C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Feb 23, 2021 #1 Hi! I don;t know how to fix these troubles. I've applied my logs. Attachments CBS.log 2.6 MB · Views: 6 CheckSUR.log 3.4 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 23, 2021 #2 Hello and welcome, Follow the instructions below please. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT) Attachments SFCFix.zip 20.6 KB · Views: 7
Hello and welcome, Follow the instructions below please. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Feb 23, 2021 #3 SFCFix version 3.0.2.1 by niemiro. Start time: 2021-02-24 04:08:33.939 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Cosmos\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml Successfully took permissions for file or folder C:\Windows\servicing\packages Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum Successfully created directory tree \\?\C:\Windows\winsxs\Packages. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\winsxs\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\winsxs\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml to C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat to C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum to C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat to C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum to C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully restored ownership for C:\Windows\winsxs Successfully restored permissions on C:\Windows\winsxs Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml Successfully restored ownership for C:\Windows\servicing\packages Successfully restored permissions on C:\Windows\servicing\packages Successfully restored ownership for C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat Successfully restored permissions on C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat Successfully restored ownership for C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum Successfully restored permissions on C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 5 datablocks. Finish time: 2021-02-24 04:08:49.094 Script hash: kHif5VDw377bpe4YJu355uEyCpAvmnPAh5MxifKI78k= ----------------------EOF----------------------- Attachments CheckSUR.log 2.8 KB · Views: 1
SFCFix version 3.0.2.1 by niemiro. Start time: 2021-02-24 04:08:33.939 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Cosmos\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml Successfully took permissions for file or folder C:\Windows\servicing\packages Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum Successfully created directory tree \\?\C:\Windows\winsxs\Packages. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum to C:\Windows\winsxs\Packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\winsxs\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\winsxs\Packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml to C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat to C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum to C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat to C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum to C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Package-English~31bf3856ad364e35~amd64~~6.2.9200.16437.mum. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\Cosmos\AppData\Local\niemiro\Archive\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully restored ownership for C:\Windows\winsxs Successfully restored permissions on C:\Windows\winsxs Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-mail-adm.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_19c04a5156b494c5\WindowsMail.adml Successfully restored ownership for C:\Windows\servicing\packages Successfully restored permissions on C:\Windows\servicing\packages Successfully restored ownership for C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat Successfully restored permissions on C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat Successfully restored ownership for C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum Successfully restored permissions on C:\Windows\servicing\packages\Package_22_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 5 datablocks. Finish time: 2021-02-24 04:08:49.094 Script hash: kHif5VDw377bpe4YJu355uEyCpAvmnPAh5MxifKI78k= ----------------------EOF-----------------------
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 24, 2021 #4 Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or SendSpace and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or SendSpace and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Feb 24, 2021 #5 Thanks. It seems to me it has been uploaded here successfully. Attachments components.zip 8 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 25, 2021 #6 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 620 bytes · Views: 3
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Feb 26, 2021 #7 Thanks one more. There are still errors remaining. Attachments CheckSUR.log 2 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 26, 2021 #8 I need to have a look at the SOFTWARE hive. Retrieve Software Hive 1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop. 4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. 5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE. Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE. Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! You can close any open windows you have as well as the RegBak program now.
I need to have a look at the SOFTWARE hive. Retrieve Software Hive 1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop. 4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. 5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE. Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE. Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! You can close any open windows you have as well as the RegBak program now.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 27, 2021 #10 Why is Internet Explorer 11 not installed ?
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Feb 27, 2021 #11 Because I don't use it. Should I install it?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 27, 2021 #12 No, I was jut asking. The remaining issues might be false positives. Restart the machine. Check Windows Update again and report a screenshot of the available important updates.
No, I was jut asking. The remaining issues might be false positives. Restart the machine. Check Windows Update again and report a screenshot of the available important updates.
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Feb 28, 2021 #13 Thanks. Which updates are necessary for upgrading from Windows 7 to 10?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Feb 28, 2021 #14 I would recommend Windows to be as updated as much as possible without any failures reported. Please provide the screenshot I asked for so we can see were we are.
I would recommend Windows to be as updated as much as possible without any failures reported. Please provide the screenshot I asked for so we can see were we are.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Mar 9, 2021 #16 Well, there are 116 important updates listed. Try to install them. Start with the oldest ones and do a maximum of 10 updates at a time. If an update fails, restart the machine and try again. Let me know how that goes.
Well, there are 116 important updates listed. Try to install them. Start with the oldest ones and do a maximum of 10 updates at a time. If an update fails, restart the machine and try again. Let me know how that goes.
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Mar 23, 2021 #17 I spent the whole day to do it. Now there are 10 important updates left uninstalled. 6 of them made troubles after installing: 1. Internet Explorer 11 for Windows 7 (x64) 2. KB3060716 3. KB3071756 4. KB3124275 5. KB3126587 6. KB4054518 4 of them din't wish to be installed without some previous updates installed: 1. KB4616055 2. KB4535102 3. KB890830 4. KB915597
I spent the whole day to do it. Now there are 10 important updates left uninstalled. 6 of them made troubles after installing: 1. Internet Explorer 11 for Windows 7 (x64) 2. KB3060716 3. KB3071756 4. KB3124275 5. KB3126587 6. KB4054518 4 of them din't wish to be installed without some previous updates installed: 1. KB4616055 2. KB4535102 3. KB890830 4. KB915597
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Mar 23, 2021 #18 Attach the zipped cbs.log to your next reply.
C Chicho1973 Well-known member Joined Feb 23, 2021 Posts 54 Apr 2, 2021 #19 Here. Attachments CBS.log 1.2 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 2, 2021 #20 Attach the file C:\Windows\Logs\CBS\CbsPersist_20210323213426.cab to your next reply.