[W7 SP1 x64] HP recovery system left corrupted .Dlls

C

Chambs

Member
Joined
Apr 4, 2019
Posts
24
Hey there
After using "HP recovery" to basically factory reset my Notebook, i have several corrupted .dlls that SFCFix can't repair, help would be appreciated.

SFCFix.txt:
------------------
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-04 16:52:35.007
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component NetFx-MSCOREE_DLL and file mscoree.dll. File is reported as corrupt by SFC.
CORRUPT: mscoree.dll of component NetFx-MSCOREE_DLL.


CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-timezone-l1-1-0.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-file-l2-1-0.dll


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 6
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-04-04 16:56:36.603
----------------------EOF-----------------------
 
Hello and welcome!

Due to the precise nature of your corruption, you will receive help from a user named Oh My!. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Greetings Chambs and
welcome.gif
to Sysnative's Windows Update Forum.

My name is Oh My! and I am here to help you! Feel free to call me Gary if you wish. If you would allow me to call you by your first name I would prefer to do that.

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and let me know.

Thank you for your patience thus far.

Please do this.

===================================================

SFCFix Script

--------------------
  • If necessary, download SFCFix.exe by niemiro and save it to your Desktop
  • Download the attached file to your Desktop leaving the default name
  • Close any open programs or windows
  • Drag the SFCFix.zip file over the SFCFix.exe icon and release it to run the fix
  • Once processed a SFCFix.txt document will open on your Desktop, with a copy placed on your Desktop as well
  • Copy and paste the contents of the SFCFix.txt report in your reply
===================================================

System Update Readiness Tool for Windows Updates 7/Vista

--------------------
  • Download System Update Readiness Tool and save it to your desktop
  • Double click the icon to launch the program
  • If you are asked for permission to install software click Yes
  • This process may take a long time and appear as if it is stalled. If the cursor is still blinking inside the window the program is working
  • Once completed click Close
  • Using Windows Explorer navigate to C:\Windows\Logs\CBS\CheckSUR.log and attach the report to your reply or upload to Sendspace or the file hosting site of your choice it if it is too large
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • SFCFix.txt
  • CheckSUR log
 

Attachments

Thank you for taking your time to help me,

SFCFix.txt:
----------------

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-07 18:35:01.198
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Roberto\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-file-l2-1-0.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-timezone-l1-1-0.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll

Successfully copied file C:\Users\Roberto\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-file-l2-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-file-l2-1-0.dll.
Successfully copied file C:\Users\Roberto\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-timezone-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-timezone-l1-1-0.dll.
Successfully copied file C:\Users\Roberto\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll.
Successfully copied file C:\Users\Roberto\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll.
Successfully copied file C:\Users\Roberto\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-file-l2-1-0.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-file-l2-1-0.dll
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-timezone-l1-1-0.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-u..rsalcrt-apifwd-win7_31bf3856ad364e35_6.1.7601.23656_none_4e29952b85cc3279\api-ms-win-core-timezone-l1-1-0.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2019-04-07 18:35:05.730
Script hash: Jgohj+SuG+vtwn5EC555c/GnpIuUK9EzzafVPXrkH8o=
----------------------EOF-----------------------
 

Attachments

Greetings.

It is our pleasure to work with you on this.

This is our next step.

===================================================

Sfc /Scannow with CBS Log From an Elevated Command Prompt

--------------------
  • Click Start, type Command, right click on Command Prompt (or cmd) above and select Run as administrator
  • After the C:\Windows\system32 command prompt type sfc /scannow and hit Enter
  • Once completed report the results
  • Hit the Windows Key + E at the same time then navigate to C:\Windows\Logs\CBS\CBS.log
  • Please zip and attach the file to your reply. If it is too large upload it to Sendspace or the file hosting site of your choice and provide the download link in your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • sfc /scannow results
  • CBS log
 
"sfc /scannow" Results, in Portuguese:
Final line say "Windows Resource Protection found corrupt files but was unable to fix some of them", i assume it's what you're interested in.

------------------------------------

Microsoft Windows [versão 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Todos os direitos reservados.

C:\Users\Roberto>sfc /scannow

Iniciando verificacao de arquivos. O processo levara alguns minutos para ser concluido.

Iniciando fase de verificacao de verificacao do sistema.
Verificacao 100% concluida.
A Protecao de Recursos do Windows encontrou arquivos corrompidos, mas nao pode corrigir alguns deles.
Detalhes incluidos no log CBS.Log windir\Logs\CBS\CBS.log. Por exemplo
C:\Windows\Logs\CBS\CBS.log

------------------------------------
 

Attachments

Greetings.

Thanks for the report. This is our next step.

===================================================

SFCFix Script

--------------------
  • If necessary, download SFCFix.exe by niemiro and save it to your Desktop
  • Download the attached file to your Desktop leaving the default name
  • Close any open programs or windows
  • Drag the SFCFix.zip file over the SFCFix.exe icon and release it to run the fix
  • Once processed a SFCFix.txt document will open on your Desktop, with a copy placed on your Desktop as well
  • Copy and paste the contents of the SFCFix.txt report in your reply
===================================================

Please repeat the sfc /scannow steps and post the CBS log.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • SFCFix.txt
  • CBS log
 

Attachments

Last edited:
SFCFix.txt:

----------------
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-10 19:19:39.573
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Roberto\Desktop\sfcfix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll

The file \\?\C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll is in use and must be replaced over a reboot.

Successfully pended file for replace over reboot: \\?\C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll
PowerCopy:: directive completed successfully.




Reboot:: directive completed successfully.




PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.




PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx-mscoree_dll_31bf3856ad364e35_6.2.7601.17514_none_dbb4ced90b948b66\mscoree.dll
PostRebootRestorePermissions:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2019-04-10 19:24:59.173
----------------------EOF-----------------------
 

Attachments

Greetings.

Looks like we have resolved all of the corruptions and things are looking good. Are there any remaining issues?
 
Yeah, i'm still having problems starting several applications, the ones that are more than just a "0xc000007b error" point at api-ms-win-core-sysinfo-l1-2-1.dll.

Cataclysm DDA (a roguelike game) gives me an error that says something like "The procedure Entry point GetVersionExW could not be located in the dynamic link library api-ms-win-core-sysinfo-l1-2-1.dll", but still runs normally after that.

and Planetside 2, just gives an error that says "Blocked loading of file: "C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll"
 
Can you make sure all Critical/Important (not optional yet) updates are installed. Continue to attempt to update these until you are notified there are no more updates to install.
 
All critical windows updates were installed, still have those problems with that dll.
 
We need to gather some information. Please do this.

===================================================

FRST Search

--------------------
  • Right click on FRST and select Run as administrator
  • Copy/paste the following in the Search: Field
*api-ms-win-core-sysinfo-l1-2-1.dll*
  • Click the Search Files button
  • When completed click OK and a Search.txt document will open on your desktop with a copy placed on your Desktop
  • Attach Search.txt to your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Search.txt
 
Thank you.

Yes, I meant Farbar Recovery Scan Tool. (y)

We need additional information. Please do this.

===================================================

Retrieving Components and Software Hives Using RegBak by Acelogix Software

--------------------
  • If necessary, download, install and launch RegBak by Acelogix Software
  • If previously downloaded right click on the RegBak icon and select Run as administrator
  • Click New Backup, leave the default settings then click Start
  • Click Close after you see Finished successfully
  • Right click on the folder with today's date under Date of Backup and select Explore Backup...
  • Double click on the Windows
  • Double click on System32
  • Double click config
  • Copy and paste the Components and Software files to your Desktop
  • If there is no Components file visible, you can find it at C:\Windows\System32\config\COMPONENTS
  • Right click on each file, select Send to, then select Compressed (zipped) folder
  • Upload the files to SendSpace or the hosting site of your choice
  • Post the download link for the Components file in your reply
  • Since the Software file contains sensitive information do not post that download link in your reply but rather send me a Private Message with the information
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Links to files
 
Thank you for both files. Please allow me some time to review them.
 
Thank you for the information. Unfortunately those files didn't help us.

Please do this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------
  • If necessary Download Farbar Recovery Scan Tool (FRST) for either 64 bit or 32 bit computers. If you are unsure which version you need download both as only the correct version will run.
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
  • There is no need to paste the information anywhere, FRST will do that for you
Start::
Move: C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll.old
Move: C:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll C:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll.old
reboot:
End::
  • Click Fix
  • When requested, reboot your computer
  • When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
===================================================

Please test the programs previously receiving errors.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
  • Programs?
 
Except for Cataclys DDA, that now says that i'm missing the .dll and Planetside 2, that just close without any error message, all other software still giving the same errors.

Fixlog.txt:
-------------------

Resultado da Correção pela Farbar Recovery Scan Tool (x64) Versão: 15.04.2019 01
Executado por Roberto (15-04-2019 21:19:46) Run:1
Executando a partir de C:\Users\Roberto\Desktop\DLL FUCKING HELL
Perfis Carregados: Roberto (Perfis Disponíveis: Roberto)
Modo da Inicialização: Normal
==============================================

fixlist Conteúdo:
*****************
Move: C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll.old
Move: C:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll C:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll.old
reboot:

*****************

"C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll" movido com sucesso para C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-2-1.dll.old
"C:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll" movido com sucesso para C:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll.old


O sistema precisou ser reiniciado.

==== Fim de Fixlog 21:19:46 ====
 
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