C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 2, 2021 #81 I successfully uninstalled it,and is no longer on the Device manager list. I hope I didn't do something wrong.
I successfully uninstalled it,and is no longer on the Device manager list. I hope I didn't do something wrong.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 2, 2021 #82 Good if no longer listed. Any improvement on the shutdown issue ?
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 2, 2021 #83 I just tried,but everything is same,stuck on shutting down....it seems to me to enter an endless loop,i don't know.
I just tried,but everything is same,stuck on shutting down....it seems to me to enter an endless loop,i don't know.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 5, 2021 #84 Uninstall Adobe Flash Player 32 NPAPI which is no longer supported by Adobe, see Adobe Flash Player End of Life Uninstall Total Commander. It is a very old version and not needed normally.
Uninstall Adobe Flash Player 32 NPAPI which is no longer supported by Adobe, see Adobe Flash Player End of Life Uninstall Total Commander. It is a very old version and not needed normally.
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 5, 2021 #85 I did everything as you told me, but there is no progress,still stuck on shutting down. I am sending you a list of installed programs,I uninstalled almost everything. Attachments sl1.png 166.2 KB · Views: 2
I did everything as you told me, but there is no progress,still stuck on shutting down. I am sending you a list of installed programs,I uninstalled almost everything.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 5, 2021 #86 No need to post that list, I already have that. Follow these instructions: Event ID 10 is logged in Application log - Windows Client Does that help ?
No need to post that list, I already have that. Follow these instructions: Event ID 10 is logged in Application log - Windows Client Does that help ?
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 5, 2021 #87 I tried but it didn't help.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 6, 2021 #88 Shutdown the computer and let it do its job for lets see 1 hour. Does it eventually shutdown?
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 6, 2021 #89 I tried that, but nothing happend, stay on shutting down screen almost 2 hours.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 6, 2021 #90 Close all open programs and save any work you have open. You may leave your internet browser open to read the instructions. Open an elevated commandprompt. Copy and paste the following in the commandprompt window and press enter. Code: shutdown /r /t 5 Windows should shutdown and restart the machine after a 5 second delay. Please report the result.
Close all open programs and save any work you have open. You may leave your internet browser open to read the instructions. Open an elevated commandprompt. Copy and paste the following in the commandprompt window and press enter. Code: shutdown /r /t 5 Windows should shutdown and restart the machine after a 5 second delay. Please report the result.
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 6, 2021 #91 I tired, but again stuck on shutting down screen, I let it stand like that for 10 mins, and nothing happened..
I tired, but again stuck on shutting down screen, I let it stand like that for 10 mins, and nothing happened..
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 6, 2021 #92 Close all open programs and save any work you have open. You may leave your internet browser open to read the instructions. Open an elevated commandprompt. Copy and paste the following in the commandprompt window and press enter. Code: shutdown /l /r /t 5 Windows should log off the current user, shutdown and restart the machine after a 5 second delay. Please report the result.
Close all open programs and save any work you have open. You may leave your internet browser open to read the instructions. Open an elevated commandprompt. Copy and paste the following in the commandprompt window and press enter. Code: shutdown /l /r /t 5 Windows should log off the current user, shutdown and restart the machine after a 5 second delay. Please report the result.
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 6, 2021 #93 I tired to do that,but it show me some text,I'm sending you screenshot of that. Attachments sl1.png 595.8 KB · Views: 2 sl2.png 595.7 KB · Views: 2 sl3.png 588.1 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 6, 2021 #94 Hmm, apparently the /l switch doesn't work or is not allowed in this combination. That why shutdown shows you the 'usage' information. What happens when you log off only. Do you get the login screen ? Does the shutdown issue occur when logged in with another account ?
Hmm, apparently the /l switch doesn't work or is not allowed in this combination. That why shutdown shows you the 'usage' information. What happens when you log off only. Do you get the login screen ? Does the shutdown issue occur when logged in with another account ?
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 7, 2021 #95 1.Yes,I get login screen, when i log off only. 2.Yes, when I login with another account, and try to shut down, again stuck on shutting down.
1.Yes,I get login screen, when i log off only. 2.Yes, when I login with another account, and try to shut down, again stuck on shutting down.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 7, 2021 #96 When the shutdown screen appears, hit Ctrl-Alt-Del to open Task Manager. Does that work ?
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 7, 2021 #97 No, I can't open Task manager.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 12, 2021 #98 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 155 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
C Commander Well-known member Joined Jan 16, 2021 Posts 61 Feb 15, 2021 #99 Here is Fixlog. Attachments Fixlog.txt 9.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Feb 16, 2021 #100 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Any improvement after this fix ? Attachments fixlist.txt 321 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Any improvement after this fix ?