Hello, I got three blue screens to my brand new laptop in the first two days and I'm really concerned! should I get it replaced or is it really not a hardware issue? I attached the minidump files and here's what I got when i used "whocrashed"
Hello, I got 3 blue screens occurring in first two days for my "brand new" laptop (Intel I5, 4 GBs DDR3)and I'm starting to get really confused about the reason behind it so I used whocrashed software and that's what I got:
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 7/15/2012 1:25:06 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071412-73024-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x0, 0xFFFFFA800B938EB2)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 7/15/2012 1:25:06 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x0, 0xFFFFFA800B938EB2)
Error: BAD_POOL_CALLER
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 7/14/2012 10:06:07 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071412-46160-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003169165, 0xFFFFF8800BB85FA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
Thanks in Advance!
Hello, I got 3 blue screens occurring in first two days for my "brand new" laptop (Intel I5, 4 GBs DDR3)and I'm starting to get really confused about the reason behind it so I used whocrashed software and that's what I got:
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 7/15/2012 1:25:06 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071412-73024-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x0, 0xFFFFFA800B938EB2)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 7/15/2012 1:25:06 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x0, 0xFFFFFA800B938EB2)
Error: BAD_POOL_CALLER
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 7/14/2012 10:06:07 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071412-46160-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003169165, 0xFFFFF8800BB85FA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
Thanks in Advance!
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