[SOLVED] Update Error 800B0100 installing KB2931354 on Vista SP2 32-bit

OllyBob · Jul 3, 2014

I'm hoping you may be able to help me with this problem. Windows update lists an important update to install:-

"Security update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 x86 (KB2931354)"

The update fails with error code 800B0100

I followed the advice given on the Microsoft support web site and ran the Windows Update Troubleshooter followed by the Sytem File Checker (sfc /scannow) followed by the System Update readiness Tool (CheckSur) none of which made any apparent difference. I tried one or two other things as well but I've kind of lost track of those. I then found this web site and hope that someone may be able to help.

I have run the SFCFix tool and have attached the log file which indicates that there are errors.

Thanks in advance.

Go The Power · Jul 4, 2014

Hello OllyBob

You have a few files that SURT could not repair

Code:

Unavailable repair files:
	servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
	servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum
	servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum
	servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
	servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat
	servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.cat
	servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.cat
	servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click Here to download Packs.zip. Save this to your desktop
Go to your desktop and Right-click on Packs.zip and select Extract All -> Click on Show extracted files when complete -> Extract
A window will open showing a folder called Packs open this folder and copy all the contents -> Then paste all these files in the following path
C:\Windows\Temp\CheckSur\Servicing\Packages
Run System Update Readiness Tool (SURT) tool again.
Once SURT has completed please post the contents back into this thread. Log is located here: C:\Windows\Logs\CBS\CheckSUR.persist.log

OllyBob · Jul 4, 2014

Thanks for the help Go The Power.

No change I'm afraid. I'm wondering if I copied the files to the wrong place. Packs.zip contains two folders: Manifest and Packages. So I end up with the files themselves in C:\Windows\Temp\CheckSur\Servicing\Packages\Packages\

Here's the log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 24.0
2014-07-03 01:44
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum  
Checking Component Store
Summary:
Seconds executed: 1884
 Found 4 errors
  CBS MUM Missing Total count: 4
Unavailable repair files:
 servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat

Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 24.0
2014-07-03 09:37
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum  
Checking Component Store
Summary:
Seconds executed: 1988
 Found 4 errors
  CBS MUM Missing Total count: 4
Unavailable repair files:
 servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat

Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 24.0
2014-07-04 15:07
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum  
Checking Component Store
Summary:
Seconds executed: 3744
 Found 4 errors
  CBS MUM Missing Total count: 4
Unavailable repair files:
 servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.mum
 servicing\packages\Package_1_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354_client_2~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354_client~31bf3856ad364e35~x86~~6.0.1.5.cat
 servicing\packages\Package_for_KB2931354~31bf3856ad364e35~x86~~6.0.1.5.cat

Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.

OllyBob · Jul 4, 2014

I've copied the contents of Packs.zip into C:\Windows\Temp\CheckSur\Servicing\ and although SURT has not finished yet it looks like its working this time when I had a peek at the log file.

Go The Power · Jul 4, 2014

Sorry about that, it looks like you picked up my mistake.

Can you please attach the following to your next post:

C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

OllyBob · Jul 5, 2014

No worries I realised what the problem was with the path.

SURT completed and I think did what you intended. I now get a different error code when attempting to install the update - Code 8024200D. I also ran SFCFix in case that produced some useful info.

Go The Power · Jul 5, 2014

SURT results look good now.

Lets see what file SFCFix is seeing.

SFC /SCANNOW

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

Click on the

button => Inside the search box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt

OllyBob · Jul 5, 2014

Done as instructed. cbs.txt is around 15MB so I've zipped it if that's OK. Thank you for you help.

Go The Power · Jul 5, 2014

Log files look good :)

different error code when attempting to install the update - Code 8024200D

To fix up the 8024200D error message you have to download the manual installer for the required update. Please go to the link below to download the update:
Download Security Update for Microsoft .NET Framework 2.0 Service Pack 2 on Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2 from Official Microsoft Download Center

OllyBob · Jul 5, 2014

Yes! No more update failures.

Thank you very much.

Go The Power · Jul 5, 2014

Your welcome, glad to hear it is working now.

[SOLVED] Update Error 800B0100 installing KB2931354 on Vista SP2 32-bit

OllyBob

Member

Attachments

Go The Power

Senior Administrator, Windows Update Expert, Contributor

OllyBob

Member

OllyBob

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

OllyBob

Member

Attachments

Go The Power

Senior Administrator, Windows Update Expert, Contributor

OllyBob

Member

Attachments

Go The Power

Senior Administrator, Windows Update Expert, Contributor

OllyBob

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor