Various BSOD - mouse disconnect, surf the net, quit a game - Windows 7 x64

pochg29 · Mar 6, 2014

Hi,

As the title suggests, I encounter BSOD in a variety of scenarios. Most notably is whenever i disconnect my mouse. 100% of the time it will occur. The rest of the reasons I've stated happen randomly and not as guaranteed as the mouse disconnect. Here are my system specs:

· OS: Microsoft Windows 7 Home Premium 64-bit (6.1, Build 7600)

· x64

· It is the original installed OS on system

· The OS an OEM version (came pre-installed on system)

· Age of system: 3 - 4 Years

· Age of OS installation: 3 - 4 Years. I have not yet re-installed the OS

· CPU: Intel (R) Core (TM) i7 CPU Q720 @ 1.60 GHz (8CPUs), ~ 1.6 GHz

· Video Card: NVIDIA GeForce GTS 360M

· Motherboard: G60JX

· System Manufacturer: ASUS Computer Inc.

· Exact model number: G51J

· Laptop

Thanks in advance and apologies if I may not reply at once.

Jan

View attachment 7260

usasma · Mar 6, 2014

SP1 isn't installed, please do the following:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Sun Feb 4 14:52:56 2007 (45C63998)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

000.fcl Fri Sep 26 09:11:22 2008 (48DCDF7A)
CyberLink FCL Driver
http://www.carrona.org/drivers/driver.php?id=000.fcl

sncduvc.SYS Mon Dec 29 04:14:26 2008 (495894F2)
Suyin USB 2.0 Webcam driver
http://www.carrona.org/drivers/driver.php?id=sncduvc.SYS

AsDsm.sys Fri Feb 13 01:14:26 2009 (49950FC2)
Asus Data Security Manager Driver
http://www.carrona.org/drivers/driver.php?id=AsDsm.sys

btwl2cap.sys Fri Apr 3 20:28:45 2009 (49D6A9BD)
Broadcom Bluetooth L2CAP Servicen
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys

ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
ATK Hotkey ATK0101 ACPI UTILITY Driver
http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys

amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
AMD storage controller driver - usually from the Windows 7 DVD
http://www.carrona.org/drivers/driver.php?id=amdxata.sys

snp2uvc.sys Wed May 20 04:11:05 2009 (4A13BB19)
Suyin USB 2.0 Webcam driver
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys

btwavdt.sys Thu Jun 25 01:50:13 2009 (4A431015)
Broadcom Bluetooth AVDT Service
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys

btwrchid.sys Thu Jun 25 01:51:37 2009 (4A431069)
Bluetooth Remote Control HID Minidriver
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys

L1C62x64.sys Sun Jun 28 23:53:43 2009 (4A483AC7)
Atheros NIC driver
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys

btwaudio.sys Wed Jul 1 09:54:56 2009 (4A4B6AB0)
Broadcom Bluetooth Audio Device
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys

rimspe64.sys Wed Jul 1 19:54:49 2009 (4A4BF749)
Ricoh Memory Card Reader driver
http://www.carrona.org/drivers/driver.php?id=rimspe64.sys

rixdpe64.sys Sat Jul 4 06:27:00 2009 (4A4F2E74)
Ricoh Memory Card Reader driver
http://www.carrona.org/drivers/driver.php?id=rixdpe64.sys

kbfiltr.sys Mon Jul 20 05:21:42 2009 (4A643726)
Dritek Keyboard Filter Driver
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys

NETw1v64.sys Mon Jul 20 18:33:35 2009 (4A64F0BF)
Intel(R) Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 64 Bit
http://www.carrona.org/drivers/driver.php?id=NETw1v64.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Mar  6 04:20:43.814 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-28891-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:03:45.860[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for mousim.sys
*** ERROR: Module load completed but symbols could not be loaded for mousim.sys
Probably caused by :[B]mousim.sys ( mousim+19df )[/B]
BugCheck [B]10D, {a, fffff880033aea30, 0, fffffa800773ba10}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WDF_VIOLATION (10d)[/url]
Arguments: 
Arg1: 000000000000000a, A fatal error has occurred while processing a request on the
	queue.
Arg2: fffff880033aea30, Pointer to a WDF_QUEUE_FATAL_ERROR_DATA structure.
Arg3: 0000000000000000, Reserved.
Arg4: fffffa800773ba10, Reserved.
BUGCHECK_STR:  0x10D_a
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x10D_a_mousim+19df[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Mar  5 08:49:45.963 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030514-17066-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 2:36:54.040[/B]
Probably caused by :[B]win32k.sys ( win32k!memset+863 )[/B]
BugCheck [B]3B, {c0000005, fffff960000e4283, fffff8800ad5c060, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000e4283, Address of the instruction which caused the bugcheck
Arg3: fffff8800ad5c060, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_win32k!memset+863[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar  3 11:11:39.620 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030414-16536-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:03:21.698[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for mousim.sys
*** ERROR: Module load completed but symbols could not be loaded for mousim.sys
Probably caused by :[B]mousim.sys ( mousim+19df )[/B]
BugCheck [B]10D, {a, fffff880033aea30, 0, fffffa8007733a10}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WDF_VIOLATION (10d)[/url]
Arguments: 
Arg1: 000000000000000a, A fatal error has occurred while processing a request on the
	queue.
Arg2: fffff880033aea30, Pointer to a WDF_QUEUE_FATAL_ERROR_DATA structure.
Arg3: 0000000000000000, Reserved.
Arg4: fffffa8007733a10, Reserved.
BUGCHECK_STR:  0x10D_a
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x10D_a_mousim+19df[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar  3 09:27:53.699 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030314-22042-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 14:05:46.776[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )[/B]
BugCheck [B]3B, {c0000005, fffff8000344301e, fffff8800a658cb0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000344301e, Address of the instruction which caused the bugcheck
Arg3: fffff8800a658cb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  MapleStory.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar  2 11:48:25.679 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030314-18470-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 5:40:25.647[/B]
Probably caused by :[B]win32k.sys ( win32k!memset+863 )[/B]
BugCheck [B]3B, {c0000005, fffff960000c4283, fffff88008be7060, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000c4283, Address of the instruction which caused the bugcheck
Arg3: fffff88008be7060, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_win32k!memset+863[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar  2 05:19:46.911 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-15958-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 8:23:50.989[/B]
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+dce0 )[/B]
BugCheck [B]A, {a000000000, 2, 1, fffff800034dc18c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 000000a000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034dc18c, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  MapleStory.exe
FAILURE_BUCKET_ID: [B]X64_0xA_cdd+dce0[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  1 20:36:38.095 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-19687-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:01:57.172[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for mousim.sys
*** ERROR: Module load completed but symbols could not be loaded for mousim.sys
Probably caused by :[B]mousim.sys ( mousim+196f )[/B]
BugCheck [B]D1, {150076b, 2, 0, fffff88000f2a6eb}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 000000000150076b, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88000f2a6eb, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xD1_mousim+196f[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  1 20:18:22.239 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-27284-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:10:51.334[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for mousim.sys
*** ERROR: Module load completed but symbols could not be loaded for mousim.sys
Probably caused by :[B]mousim.sys ( mousim+196f )[/B]
BugCheck [B]D1, {0, 2, 8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000000, address which referenced memory
PROCESS_NAME:  System
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xD1_CODE_AV_NULL_IP_mousim+196f[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  1 13:40:17.258 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-22245-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:01:40.335[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for mousim.sys
*** ERROR: Module load completed but symbols could not be loaded for mousim.sys
Probably caused by :[B]mousim.sys ( mousim+19df )[/B]
BugCheck [B]10D, {a, fffff880033aea30, 0, fffffa8007747830}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WDF_VIOLATION (10d)[/url]
Arguments: 
Arg1: 000000000000000a, A fatal error has occurred while processing a request on the
	queue.
Arg2: fffff880033aea30, Pointer to a WDF_QUEUE_FATAL_ERROR_DATA structure.
Arg3: 0000000000000000, Reserved.
Arg4: fffffa8007747830, Reserved.
BUGCHECK_STR:  0x10D_a
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x10D_a_mousim+19df[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  1 13:38:02.045 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-21886-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 7:16:50.024[/B]
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+dc51 )[/B]
BugCheck [B]50, {fffff900c2a9f7a0, 0, fffff9600061dc51, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff900c2a9f7a0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600061dc51, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  MapleStory.exe
FAILURE_BUCKET_ID: [B]X64_0x50_cdd+dc51[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  1 05:32:12.162 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030114-21356-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 5:18:33.239[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )[/B]
BugCheck [B]3B, {c0000005, fffff8000349201e, fffff88002d18cb0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000349201e, Address of the instruction which caused the bugcheck
Arg3: fffff88002d18cb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  MapleStory.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1600[/B]
  BIOS Version                  206
  BIOS Release Date             03/15/2010
  Manufacturer                  ASUSTek Computer Inc.
  Product Name                  G60JX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Mar  6 04:20:43.814 2014 (UTC - 5:00)**************************
[COLOR=RED][B]ASMMAP64.sys                Sun Feb  4 14:52:56 2007 (45C63998)[/B][/COLOR]
[COLOR=RED][B]000.fcl                     Fri Sep 26 09:11:22 2008 (48DCDF7A)[/B][/COLOR]
[COLOR=RED][B]sncduvc.SYS                 Mon Dec 29 04:14:26 2008 (495894F2)[/B][/COLOR]
[COLOR=RED][B]AsDsm.sys                   Fri Feb 13 01:14:26 2009 (49950FC2)[/B][/COLOR]
[COLOR=RED][B]btwl2cap.sys                Fri Apr  3 20:28:45 2009 (49D6A9BD)[/B][/COLOR]
[COLOR=RED][B]ATK64AMD.sys                Tue May 12 21:04:54 2009 (4A0A1CB6)[/B][/COLOR]
[COLOR=RED][B]amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)[/B][/COLOR]
[COLOR=RED][B]snp2uvc.sys                 Wed May 20 04:11:05 2009 (4A13BB19)[/B][/COLOR]
[COLOR=RED][B]btwavdt.sys                 Thu Jun 25 01:50:13 2009 (4A431015)[/B][/COLOR]
[COLOR=RED][B]btwrchid.sys                Thu Jun 25 01:51:37 2009 (4A431069)[/B][/COLOR]
[COLOR=RED][B]L1C62x64.sys                Sun Jun 28 23:53:43 2009 (4A483AC7)[/B][/COLOR]
[COLOR=RED][B]btwaudio.sys                Wed Jul  1 09:54:56 2009 (4A4B6AB0)[/B][/COLOR]
[COLOR=RED][B]rimspe64.sys                Wed Jul  1 19:54:49 2009 (4A4BF749)[/B][/COLOR]
[COLOR=RED][B]rixdpe64.sys                Sat Jul  4 06:27:00 2009 (4A4F2E74)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]kbfiltr.sys                 Mon Jul 20 05:21:42 2009 (4A643726)[/B][/COLOR]
[COLOR=RED][B]NETw1v64.sys                Mon Jul 20 18:33:35 2009 (4A64F0BF)[/B][/COLOR]
SynTP.sys                   Mon Aug 17 14:35:16 2009 (4A89A2E4)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
RTKVHD64.sys                Tue Nov 17 07:13:00 2009 (4B02934C)
iaStor.sys                  Thu Dec 17 13:41:59 2009 (4B2A7B77)
nvhda64v.sys                Thu Jan 28 09:24:54 2010 (4B619E36)
nvBridge.kmd                Fri Feb 26 16:56:14 2010 (4B88437E)
nvlddmkm.sys                Fri Feb 26 17:26:55 2010 (4B884AAF)
ew_jubusenum.sys            Sun Jan 30 05:19:33 2011 (4D453B35)
kbdsim.sys                  Mon May 16 16:16:57 2011 (4DD18639)
mousim.sys                  Mon May 16 16:16:58 2011 (4DD1863A)
SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)
mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Mar  5 08:49:45.963 2014 (UTC - 5:00)**************************
EagleX64.sys                Wed Dec 11 00:48:19 2013 (52A7FCA3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar  3 09:27:53.699 2014 (UTC - 5:00)**************************
EagleX64.sys                Thu Oct  3 21:22:30 2013 (524E1856)
[/font]

pochg29 · Mar 6, 2014

Hi usasma,

Thank you for your help. I am on the process of updating the drivers. I'll update the thread as soon as I get to test this out.

I noticed in your thread in Microsoft that you mentioned mousim.sys not working is caused by Blue Eye Macro. Is there a work around to this or must Blue Eye Macro have to be uninstalled?

Also, would you know what not updated driver causes win32k.sys to not work? I get that sometimes as the cause of BSOD. Thanks again.

usasma · Mar 6, 2014

I don't recall a post on the Blue Eye Macro, but found that TomasD has made posts referring to it.

You must first update Windows and all of the drivers that I mentioned.
If the BSOD's continue, then we'll look at the Blue Eye Macro drivers.

Although the BSOD's are a PITA for you, they're actually not all that common.
As such, there's a good chance that updating Windows and your drivers will fix this.

More info on Blue Eye Macro here: Blue Eye Macro ? Index page
Search results for BSOD at the Blue Eye Macro forums: https://www.google.com/search?q=bso...la:en-US:official&client=firefox-a&channel=sb
Installation instructions here: Blue Eye Macro ? View topic - Virtual Driver troubleshooting

Some folks speak of issues with Touchpad drivers. Make sure that you have the latest, Win7 SP1 compatible drivers installed for your touchpad.

Various BSOD - mouse disconnect, surf the net, quit a game - Windows 7 x64

pochg29

New member

usasma

Retired Admin

pochg29

New member

usasma

Retired Admin