S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 7, 2021 #1 Good evening is from April on my w7 pro64 I can not install cumulative updates how should I proceed? It does not give me errors but at reboot the message impossible to update comes out. Windows Resource Protection did not find any integrity violations windows6.1-kb947821-v33-x64_09970839dac6c42dc911c5b945d0639b07cfc79a.msu Installed successfully CBS.zip Attachments fixlist.txt 148 bytes · Views: 3 WindowsUpdate.log 1.4 MB · Views: 2 WINEVT.zip 153.9 KB · Views: 1
Good evening is from April on my w7 pro64 I can not install cumulative updates how should I proceed? It does not give me errors but at reboot the message impossible to update comes out. Windows Resource Protection did not find any integrity violations windows6.1-kb947821-v33-x64_09970839dac6c42dc911c5b945d0639b07cfc79a.msu Installed successfully CBS.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 8, 2021 #2 Hello and welcome, Export registry Click on the Start button and in the search box, type regedit. When you see regedit on the list, right-click on it and select Run as administrator When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*) Name this file eventlog (with no file extension) and save it to your Desktop. Right click the file eventlog on your Desktop and select Send To -> Compressed (zipped) Folder. Attach the zipped file to your next reply. Last edited: Sep 8, 2021
Hello and welcome, Export registry Click on the Start button and in the search box, type regedit. When you see regedit on the list, right-click on it and select Run as administrator When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*) Name this file eventlog (with no file extension) and save it to your Desktop. Right click the file eventlog on your Desktop and select Send To -> Compressed (zipped) Folder. Attach the zipped file to your next reply.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 9, 2021 #3 eventlog.zip Attachments eventlog.zip 39.5 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 12, 2021 #4 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:5005088 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:5005088 Let me know if it says it was successful or if there are any errors.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 13, 2021 #5 KB:5005088 not installed in the computer
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 13, 2021 #6 Why did you remove the registry key mentioned in the file fixlist.txt attached to your initial message ? FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB5005088 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
Why did you remove the registry key mentioned in the file fixlist.txt attached to your initial message ? FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB5005088 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 13, 2021 #7 fatto Attachments SearchReg.txt 2.6 MB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 13, 2021 #8 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the computer. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply. Attachments fixlist.txt 2.2 MB · Views: 7
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the computer. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 13, 2021 #9 No go CBS.zip Attachments Fixlog.txt 4.5 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 13, 2021 #10 Why did you remove the registry key mentioned in the file fixlist.txt attached to your initial message ?
Why did you remove the registry key mentioned in the file fixlist.txt attached to your initial message ?
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 13, 2021 #11 Unable to install cumulative updates
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 13, 2021 #13 I don't understand your last 2 posts. Are you the same user as riccardo12 ? Are the computers in both threads the same ? Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now. Last edited: Sep 13, 2021
I don't understand your last 2 posts. Are you the same user as riccardo12 ? Are the computers in both threads the same ? Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 13, 2021 #14 components.zip Yes it's me out of desperation after 10 days
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 13, 2021 #15 Yes it's me out of desperation after 10 days Click to expand... I understand your desperation but now 2 helpers are working on the same problem. Time that could have been used to help others. Also, creating multiple threads for the same issue should be avoided, helpers to not always know of other threads so you might get different instructions. The result of fixes can also be confusing for helpers. Please post a message in the other thread with a link in it to this thread. Do you want to continue here or in the other thread ?
Yes it's me out of desperation after 10 days Click to expand... I understand your desperation but now 2 helpers are working on the same problem. Time that could have been used to help others. Also, creating multiple threads for the same issue should be avoided, helpers to not always know of other threads so you might get different instructions. The result of fixes can also be confusing for helpers. Please post a message in the other thread with a link in it to this thread. Do you want to continue here or in the other thread ?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 13, 2021 #17 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 166 bytes · Views: 6
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
S sfrsh Well-known member Joined Jan 1, 2019 Posts 129 Sep 13, 2021 #18 Grazie Attachments Fixlog.txt 1.2 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Sep 14, 2021 #19 We removed KB5005088 but it is still there. Did you re-install it ?