Unable to install Hyper-V, Duplicate ownership for directory \??\C:\Windows\System32

litecross91 · Nov 16, 2021

Sympton:
I have same problem like in this thread: [SOLVED] - Unable to install Hyper-V, Duplicate ownership for directory \??\C:\Windows\System32
Windows Server 2016
I enabled the Hyper-V in Feature and Roles, after restart I got this error: "We couldn't complete the features".

Event log:

Update Microsoft-Hyper-V of package Microsoft-Hyper-V-ServerEdition-Package failed to be turned on. Status: 0x800f0922.
Update Microsoft-Hyper-V-Management-Clients of package Microsoft-Hyper-V-ServerEdition-Package failed to be turned on. Status: 0x800f0922.
Update Microsoft-Hyper-V-Management-PowerShell of package Microsoft-Hyper-V-ServerEdition-Package failed to be turned on. Status: 0x800f0922.
Update Microsoft-Hyper-V-Online of package Microsoft-Hyper-V-ServerEdition-Package failed to be turned on. Status: 0x800f0922.
Update Microsoft-Hyper-V-Offline of package Microsoft-Hyper-V-ServerEdition-Package failed to be turned on. Status: 0x800f0922.

In CBS file I found: Error - Overlap: Duplicate ownership for directory \??\C:\windows\System32 in component Microsoft-Hyper-V-VStack-SbResources, version 10.0.14393.2007, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

Tried:

CHKDSK, DISM, SFC: done without problem.
I don't have antivirus, windows defender off.
Clean boot --> nothing
Dism /online /enable-feature /featurename:Microsoft-Hyper-V /All /Source:<drive>:\sources\sxs /LimitAccess ---> nothing
I tried with powershell ---> nothing
I tried this: Unable to install hyperv on Windows 10 -->nothing
I tried with clean install for an empty SSD and worked the Hyper-V so it's not hardware problem. But I don't want reinstall the whole server...

Please help me!
Thanks!

x BlueRobot · Dec 9, 2021

Hi @litecross91,

I apologise for the long delay, do you still require assistance in this thread?

If so, could you please follow these posting instructions - Windows Update Forum Posting Instructions

litecross91 · Dec 10, 2021

x BlueRobot said:
Hi @litecross91,

I apologise for the long delay, do you still require assistance in this thread?

If so, could you please follow these posting instructions - Windows Update Forum Posting Instructions

Yes, please. Can you help me? What can I do?
Thanks!

x BlueRobot · Dec 10, 2021

You'll need to follow the posting instructions and provide the logs as requested.

litecross91 · Dec 10, 2021

x BlueRobot said:
You'll need to follow the posting instructions and provide the logs as requested.

Yes, of course I attached it.

x BlueRobot · Dec 10, 2021

Thanks for providing the CBS log, this is the part which appears to be the issue:

Rich (BB code):

2021-11-16 13:39:58, Info                  CSI    000000aa Begin executing advanced installer phase 31 index 0 (sequence 0)
    Old component: [l:0]''
    New component: [l:0]''
    Install mode: delta
    Smart installer: TRUE
    Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998}
    Installer name: 'Events'
2021-11-16 13:39:58, Info                  CSI    000000ab Registry root HKLM\Software: HKLM\Software

2021-11-16 13:39:58, Info                  CSI    000000ac Registry root HKLM\System: HKLM\System

2021-11-16 13:39:59, Info                  CSI    000000ad wevtconfig warning #77: Channel Debug is declared by an existing provider WebDeployEventProvider{{ab77e98e-0138-4c77-8bfb-decd33edfe3c}}.

2021-11-16 13:39:59, Error                 CSI    000000ae (F) Error HRESULT_FROM_WIN32(15010) from InstrumentationManifestAssert at onecore\admin\wmi\events\config\manproc.cpp line 731, online=TRUE
[gle=0x80004005]
2021-11-16 13:39:59, Error                 CSI    000000af (F) Error HRESULT_FROM_WIN32(15010) in eventsXml: <events><provider guid="{2380c5ee-ab89-4d14-b2e6-142200cb703c}" messageFileName="%SystemRoot%\system32\SlbHostPlugin.dll" name="Microsoft-Windows-SoftwareLoadBalancer-HostPlugin" resourceFileName="%SystemRoot%\system32\SlbHostPlugin.dll" symbol="SLB_HOST_PLUGIN_EVENTS"><channels xmlns="http://schemas.microsoft.com/win/2004/08/events">

          <channel chid="SlbHostPluginDebug" enabled="false" name="Debug" type="Debug"></channel>

          <channel chid="SlbHostPluginAdmin" enabled="true" name="Admin" type="Admin"></channel>

        </channels></provider></events>
[gle=0x80004005]

Rich (BB code):

2021-11-16 13:39:59, Info                  CSI    000000b2 Performing 1 operations as follows:
  (0)  LockComponentPath: flags: 0 comp: {l:16 b:42bf2911e7dad7014c000000f0052c06} pathid: {l:16 b:42bf2911e7dad7014d000000f0052c06} path: [l:115]'\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_10.0.14393.0_none_09e78f632173f4c5' pid: 5f0 starttime: 132815399963156244
2021-11-16 13:39:59, Error      [0x01802b] CSI    000000b3 (F) Failed execution of queue item Installer: Events ({3bb9fd2b-351e-4b9c-b1fc-ed0758805998}) with HRESULT HRESULT_FROM_WIN32(15010).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
2. Download Farbar Recovery Scan Tool from this link.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

litecross91 · Dec 10, 2021

x BlueRobot said:

Thanks for providing the CBS log, this is the part which appears to be the issue:

Rich (BB code):

2021-11-16 13:39:58, Info                  CSI    000000aa Begin executing advanced installer phase 31 index 0 (sequence 0)
    Old component: [l:0]''
    New component: [l:0]''
    Install mode: delta
    Smart installer: TRUE
    Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998}
    Installer name: 'Events'
2021-11-16 13:39:58, Info                  CSI    000000ab Registry root HKLM\Software: HKLM\Software

2021-11-16 13:39:58, Info                  CSI    000000ac Registry root HKLM\System: HKLM\System

2021-11-16 13:39:59, Info                  CSI    000000ad wevtconfig warning #77: Channel Debug is declared by an existing provider WebDeployEventProvider{{ab77e98e-0138-4c77-8bfb-decd33edfe3c}}.

2021-11-16 13:39:59, Error                 CSI    000000ae (F) Error HRESULT_FROM_WIN32(15010) from InstrumentationManifestAssert at onecore\admin\wmi\events\config\manproc.cpp line 731, online=TRUE
[gle=0x80004005]
2021-11-16 13:39:59, Error                 CSI    000000af (F) Error HRESULT_FROM_WIN32(15010) in eventsXml: <events><provider guid="{2380c5ee-ab89-4d14-b2e6-142200cb703c}" messageFileName="%SystemRoot%\system32\SlbHostPlugin.dll" name="Microsoft-Windows-SoftwareLoadBalancer-HostPlugin" resourceFileName="%SystemRoot%\system32\SlbHostPlugin.dll" symbol="SLB_HOST_PLUGIN_EVENTS"><channels xmlns="http://schemas.microsoft.com/win/2004/08/events">

          <channel chid="SlbHostPluginDebug" enabled="false" name="Debug" type="Debug"></channel>

          <channel chid="SlbHostPluginAdmin" enabled="true" name="Admin" type="Admin"></channel>

        </channels></provider></events>
[gle=0x80004005]

Rich (BB code):

2021-11-16 13:39:59, Info                  CSI    000000b2 Performing 1 operations as follows:
  (0)  LockComponentPath: flags: 0 comp: {l:16 b:42bf2911e7dad7014c000000f0052c06} pathid: {l:16 b:42bf2911e7dad7014d000000f0052c06} path: [l:115]'\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_10.0.14393.0_none_09e78f632173f4c5' pid: 5f0 starttime: 132815399963156244
2021-11-16 13:39:59, Error      [0x01802b] CSI    000000b3 (F) Failed execution of queue item Installer: Events ({3bb9fd2b-351e-4b9c-b1fc-ed0758805998}) with HRESULT HRESULT_FROM_WIN32(15010).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
2. Download Farbar Recovery Scan Tool from this link.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

I attached the log.

x BlueRobot · Dec 10, 2021

Thanks for the providing the log, it appears those keys are missing for some reason. I've requested for some more experienced help with this thread, however, in the meantime, I'm going to get a VM setup and then check what those keys should be.

litecross91 · Dec 10, 2021

x BlueRobot said:
Thanks for the providing the log, it appears those keys are missing for some reason. I've requested for some more experienced help with this thread, however, in the meantime, I'm going to get a VM setup and then check what those keys should be.

Thank you very much for your help!

x BlueRobot · Dec 11, 2021

I've checked on my VM and unfortunately I don't appear to have those keys either. If you open Event Viewer and then select the Application and Services Logs > Microsoft > Windows, is there any entries for SoftwareLoadBalancer?

litecross91 · Dec 11, 2021

x BlueRobot said:
I've checked on my VM and unfortunately I don't appear to have those keys either. If you open Event Viewer and then select the Application and Services Logs > Microsoft > Windows, is there any entries for SoftwareLoadBalancer?

Nothing.
I attached a screenshot.

x BlueRobot · Dec 11, 2021

Thanks for checking, hopefully someone will get back to me soon with some ideas, because I'm not totally sure what to suggest at the moment.

litecross91 · Dec 12, 2021

x BlueRobot said:
Thanks for checking, hopefully someone will get back to me soon with some ideas, because I'm not totally sure what to suggest at the moment.

Thank you and I also hope that a solution will be found soon.

litecross91 · Jan 31, 2022

Hello BlueRobot,
So maybe is there any solution? Or any idea what can I do?
Thanks in advance!

Unable to install Hyper-V, Duplicate ownership for directory \??\C:\Windows\System32

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