[SOLVED] Unable to Add AD DS and AD LDS Tools with Add Roles and Features Wizard - Win Server 2016 - Part 2

[LSNwc]

Hello,

I am unable to add AD DS and AD LDS Tools using the Add Roles and Features Wizard from the Server Manager on a Windows Server 2016 server (a VM in VMware). This server is the primary in a Failover Cluster and Availability Group, the secondary of which also had the same issue, resolved in a prior thread. As with the secondary, there was some corruption found by sfc /scannow, but I fixed it with DISM using the ISO for my install media. Any assistance you could provide in helping me repair whatever is blocking the install of the AD DS and AD LDS Tools would be greatly appreciated.

I have run the steps as described in the submission instructions (attached).

sfc /scannow and dism /Online /Cleanup-Image /RestoreHealth both came back clean each time:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\>dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.7426

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

 

[Windows Update Bot]

Hi @LSNwc,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi,

Please provide also the previous CbsPersist logs.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[LSNwc]

Here is the backup of the logs I cleared out before generating the one I sent performing the steps for posting to this forum. The previous CBS.log is there as well as the CbsPersist file you requested. I have some other old CbsPersist files from a few weeks back as well.

 

[Maxstar]

Hmm, the older logs are not helpful so please try to install the roles and features again and do not remove any log files.

 

[LSNwc]

Sorry about that. Attached logs.

 

[Maxstar]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4509475

• Let me know if it says it was successful or you get the message: The update KB4509475 is not installed on this computer.

 

[LSNwc]

I get the message: The update KB4509475 is not installed on this computer.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4509475

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[LSNwc]

Here is the SearchReg.txt.

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST64.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the roles and features again, if it fails attach a new copy of the CBS logs.

 

[LSNwc]

Installation successful! Thank you very much for your assistance with this issue. I would love to learn how to do this... :)

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved and if you are interested in such issues you can join the Windows Update Academy.