E estregan New member Joined Nov 2, 2013 Posts 1 Nov 2, 2013 #1 I have been struggling to let Windows update my Lenovo 4740g to no avail. I tried all the solutions offered by Windows support but I still cannot get it to work. Please help me. View attachment CBS.zip
I have been struggling to let Windows update my Lenovo 4740g to no avail. I tried all the solutions offered by Windows support but I still cannot get it to work. Please help me. View attachment CBS.zip
tom982 Emeritus Joined May 31, 2012 Posts 4,352 Location New York Nov 3, 2013 #2 Hello estregan, welcome to Sysnative! Your attachment is missing the main log, CBS.log, so let's grab that: Export CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Tom
Hello estregan, welcome to Sysnative! Your attachment is missing the main log, CBS.log, so let's grab that: Export CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Tom
