[SOLVED] WHEA_UNCORRECTABLE_ERROR - Hellllp! FIX: I changed my faulty m.2 SSD with a new one (also a new gpu).

WellYes · Jan 14, 2023

My Mobo has two m.2 slots. My m.2 has always been in the top one. I just moved it to the bottom one and retested. BSOD. Same bug check code.

Based on this, is it the m.2 drive itself after all or possibly the mobo?

I also did doublecheck my paging file settings as @ubuysa mentioned (so maybe i could get dump files generated). its set to automatically manage it (attached)

xilolee · Jan 14, 2023

Did you check the availability of new firmware for your Sabrent Rocket NVMe 4.0 SSD?

WellYes · Jan 14, 2023

@xilolee - yeah I updated to the latest firmware using sabrents software.

xilolee · Jan 14, 2023

A guy using destiny 2 (here) says:

Read More:

Hence the culprit seems the game itself.
Did you try if other BSODs happen with other games?

Another guy (here and here) says he "solved" the problem uninstalling Opera GX (and he says chromium based browser will cause the same problem).
Therefore you could try to uninstall chrome and test.

I found again the same guy (in another reddit thread) and he said he disabled "Intel Turbo Boost Technology".
Given that you are using an amd CPU, the option will differ in your bios settings.
Maybe it could be called precision boost 2.
I'm going to check your MB manual.

In my searches, I found at least one other guy with the same game and the same bugcheck...

WellYes · Jan 14, 2023

@xilolee - it happens with multiple games. Destiny 2, NBA 2k23, and RuneScape all for example.

xilolee · Jan 14, 2023

I was editing my post: re-read it.

In short:
1) try to uninstall chrome (and chromium based browsers).
2) try to disable precision boost overdrive in bios settings.
3) try to turn off Global C state control and CPPC in BIOS settings.
4) set the RAM to run at 3200MHz.
5) install the newest chipset drivers: 4.11.15.342, 21 november 2022

WellYes · Jan 14, 2023

When I am at home again I will look for that setting in my BIOS and see if it is enabled.

I can certainly uninstall chrome and retest too but I have always used chrome.

WellYes · Jan 14, 2023

I was just able to use a friend's m.2 which had windows and destiny 2 on it (since that is the game I have always recreated the bsod with). No bsod.

This all makes me want to think my m.2 is bad. The only thing not making sense to me is why my friends GPU worked with my m.2?

xilolee · Jan 15, 2023

Did you try also the steps in my previous post?
You can also give a try to hdsentinel free to test your sdd.

WellYes · Jan 15, 2023

@xilolee - I tested 2, 3, and 4 individually of each other. If i need to test them all together, please let me know.

1) try to uninstall chrome (and chromium based browsers). - uninstalled chrome, only have pre-installed edge.
2) try to disable precision boost overdrive in bios settings. - changed from Auto to Disabled, still BSOD
3) try to turn off Global C state control and CPPC in BIOS settings. - changed from Auto to Disabled, still BSOD
4) set the RAM to run at 3200MHz. - Changed from Auto to 3200mhz still BSOD
5) install the newest chipset drivers: 4.11.15.342, 21 november 2022 - already had the latest chipset driver as this was something i updated while troubleshooting as well, still BSOD

I can certainly give hdsentinel a try.

WellYes · Jan 15, 2023

HD sentinel appears good:

xilolee · Jan 16, 2023

Yes, keep them disabled.
If the bsod still appears, you could try to change your SSD.
Then, if even this won't work: the mb, the cpu or the psu remain as possible culprits.

WellYes · Jan 16, 2023

I'll try to disable all those things together.

Are there ways to rule out the CPU, MB, and PSU?

axe0 · Jan 16, 2023

CPU and PSU are easiest to rule out by replacing them with known good ones. Motherboard not so much.

WellYes · Jan 19, 2023

Got a new M.2 installed. No BSODs since.

What I'm not understanding though is why. I ran chkdsk and multiple other software checks (Sabrent, Seagate, HDSentinnel) on my previous M.2 and never found errors. Any thoughts on this?

xilolee · Jan 19, 2023

Did you mount that SSD since you build your PC?
Or since some days/weeks?

WellYes · Jan 19, 2023

xilolee said:
Did you mount that SSD since you build your PC?
Or since some days/weeks?

The previous M.2 was in there since I first build it in 2019

xilolee · Jan 19, 2023

Did you also buy and apply its heat sink?
It seems a heat problem...

WellYes · Jan 19, 2023

My Mobo has built in heat sinks. When I checked temps of the previous M.2 the highest was 51 degrees. Shouldn't that be fine?

xilolee · Jan 19, 2023

Yep, but it still seems a heat problem to me.

I found an interesting review about your SSD: Here's why you should NOT buy a Sabrent Rocket SSD
It seems you were lucky to have it running for three years and a bit!

[SOLVED] WHEA_UNCORRECTABLE_ERROR - Hellllp! FIX: I changed my faulty m.2 SSD with a new one (also a new gpu).

Active member

Attachments

Moderator

Active member

Moderator

Active member

Moderator

Active member

Active member

Moderator

Active member

Active member

Attachments

Moderator

Active member

Administrator, BSOD Academy Instructor, Security Analyst

Active member

Moderator

Active member

Moderator

Active member

Moderator

Administrator,
BSOD Academy Instructor,
Security Analyst