[SOLVED] Update Windows 8.1 - 10 error 0x8007042B - 0x2000D

Clade · Feb 27, 2023

The update did not take place. As in previous times, the observed error occurs on the first boot, and the update to Windows 10 does not take effect. The error code is the same as the initial object of this post.
Attachment, compressed CBS file.

Clade · Feb 28, 2023

The update did not take place. As in previous times, the observed error occurs on the first boot, and the update to Windows 10 does not take effect. The error code is the same as the initial object of this post.
Attachment, compressed CBS file

PeterJ · Feb 28, 2023

The cbs.log looks clean.
Attach the file C:\$Windows.~BT\Sources\Panther\setupact.log to your next reply.

Clade · Feb 28, 2023

setupact.log

PeterJ · Mar 1, 2023

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

Clade · Mar 1, 2023

COMPONENTS.log

PeterJ · Mar 2, 2023

Remove Updates Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter after each.
wusa /uninstall /KB:4462926
wusa /uninstall /KB:4467697
wusa /uninstall /KB:4480963
Let me know if it says it was successful or if there are any errors.

Clade · Mar 2, 2023

In all updates the following message: "The said update is not installed on this computer."

PeterJ · Mar 2, 2023

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Copy and paste KB4462926;KB4467697;KB4480963 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

Clade · Mar 2, 2023

SearchReg.txt

PeterJ · Mar 3, 2023

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the machine.
Check Windows Update but do not install any updates.
Provide a screenshot of the available important updates first.

Clade · Mar 3, 2023

Something I forgot to write at the beginning of the post. The final update 52, 569 MB, did not install under any circumstances, even downloading it from the Microsoft catalog or using other software, consequently, it always appeared to be installed.
Screen capture:

https://imgur.com/4W1S6Z2

Follows fixlog:

PeterJ · Mar 3, 2023

Try to install KB890830 only and report the result.
When successful try to install KB2267602 only and report the result.

Clade · Mar 3, 2023

"Updates have been installed." Equipment did not request restart. 4 remain as important.

PeterJ · Mar 3, 2023

Great.
Try to install KB2251487 only and report the result.
When successful try to install KB2538243 only and report the result.

Clade · Mar 3, 2023

Exit in 2 updates. There was no request to restart.

PeterJ · Mar 3, 2023

Great. Try to install the Hewlett Packard update only and report the result.

Clade · Mar 3, 2023

Failed. Screenshot follows:

https://imgur.com/dWJB13e

PeterJ · Mar 3, 2023

Attach a fresh copy of the file cbs.log to your next reply.

Clade · Mar 3, 2023

CBS.log

[SOLVED] Update Windows 8.1 - 10 error 0x8007042B - 0x2000D

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