Unauthorized, mislabeled Microsoft support tool leaks; could cause more trouble...

JMH

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Unauthorized, mislabeled Microsoft support tool leaks; could cause more trouble than it cures

Several mainstream tech sites this week published details of a purported new Microsoft support tool designed to fix problems with the Windows 10 Anniversary Update. After some digging, I can report that it is no such thing. My advice: Stay far away from this "Windows Self Healing Tool."

If you want to be a Windows expert, one of the most important lessons to learn is skepticism. Whenever someone claims to have a magic fix-it tool or a MakeRocketShipGoFast registry tweak, you should keep it away from any system you care about until you can confirm it does what it says it does.

In my experience, those claims rarely turn out to be true.

That guideline applies double when the bag of magic beans comes from a user in a support forum, or even from a first-tier support rep.

This week's case in point is instructive. According to a post on the Microsoft Answers forum for owners of Surface devices, Microsoft is testing a "Windows Self Healing Tool" specifically designed to fix problems with the Anniversary Update.

After downloading the tool in question, I became suspicious and started asking some questions.
Unauthorized, mislabeled Microsoft support tool leaks; could cause more trouble than it cures | ZDNet
 
It was (re?)packed and signed quite recently:

Authenticode signature block and FileVersionInfo properties
Copyright
Copyright © 2015 Microsoft Mobile Oy

Product Software Repair Tool
Original name SoftwareRepairTool.exe
Internal name SoftwareRepairTool.exe
File version 1.3.22202
Description SoftwareRepairTool
Signature verification Signed file, verified signature
Signing date 10:12 AM 8/9/2016
Signers
[+] Microsoft Corporation
[+] Microsoft Code Signing PCA
[+] Microsoft Root Certificate Authority
Counter signers
[+] Microsoft Time-Stamp Service
[+] Microsoft Time-Stamp PCA
[+] Microsoft Root Certificate Authority

Winhelponline checked it out briefly: Microsoft Support's Self Healing or Software Repair Tool. What it does? >> Winhelponline though no details of the 'test machine' were given, nor any mention of any post install checks, AV/AM scan results either..
 

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