[SOLVED] Update KB4534310 fails with error 8024200D on Windows Server 2008 R2

David Robertson · Apr 12, 2020

Hi,

Update KB4534310 fails with error 8024200D. Tried through MS Update & by downloading the .msu.
I have run SFC, SURT and SFCFix. No issues found.

Link to CBS file:
CBS.zip (17.04MB) - SendSpace.com

zcomputerwiz · Apr 13, 2020

Code:

2020-04-13 10:13:09, Info                  CBS    Exec: Staging Package: Package_2107_for_KB4534310~31bf3856ad364e35~amd64~~6.1.1.9, Update: 4534310-5591_neutral_LDR, PinDeployment: amd64_39a1dbd9db5f02b9b547be59dcc6c34b_31bf3856ad364e35_7.6.7601.24542_none_63a49f104513747f
2020-04-13 10:13:09, Info                  CBS    Failed to find file: x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.24517_none_c6a1acbe01b30d19\DWrite.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-04-13 10:13:09, Info                  CBS    Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

Install Update with DISM

Download the update MSU here: http://download.windowsupdate.com/d..._0735a83d6d6849dc09c6bc430a8d0b1404b01dd3.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp

replace C:\temp with your path if different

expand {update name}.msu -f:* C:\temp

replace {update name} with the name of the MSU file downloaded in step 1

DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post.
Zip and attach C:\Windows\Logs\CBS\CBS.log

David Robertson · Apr 13, 2020

Thanks. DISM failed:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>DISM.exe /Online /Add-Package /PackagePath:C:\installs\Wi
ndows6.1-KB4534310-x64.cab

Deployment Image Servicing and Management tool
Version: 6.1.7601.24499

Image Version: 6.1.7601.24499

Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~
~7601.24544.1.9
[===========================65.8%====== ]
An error occurred - Package_for_RollupFix Error: 0x80070002

Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

zcomputerwiz · Apr 13, 2020

Did you attempt to install kb4524157 with DISM first ( from my first post )? I don't see it in the logs.

David Robertson · Apr 13, 2020

Sorry - downloaded it and then picked the wrong file to install. KB4524157 has now been installed. I retried KB4534310 and that has now installed as well

You help has been great thanks.
I'm guessing the issue was a missing update. Why would that have happened? Is there anything I can do to stop this happening in future?

zcomputerwiz · Apr 14, 2020

No worries, and glad to help!

Not sure why the update was missing. Had it been quite some time between rounds of updates on this machine?

David Robertson · Apr 14, 2020

I don't think it would be longer than a month between update checks but I'll make more sure it is done regularly. Thanks for your help.

zcomputerwiz · Apr 16, 2020

Glad to help! I'll mark the thread solved. If you encounter any problems, post back and I will continue to assist you.

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[SOLVED] Update KB4534310 fails with error 8024200D on Windows Server 2008 R2

David Robertson

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zcomputerwiz

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David Robertson

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zcomputerwiz

Windows Update Expert

David Robertson

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zcomputerwiz

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David Robertson

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zcomputerwiz

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