The Dreaded amd64_prncacla.inf :( Please help

dagnarus · Nov 13, 2013

Hi, I'm having a problem with this corruption

Can anyone help.

This is my first post, so please let me know if i'm doing this right...

Thank you!

SFCFix version 2.0.2.1 by niemiro.
Start time: 2013-11-13 14:18:52.780
Not using a script file.

AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2013-11-13 14:21:34.638
----------------------EOF-----------------------

dagnarus · Nov 13, 2013

Oh here are the cbs and the sfcfix files

zipped the cbs as its too dang huge

Tekno Venus · Nov 15, 2013

Hi,

Sorry about the wait, we've been really busy lately.

I am currently installing a copy of Windows 8.1 in a Virtual Machine so I can source your files. This will take some time.

Whilst you wait, could you tell me where you got this copy of Windows 8.1 from? Did it come with the PC? Did you upgrade from Windows 8 -> 8.1? Or something else?

Stephen

dagnarus · Nov 15, 2013

Thanks for the reply stephen

Btw, I upgraded from 7 to 8, and just recently updated to 8.1 direct from the windows store.

Tekno Venus · Nov 15, 2013

dagnarus said:
Thanks for the reply stephen

Btw, I upgraded from 7 to 8, and just recently updated to 8.1 direct from the windows store.

Thank you, that is very useful information.

Windows 8.1 is about to install in a VM, so bear with me for a few hours. I may not be able to get back to you today, but should find a chance tomorrow :)

Stephen

niemiro · Nov 15, 2013

dagnarus said:
Thanks for the reply stephen

Btw, I upgraded from 7 to 8, and just recently updated to 8.1 direct from the windows store.

Could you put a date on when you upgraded? It would help us a surprising amount, actually, as we are trying to work out exactly when the copies of Windows 8.1 on the Microsoft servers were affected by this.

Thank you!

Richard

Tekno Venus · Nov 16, 2013

Finally got Windows 8.1 installed. On a side note, I like 8.1 a lot more than I like 8, from initial impressions. :)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/kn4umr9mn2v3xdy/SFCFix.zip

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

I have also updated my tutorial here: https://www.sysnative.com/forums/wi...b-and-prncacla-inf-corruptions.html#post59076 with this new 8.1 folder.

Regards,
Stephen

dagnarus · Nov 19, 2013

thanks for the help!

I totally forgotten about this until a few hours ago, and when i run sfcfix again, it seems that all the problem had gone!
There was an update installed yesterday, and I believed that microsoft had rectified the problem once and for all.

again, thanks for the attention :)

dagnarus · Nov 19, 2013

i thought all my problem has been solved, but apparently

File system error -1073741819

still persist. My UAC is messed up royally. Every time i turned it on, I can't access any .exe file as the error will pop up constantly. THe only remedy that I know now is to just go to safe mode and disable UAC altogether to bypass the error.

Seems like my windows 8.1 is all messed up :/

Tekno Venus · Nov 19, 2013

Hi,

Hmmm.. that is a very strange problem! Is SFC still reporting corruptions or not?

Could you confirm something? If you boot into Safe Mode and disable UAC, then does the error still occur in normal boot?

I would like you to run a preliminary malware scan, just to rule that out before further troubleshooting. Install and scan your computer with Malwarebytes' Anti-Malware. Do not start the free trial. Paste the log produced into your next post please. If malware is found, I will refer you to the security experts here.

Stephen

dagnarus · Nov 20, 2013

I've run the test and there seems to be no malware detected, the only hits i got are below. I deleted all the files though, no big deal. Btw, after booting on safemode and disabling UAC, the error wont resurface again, until I enable it back on. Really perplex me this one :/

Files Detected: 5
C:\Downloads\Software\InternationalPrimoPDF.exe (PUP.Optional.OpenCandy) -> No action taken.
C:\Downloads\Software\YTDSetup.exe (PUP.Optional.Spigot.A) -> No action taken.
C:\Users\FHH\AppData\Local\Google\Chrome\User Data\Default\File System\003\t\00\00000000 (PUP.Optional.OneClickDownloader.A) -> No action taken.
C:\Users\FHH\AppData\Local\Temp\pRJwlLW9.exe.part (PUP.Optional.BundleInstaller.A) -> No action taken.
C:\Users\FHH\Downloads\YTDSetup.exe (PUP.Optional.Spigot.A) -> No action taken.

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The Dreaded amd64_prncacla.inf :( Please help

dagnarus

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dagnarus

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Tekno Venus

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dagnarus

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Tekno Venus

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niemiro

Senior Administrator, Windows Update Expert

Tekno Venus

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dagnarus

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dagnarus

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Tekno Venus

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dagnarus

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