P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 14, 2021 #21 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:5001335 wusa /uninstall /KB:5003233 wusa /uninstall /KB:5003667 wusa /uninstall /KB:5004289 wusa /uninstall /KB:5004953 wusa /uninstall /KB:5005088 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:5001335 wusa /uninstall /KB:5003233 wusa /uninstall /KB:5003667 wusa /uninstall /KB:5004289 wusa /uninstall /KB:5004953 wusa /uninstall /KB:5005088 Let me know if it says it was successful or if there are any errors.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 14, 2021 #22 KB: 5001335 not installed KB: 5005088 not installed
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 15, 2021 #23 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB5001335;KB5003233;KB5003667;KB5004289;KB5004953;KB5005088 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB5001335;KB5003233;KB5003667;KB5004289;KB5004953;KB5005088 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 15, 2021 #24 Good morning Attachments SearchReg.zip 604.7 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 15, 2021 #26 Yes, please report when done.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 15, 2021 #27 First attempt error code 80072EE2 removed protection restarted pc after more time than necessary installed
First attempt error code 80072EE2 removed protection restarted pc after more time than necessary installed
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 15, 2021 #28 Do not install any updates until I tell you. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Note: Please be patient, this can take some hours. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 4.4 MB · Views: 7
Do not install any updates until I tell you. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Note: Please be patient, this can take some hours. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 15, 2021 #29 Done Attachments Fixlog.zip 346.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 15, 2021 #30 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Note: Please be patient, this can take some hours. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 4.5 MB · Views: 2
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Note: Please be patient, this can take some hours. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 16, 2021 #31 Good morning Attachments Fixlog.zip 352 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 16, 2021 #32 Good morning too. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Note: Please be patient, this can take some hours. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 4.5 MB · Views: 3
Good morning too. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Note: Please be patient, this can take some hours. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 16, 2021 #33 Done Attachments Fixlog.zip 352.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 16, 2021 #34 Provide a fresh copy of the components hive. Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Provide a fresh copy of the components hive. Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 16, 2021 #36 Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, please upload to FileDropper and just provide the link here.
Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, please upload to FileDropper and just provide the link here.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 16, 2021 #37 Done Attachments ComponentBasedServicing.zip 5.1 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 16, 2021 #38 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:5005633 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:5005633 Let me know if it says it was successful or if there are any errors.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 16, 2021 #39 Update KB:5005633 not installed in the computer
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Sep 16, 2021 #40 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB5005633 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB5005633 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.