Hi there, I am having the same problem as above and Realllly hoping you guys can help..My laptop takes forever to load up because of failed attempts at installing windows updates..also Itunes has now stopped working..after Googling all day and trying various fixes, from what have read it's a prob with windows rather than Apple...I have tried clean boot, amongst others, I can't remember exactly what they were (sorry, I'm not that great with this kind of thing!)..point was they didn't work and I really don't want have to do system restore. Please, any help would be gladly appreciated. If you need anymore information..just ask.
Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please: C:\Windows\Logs\CBS\CheckSUR.log C:\Windows\Logs\CBS\CheckSUR.persist.log
