ran by Administrator (09-03-2019 15:50:29) Running from C:\FRST64 Boot Mode: Normal ================== Search Registry: "KB4486563" =========== ====== End of Search ======
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 9, 2019 #62 Your screenshot shows that the size of KB4486563 is 31KB. That can't be right, it should be approx 240MB. Click on the Start button and typ in the searchbox CMD. If CMD is listed above, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: dir c:\Windows\SoftwareDistribution\Download > "%userprofile%\Desktop\SDD.txt" This will create a file, SDD.txt on your Desktop. Please attach this file to your next post.
Your screenshot shows that the size of KB4486563 is 31KB. That can't be right, it should be approx 240MB. Click on the Start button and typ in the searchbox CMD. If CMD is listed above, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: dir c:\Windows\SoftwareDistribution\Download > "%userprofile%\Desktop\SDD.txt" This will create a file, SDD.txt on your Desktop. Please attach this file to your next post.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 9, 2019 #63 PeterJ said: Please attach this file to your next post. Click to expand... Attachments SDD.txt 2.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 9, 2019 #64 Click on the Start button and typ in the searchbox CMD. If CMD is listed above, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: dir c:\Windows\SoftwareDistribution\Download\install > "%userprofile%\Desktop\SDDI.txt" This will create a file, SDDI.txt on your Desktop. Please attach this file to your next post.
Click on the Start button and typ in the searchbox CMD. If CMD is listed above, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: dir c:\Windows\SoftwareDistribution\Download\install > "%userprofile%\Desktop\SDDI.txt" This will create a file, SDDI.txt on your Desktop. Please attach this file to your next post.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 9, 2019 #65 PeterJ said: Please attach this file to your next post. Click to expand... Attachments SDDI.txt 384 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 9, 2019 #66 Attach the file C:\Windows\SoftwareDistribution\ReportingEvents.log to your next post.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 9, 2019 #67 PeterJ said: Attach the file ... Click to expand... Attachments ReportingEvents.log 681.3 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 9, 2019 #68 Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: fsutil resource setautoreset true %systemdrive%\ When the command is completed, take a screenshot of the command prompt window and paste it into your next reply. Then reboot the machine, check Windows Update and report the result.
Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: fsutil resource setautoreset true %systemdrive%\ When the command is completed, take a screenshot of the command prompt window and paste it into your next reply. Then reboot the machine, check Windows Update and report the result.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 10, 2019 #69 PeterJ said: When the command is completed, take a screenshot of the command prompt window and paste it into your next reply. Click to expand... Code: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>fsutil resource setautoreset true %systemdrive%\ The operation completed successfully. C:\Users\Administrator>
PeterJ said: When the command is completed, take a screenshot of the command prompt window and paste it into your next reply. Click to expand... Code: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>fsutil resource setautoreset true %systemdrive%\ The operation completed successfully. C:\Users\Administrator>
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 10, 2019 #70 PeterJ said: Then reboot the machine, check Windows Update and report the result. Click to expand... Again I did not install it. Install?
PeterJ said: Then reboot the machine, check Windows Update and report the result. Click to expand... Again I did not install it. Install?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 10, 2019 #71 Yes. Report the result.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 10, 2019 #72 Installed but after successfully installation I run this command: Code: wusa /uninstall /KB:4486563 Result not found and KB4486563 received again.
Installed but after successfully installation I run this command: Code: wusa /uninstall /KB:4486563 Result not found and KB4486563 received again.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 11, 2019 #73 Start the System Update Readiness Tool (SURT) again. On completion, run the command sfc /scannow in an elevated Command Prompt again. On completion, zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
Start the System Update Readiness Tool (SURT) again. On completion, run the command sfc /scannow in an elevated Command Prompt again. On completion, zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 12, 2019 #74 PeterJ said: Start the System Update Readiness Tool (SURT) again. Click to expand... Installation complete. PeterJ said: On completion, run the command sfc /scannow in an elevated Command Prompt again. Click to expand... Code: Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. PeterJ said: On completion, zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Click to expand... Download Page Link: CBS.zip (65.37MB) - SendSpace.com
PeterJ said: Start the System Update Readiness Tool (SURT) again. Click to expand... Installation complete. PeterJ said: On completion, run the command sfc /scannow in an elevated Command Prompt again. Click to expand... Code: Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. PeterJ said: On completion, zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Click to expand... Download Page Link: CBS.zip (65.37MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 12, 2019 #75 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Attachments fixlist.txt 199.8 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 13, 2019 #76 PeterJ said: On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Click to expand... Attachments CheckSUR.log 40.8 KB · Views: 3
PeterJ said: On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Click to expand...
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 13, 2019 #77 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Attachments fixlist.txt 14.2 KB · Views: 3
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 13, 2019 #78 PeterJ said: Step 1: ... Post the logfile Fixlog.txt as attachment in your next reply. Click to expand... Fixlog.txt PeterJ said: Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Click to expand... CheckSUR.log Attachments Fixlog.txt 15.4 KB · Views: 2 CheckSUR.log 394 bytes · Views: 3
PeterJ said: Step 1: ... Post the logfile Fixlog.txt as attachment in your next reply. Click to expand... Fixlog.txt PeterJ said: Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Click to expand... CheckSUR.log
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 13, 2019 #79 Run sfc /scannow again and attach the zipped cbs.log to your next reply.
Qartvela Well-known member Joined Jan 26, 2019 Posts 86 Mar 13, 2019 #80 Code: C:\Users\Administrator>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. Attachments CBS.zip 269.9 KB · Views: 1
Code: C:\Users\Administrator>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations.