WHEA/kernal 41 bsod windows 10

shardiklight · Jul 28, 2023

Windows 10 pro
x64
amd ryzen 5 7600 cpu
msi 650 edge wifi mobo
gigabyte 4070 12gb gpu
thermaltake GF1 850w

HI, I built this computer a week ago, and I've been having regular crashes, on desktop, in use, and on the log in screen, they happen anywhere from 10 minutes to 6 hours after turning on. I've tried reinstalling all drivers, re-seating cpu, heatsink, and ram. I am on optimized defaults in bios, no xmp or overclocking. Any help would be very appreciated. event viewer shows mainly WHEA log error and event 41 kernal power.

shardiklight · Jul 28, 2023

file log

ubuysa · Jul 29, 2023

There are no dumps and no indications in the System log that it's been BSODing. It's just crashing and that's often a good indication of a hardware problem. In addition, you System log contains a fair few of these errors...

Code:

Event[20]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-07-28T20:48:07.7110000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: WHEA Error Event Logs
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-3CUV7PU
  Description: 
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Sadly, that doesn't tell you what hardware but since it's not been caught as a machine check exception and 0x124 BSOD it's probably something fundamental. You haven't been very descriptive with your parts list, are you certain that they are all compatible with one another? Is the CP and RAM on the QVL list for the motherboard for example?

shardiklight · Jul 29, 2023

Apologies, I had to rewrite my post due to a crash and must have missed some info. the ram is T-Force 32GB ddr5 6000mhz cl38. Every part showed support via pcpartpicker, and I installed the ram into the slots labeled "first" on the MOBO. As for CP if that is CPU it is also on the QVL list.

Thank you for the response.

ubuysa · Jul 29, 2023

I'm going to ask for this to be moved to the hardware forum. I think you'll get better help there.

shardiklight · Jul 30, 2023

Hi still having this issue, memtest shows nothing, removed GPU and still happening. Considering rma ony cpu because switching to integrated has increased how often it bsods

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WHEA/kernal 41 bsod windows 10

shardiklight

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ubuysa

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shardiklight

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ubuysa

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WHEA/kernal 41 bsod windows 10

shardiklight

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shardiklight

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ubuysa

Sysnative Staff BSOD Kernel Dump Senior AnalystContributor

shardiklight

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ubuysa

Sysnative Staff BSOD Kernel Dump Senior AnalystContributor

shardiklight

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Sysnative Staff
BSOD Kernel Dump Senior Analyst
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