[SOLVED] Unable to patch windows server

S

Slasherr00

Member
Joined
Apr 21, 2025
Posts
79
6/17/20252:00:19 AMInformationBHHQCDOC01.AUB.NMicrosoft-Windows-ServicingNT AUTHORITY\SYSTEMPackage KB5060526 failed to be changed to the Installed state. Status: 0x800703f1.
6/17/20252:00:19 AMInformationBHHQCDOC01.AUB.NMicrosoft-Windows-ServicingNT AUTHORITY\SYSTEMPackage KB5058531 failed to be changed to the Installed state. Status: 0x800703f1.
2025-06-17 01:56:51, Info CBS Perf: Doqe: Staging started.
2025-06-17 01:56:51, Info CBS Doqe: [Forward] Staging driver updates, Count 521
2025-06-17 01:56:53, Info CBS STAGE index: 375, phase: 1, result 1009, inf: c_wpd.inf
2025-06-17 01:56:53, Info CBS Doqe: Recording result: 0x800703f1, for Inf: c_wpd.inf
2025-06-17 01:56:53, Info CBS DriverUpdateStageUpdates failed [HRESULT = 0x800703f1 - ERROR_BADDB]
2025-06-17 01:56:53, Error CBS Doqe: Failed staging driver updates [HRESULT = 0x800703f1 - ERROR_BADDB]
2025-06-17 01:56:53, Info CBS Perf: Doqe: Staging ended.

!!! idb: Failed to create driver package object 'c_wpd.inf_amd64_20a6f51ea6c49514' in DRIVERS database node. Error = 0x000003F1
!!! idb: Failed to register driver package 'C:\Windows\System32\DriverStore\FileRepository\c_wpd.inf_amd64_20a6f51ea6c49514\c_wpd.inf'. Error = 0x000003F1
idb: {Register Driver Package: exit(0x000003f1)} 02:00:08.081
sto: {DRIVERSTORE IMPORT END} 02:00:08.081
sto: {DRIVERSTORE IMPORT END: exit(0x00000000)} 02:00:08.081
sto: Rolled back driver package import.
sto: {Core Driver Package Import: exit(0x000003f1)} 02:00:08.081
!!! sto: Failed to import driver package into Driver Store. Error = 0x000003F1
sto: {Stage Driver Package: exit(0x000003f1)} 02:00:08.081
!!! sto: Failed to stage all driver updates. Error = 0x000003F1
!!! sto: Failed to determine status of driver update 'C:\Windows\WinSxS\amd64_dual_c_wpd.inf_31bf3856ad364e35_10.0.20348.1_none_98dbb082428f1a1a\c_wpd.inf'. Error = 0x000003F1
! sto: Could not unstage all driver updates. Error = 0x000003F1

Update failing while performing Driver operations. Error code reported is 0x800703f1 :

# No results found for hex 0x800703f1 / decimal -2147023887
# as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 (0x7), Code 0x3f1
# for hex 0x3f1 / decimal 1009
ERROR_BADDB winerror.h
# The configuration registry database is corrupt.
 
Hi @Slasherr00,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi,

1. Why is this thread marked as solved, and what do you mean with IPU? (In Progress Unit or just ImPatient User)....
2. Why didn't you follow the Windows Update Forum Posting Instructions first as mentiond in the BOT message as well.
3. Attached you will find the repaired hive file.

Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the server and attempt to update. If it fails attach the latest CBS logs and the following logfile.

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
657716925b62b-setup-api-dev-folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 

Attachments

Hello Maxstar,

I just wanted to sincerely thank you for stepping in to help with the Windows Update issue related to the bad drivers hive, even after I had already marked the thread as resolved. I realize now that I was a bit impatient, and I’m sorry for that.

Your willingness to take the time to assist, even after the fact, really means a lot. Your insight made a real difference, and I truly appreciate your support. It’s people like you who make this community such a valuable place.

As I have limited downtime and today is my scheduled window, I’ll be creating one more thread shortly for the same issue just to get everything aligned properly.

Thanks again for being there. I owe you this one.


Best regards,
Slasheerr
 
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